Customer Reviews for JMR Pack & Ship
(Distribuidor de U-Haul del vecindario)

900 comentarios

6326 S Pecos Rd #2   Las Vegas, NV 89120

(702) 454-1021

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 454-1021

6326 S Pecos Rd #2
Las Vegas, NV 89120

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH WILLIAM L. 
Clasificación:
5.0

Not much Tammy and Terry do a fantastic job always accommodating always very nice to work with

HOMER L S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

JMR Pack and ship were excellent. The move was smooth and easy. Dealing with the U-haul nation organization was asbismal at best. Twice U-haul cancelled my order and it cost me an additional $1,500. in apartment rent. Then, when I scheduled again, U-haul cancelled me again. JMR Pack and Ship helped me when I needed help, the national people, not so much.

david B. 
Clasificación:
4.0

It was a good experience. Fast and friendly!

Patricia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

hector B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor A. 
Clasificación:
1.0

The man behind the counter was extremely rude when I picked up the vehicle and when the vehicle was dropped off.

DOROTHEA ANNETTE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conrado T. 
Clasificación:
5.0

E

anna O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
2.0

Truck had trash behind the seats, dirty......

MICHELLE LYNN Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD BAUTISTA R. 
Clasificación:
5.0

JMR is our favorite Uhaul dealer, it's as easy as going to your neighbor!

Win C. 
Clasificación:
2.0

The man that runs this location was incredibly sexist. I was having issues starting the truck, and he had asked me if I was putting the key in the correct slot… When I said I knew how to turn on a car, he then said “If I go out there and immediately turn that thing on, I'm going to slap you,” then asked to see my roots to check if I was blonde. Once out at the truck he asked to see how I was doing it, so I showed himâ€" unable to turn it on. He then got in the cab of the truck, where my two male friends were sitting and waiting, turned it on almost immediately and then leaned to them, mouth full of dip, and said “women, am I right?”. If this man was okay showing this kind of behavior around two men, I'm afraid to see how he would have treated me had I been alone. I would not recommend this location to any of my friends because of the treatment I received and the level of discomfort it caused.

McKenna B. 
Clasificación:
5.0

Let customer know they need an emergency contact to answer their phone to expedite the reservation

vincent S. 
Clasificación:
5.0

Tami was very kind and helpful and I'd highly recommend this location.

Max W. 
Clasificación:
4.0

Everything was great

William S. 
Clasificación:
3.0

Inside cab was not clean. In the cab was a used water bottle, used face mask on floor, empty food wrappers. The worst was a used bandaid that had blood on it. I am very unhappy!

Veronica J. 
Clasificación:
5.0

The location inside could had been A LOT cleaner, but checking out the vehicle took little time.

Norman P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Micheal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT J K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY ANN B. 
Clasificación:
5.0

very professional

Michael N. 
Clasificación:
5.0

Was Great 👍

ROBERT GEORGE S. 
Clasificación:
5.0

Great experience. 1000 times better than your Decatur and Oakey location. This location on Pecos was really great.

MICHAEL R H. 
Clasificación:
5.0

Tammy was exceptional and very professional and friendly!!

Brandon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
1.0

I was very disappointed upon picking up my vehicle. Neither the furniture pads nor the dolly were in the truck when I went to pick it up. I was on a tight schedule that day and it was very inconvenient for me to have to call the uhaul customer service line, which took 2 hours to get to a representative, and then have to drive 50 minutes round trip to pick up the dolly and furniture pads from another location. Not only were these things missing, but also the truck had not appeared to be cleaned or simply swept. I received a call the day before my pickup date, which was very much appreciated, that confirmed the dolly and furniture pads would be in the truck. I also appreciate the uhaul customer service representative helping me figure out where to go and how to proceed to get what I needed, but nonetheless this is extremely unprofessional for a business to not have anything prepared or cleaned when it was ordered over a month in advance.

Parisun S. 
Clasificación:
3.0

El cliente no dejó un comentario.

STANLEY SCOTT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shannoah M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHASE GRIMM TOMA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY RUBEN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN MARIE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS ALLEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis P. 
Clasificación:
5.0

The padlock was hard to unlock. Not impossible

CONNOR COLBY R. 
Clasificación:
5.0

The customer service at this location was OUTSTANDING! Such amazing people to work with, I highly recommend them! So personable and made the whole experience so easy! Please make sure these wonderful people get what they deserve. Thank you so much! Matthew and Elizabeth Huber

MATTHEW GORDON H. 
Clasificación:
5.0

Very quick and efficient. In and out in 15 minutes. Drop off was equally easy.

