Customer Reviews for JJ's Auto Sales
(Distribuidor de U-Haul del vecindario)

3557 comentarios

10303 E Crystal Falls Pkwy   Leander, TX 78641

(512) 528-8829

Location Hours

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.: 7 a. m. - 12 p. m.
  • Dom.: 8 a. m. - 12 p. m.
Horario especial
  • 5/30/2021 - 5/31/2021: cerrado

Services at this Location:

Contáctanos

(512) 528-8829

10303 E Crystal Falls Pkwy
Leander, TX 78641

Services at this Location:

Location Hours

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.: 7 a. m. - 12 p. m.
  • Dom.: 8 a. m. - 12 p. m.
Horario especial
  • 5/30/2021 - 5/31/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan F. 
Clasificación:
3.0

This location was closed

Taoufik B. 
Clasificación:
5.0

The uhaul website was down and hard to navigate.

Steven H. 
Clasificación:
5.0

The whole process went good, from completing the contract to getting the trailer i rented connected and on my way.

Curtis B. 
Clasificación:
5.0

Everything was excellent until I made an afterhours return. After filling the tank, putting the keys in the dropbox, and starting the online return process.....a photo was required of the odometer and fuel gage! As I no longer had the keys, it was not possible. Fortunately all ended to my satisfaction. Please add a box for comments in the return form so issues like mine can be explained. Gracias.

Bryon C. 
Clasificación:
5.0

A lot of inventory always have what we need. Easy to get in and out.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith H. 
Clasificación:
5.0

Great Service at this location, I will continue renting from Uhaul.

Rod P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff R. 
Clasificación:
5.0

The BEST U-Haul experience I have ever had. These Folks should give lessons to many other places.

Bill H. 
Clasificación:
1.0

Faulty equipment, ridiculously long check in wait times and staff that doesn't put effort into anything and aren't shy about letting you know!

Andrew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don D. 
Clasificación:
4.0

Nice folks to deal with!

Marya B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy B. 
Clasificación:
5.0

Once again, JJ's provided the trailer I needed. I reserved the night before around 11 pm and picked up about 7:30 am. This is about my 7th or 8th time using this rental location and got great service! Highly recommend renting from this shop.

Nate M. 
Clasificación:
5.0

So nice! Thank you so much for your help!! Quick, efficient, and friendly service. Great experience!

Gina E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick G. 
Clasificación:
5.0

Best local station!

Mikhail A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathi M. 
Clasificación:
5.0

I appreciated the fact that there were pieces of the reservation that they weren't aware of and they just rolled with the punches and made sure we had everything we needed. The small details mattered to them.

Heather K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MUHAMMAD A. 
Clasificación:
5.0

Great friendly service!

Steven M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier C. 
Clasificación:
5.0

I was auto routed to a different store than I had made my reservation at, which was fine, but the store closed before my pick up time. I made my reservation between business hours because the auto pickup is not usually very user friendly. Should have been routed to a place that would be open. People at the new store were very accommodating though.

Brian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dannie D. 
Clasificación:
5.0

Great Service Quick & Easy. I am a returning customer and will be coming back as needs arise.

RONNIE B. 
Clasificación:
5.0

Extraordinario servicio al cliente

Anthony K. 
Clasificación:
5.0

Very friendly and helpful! It was a new experience for me. They made me feel good about it and un-afraid! ¡Gracias!

Cristie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demarcus R. 
Clasificación:
2.0

Told me to leave the keys in the truck and they would "check it in for me". A few days later I got charged an "ADDITIONAL $55.00 ON MY CREDIT CARD" for cleaning... I would have been able to challenge that in person had I been given the opportunity. Not sure what's happening at U-Haul, but it is not good.

Jack O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica C. 
Clasificación:
5.0

Friendly to fast, and professional service. Couldn't ask for better!

Joshua H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Freddie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY N. 
Clasificación:
5.0

Received help from the moment I drove in parking lot. Was not sure what I needed and a gentleman, Mr. Lopez steered me in the right direction on size and type of trailer needed. Went inside, was greeted well by gentleman behind the counter, processed my payment and sent me on my way. Much appreciative of all help I received.

lula S. 
Clasificación:
5.0

Very helpful

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

My friend picked up for me but he said it couldn't have been easier.