Paul R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL ALEXANDER H. 
Clasificación:
5.0

Was a nice and easy process thank you

RODNEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL DEFORD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN L M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAKOTA JAMES S. 
Clasificación:
5.0

Great service. Very friendly and knowledgeable. I will be using them again.

Brittney C. 
Clasificación:
2.0

for one it was all muddy from top to bottom had to take it to car wash before putting my car on trailer and then they told me $54.95 per day and when I pick-up $819.00 because was dropping off trailer in Kansas City ,MO .transfer fee $596.20 this so so wrong! I got rob from U-Haul

Brad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY O. 
Clasificación:
5.0

Prompt, friendly and professional place.

Leilani G. 
Clasificación:
5.0

I was impressed that the owner waited for me to show up. It was Saturday and I hadn't looked at his hours before I phoned corporate to ask for a later pickup. He was friendly and helpful, in spite of me delaying his weekend.

Mark P. 
Clasificación:
5.0

Keep doing what you're doing!

DAVID R. 
Clasificación:
5.0

When I returned vehicle JRM as very considerate to the issue Both my wife and I had to experienced driving in vehicle with out air conditioning in over 108 temperature and inform them of engine light was on and air conditioner was not working. I had no issues returning vehicle under the contract I signed.

HENRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGIE IRENE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deep H. 
Clasificación:
5.0

The attendant saw me pull up with my rental and checked it in then and there. I was there less than 5 minutes. Great service.

Rodney T. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARMEN ANN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN LLOYD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH MICHAEL K. 
Clasificación:
5.0

There was some broken glass in the back of the uhaul and I had a little trouble checking in through my mobile order so I did have to go inside but otherwise everything was great!

michelle B. 
Clasificación:
5.0

The Owners are friendly and helpful !!!

TOMMY SAI WING L. 
Clasificación:
4.0

El cliente no dejó un comentario.

CURTISTINE J. 
Clasificación:
5.0

The representative at this location are so nice and professional! Best service ever!

Evangeline D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN L J. 
Clasificación:
5.0

The best mover. Highly recommend

KITDER WU T. 
Clasificación:
5.0

Nada

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN ALBIN B. 
Clasificación:
5.0

Change nothing

JORGE A P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DALE F S. 
Clasificación:
5.0

Your folks were very helpful and polite.

ROGER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELENA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

craig K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian O. 
Clasificación:
1.0

El cliente no dejó un comentario.

Thawatchai S. 
Clasificación:
4.0

El cliente no dejó un comentario.

abdulloh A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMMAD Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren C. 
Clasificación:
4.0

Provide the customer with a "Covid" return checklist prior to the customer actually going through the process.

DAVID FRANKLIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SULLIVAN IVAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine E. 
Clasificación:
1.0

Had questions during the dy of rental. Tried calling this location for hours, no one answered the phone. Upon returning the truck during business hours, went into the office and no-one was there. The door was open and I waited 30 minutes (constantly yelling "hello") but AGAIN no one was there. Not acceptable!!!

MARK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDRU T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO F. 
Clasificación:
1.0

This was the worst and least professional experience I have ever had with Uhaul. Would never recommend this location to anyone. Probably will not be recommending uhaul anymore either.

Bret C. 
Clasificación:
1.0

I picked the truck up late because the worker had to clean it out due to it being recently out of the impound which it was not actually cleaned out. I drove around with impound markings on the car all day. The gas tank was on empty. The worker told me I would get a 27 dollar discount if I returned it on a quarter tank. When I got in the truck, the truck was a MESS. An absolute mess. The mileage was wrong, check oil light was on, screws in the the tire. I had toddler in the truck and she dropped something behind the seat. When I reached back to grab it, there was drug paraphernalia, and dirty residue used tinfoil in the back. When I returned the truck I filled out all my return application. It wanted to charge me WAY more than what was agree. 74 dollars instead of the 19 dollars for the truck. And it wanted to charge me for not having gas. And charge me for more miles than I actually drove. AND plus a cleaning charge because I said the truck needed to be cleaned before another family drove it. Very disappointed and disgusted with the whole processes.

TWILA G. 
Clasificación:
5.0

Nothing great people and always willing to assist with my needs

HOMER S. 
Clasificación:
5.0

Very nice and very professionals

joseph H. 
Clasificación:
5.0

She is very friendly like a family to me !

Alfredo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia K. 
Clasificación:
5.0

Great customer service, nice people

Eli L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DYNASTY G. 
No se han enviado comentarios para esta ubicación.

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