Sam W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugo R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lloyd T. 
Clasificación:
5.0

El cliente no dejó un comentario.

lowell C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAPHNE POLLARD A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Oladipo A. 
Clasificación:
5.0

Great experience from start to finish, I have used this location years back and it was spot on both times. I would highly recommend renting ur Uhaul from them. Truck was immaculate, service was perfect and easy in and out. Moving isn't always a fun experience but this part was very nice. Thanks again John and team. I'll be back for sure. RD

rickey D. 
Clasificación:
5.0

The inside of the trailer was not swept, it was an overall good experience.

Don K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grant A. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark S. 
Clasificación:
4.0

Was quick, got in and out with the trailer that I needed to rent; was able to easily drop it off after hours and received an invoice for the correct amount.

Jennifer N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

Easiest thing I have done ALL YEAR LONG! Thank you all for a smooth transaction, pickup and drop off!

Bryan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vandesha L. 
Clasificación:
5.0

Owner was very helpful... But vehicle is in shambles. The transmission on the vehicle was screeching when shifting up hills and lurching when braking.

Jordan M. 
Clasificación:
3.0

Make a truck available at the customer's requested location.

William C. 
Clasificación:
5.0

I was very happy with the service The manager helped with the trailer hookup

ANOOSH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Han L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don W. 
Clasificación:
1.0

Cerrar

Wallace D. 
Clasificación:
4.0

Customer care at the counter was great, Trailer hook up was fast and friendly - would definitely be a return customer

Zachary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darryl C. 
Clasificación:
5.0

John is a great guy

john R. 
Clasificación:
5.0

Rent from here often for work or personal. Always have inventory, great staff and support.

Matthew J. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Everything was very professional and well done. Not sure what can be done to improve on what I experienced.

Dwayne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary R. 
Clasificación:
5.0

Friendly guys!

Thomas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alim V. 
Clasificación:
5.0

Customer service is the best! Equipment is always clean and ready to go when you get there! Wouldn't take my business anywhere else!

CHERYL A. 
Clasificación:
5.0

Continue doing the job that your doing. The 2 gentlemen at this location were professional, kind, and helpful. Thanks for a great experience.

Josh D. 
Clasificación:
5.0

The equipment offered and the customer service makes for a positive mindset. This is appreciated greatly when I'm renting equipment to go do a job.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn V. 
Clasificación:
5.0

El cliente no dejó un comentario.

david H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence H. 
Clasificación:
5.0

This is a great place to rent equipment. The crew is very efficient and helpful. Would highly recommend thanks.

Philip K. 
Clasificación:
5.0

I can't think of a thing to improve the service I received it was excellent. Kathy

Katheryn T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
3.0

UHaul should be explicitly vocal about the return time. I was charged an extra day because I was an hour overtime getting the truck back The man I rented from said you have 2 days . I returned in 2 days but an hour later than on contract. When renting a truck who reads the small print on the contract? Yes, my fault but also day rental should be pro-rated hourly on returns. I consider this a way for UHaul to make extra money under- handedly.

CHARLES T. 
Clasificación:
1.0

Owner John charged me a $15 cleaning fee when I returned the truck in clean condition. My email and phone calls in went unanswered. This place doesnt even answer their phone or return voice mails. The owner John was beligereant about this cleaning fee and had no evidence to back it up. He kept sayingi have to pay him if there is even a speck of dirt on the floor in the back of the truck. They don't care about their customers at all. The owners also do not obey state laws in regards to the texas mask mandate which isnt expiring until March 10th. They were yelling at me with mouths wide open. Terrible place and management. Never going back. Never using uhaul after this when there is another alternative if these are the people you contract with. There should be evidence of the dirt to the customer if you are going to charge a cleaning fee. There was none so he just got tough and belligerent with me. Shame on uhaul!!!!!!

Adam G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

Great customer service. I had chosen the wrong the wrong service and the correct one was recommended to me. Saved me a hundred dollars. Appreciated that very much.

Elizabeth R. 
Clasificación:
5.0

Excellent rental experience and the owner is always helpful. Been renting from this location last 10 years.

Wee Kim W. 
Clasificación:
5.0

I'm a repeat customer at this location. They get your paperwork promptly and get you gone. Return of equipment was just an easy drop off. Staff was very professional

JEFFREY B. 
No se han enviado comentarios para esta ubicación.

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