Extraordinario servicio al clienteAnthony K.
Customer Reviews for JJ's Auto Sales
(Distribuidor de U-Haul del vecindario)
Leander, TX 78641
Services at this Location:
- Lun. - vie.: 7 a. m. - 5 p. m.
- Sáb.: 7 a. m. - 12 p. m.
- Dom.: 8 a. m. - 12 p. m.
- 4/24/2021 - 4/25/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very friendly and helpful! It was a new experience for me. They made me feel good about it and un-afraid! ¡Gracias!Cristie L.
El cliente no dejó un comentario.Demarcus R.
Told me to leave the keys in the truck and they would "check it in for me". A few days later I got charged an "ADDITIONAL $55.00 ON MY CREDIT CARD" for cleaning... I would have been able to challenge that in person had I been given the opportunity. Not sure what's happening at U-Haul, but it is not good.Jack O.
El cliente no dejó un comentario.Jesse V.
El cliente no dejó un comentario.Margaret H.
El cliente no dejó un comentario.Jessica C.
Friendly to fast, and professional service. Couldn't ask for better!Joshua H.
El cliente no dejó un comentario.Johnny K.
El cliente no dejó un comentario.Freddie M.
El cliente no dejó un comentario.KENNETH D.
El cliente no dejó un comentario.Amy G.
El cliente no dejó un comentario.GARY N.
Received help from the moment I drove in parking lot. Was not sure what I needed and a gentleman, Mr. Lopez steered me in the right direction on size and type of trailer needed. Went inside, was greeted well by gentleman behind the counter, processed my payment and sent me on my way. Much appreciative of all help I received.lula S.
Very helpfulRobert S.
El cliente no dejó un comentario.MICHAEL M.
My friend picked up for me but he said it couldn't have been easier.Sam W.
El cliente no dejó un comentario.Hugo R.
El cliente no dejó un comentario.Lloyd T.
El cliente no dejó un comentario.lowell C.
El cliente no dejó un comentario.DAPHNE POLLARD A.
El cliente no dejó un comentario.Oladipo A.
Great experience from start to finish, I have used this location years back and it was spot on both times. I would highly recommend renting ur Uhaul from them. Truck was immaculate, service was perfect and easy in and out. Moving isn't always a fun experience but this part was very nice. Thanks again John and team. I'll be back for sure. RDrickey D.
The inside of the trailer was not swept, it was an overall good experience.Don K.
El cliente no dejó un comentario.Grant A.
El cliente no dejó un comentario.mark S.
El cliente no dejó un comentario.mark S.
Was quick, got in and out with the trailer that I needed to rent; was able to easily drop it off after hours and received an invoice for the correct amount.Jennifer N.
El cliente no dejó un comentario.Daniel B.
Easiest thing I have done ALL YEAR LONG! Thank you all for a smooth transaction, pickup and drop off!Bryan F.
El cliente no dejó un comentario.Vandesha L.
Owner was very helpful... But vehicle is in shambles. The transmission on the vehicle was screeching when shifting up hills and lurching when braking.Jordan M.
Make a truck available at the customer's requested location.William C.
I was very happy with the service The manager helped with the trailer hookupANOOSH G.
El cliente no dejó un comentario.Han L.
El cliente no dejó un comentario.Melanie W.
El cliente no dejó un comentario.Ronnie C.
El cliente no dejó un comentario.Don W.
Customer care at the counter was great, Trailer hook up was fast and friendly - would definitely be a return customerZachary B.
El cliente no dejó un comentario.Eugene B.
El cliente no dejó un comentario.Darryl C.
John is a great guyjohn R.
Rent from here often for work or personal. Always have inventory, great staff and support.Matthew J.
El cliente no dejó un comentario.William M.
Everything was very professional and well done. Not sure what can be done to improve on what I experienced.Dwayne C.
El cliente no dejó un comentario.Amy G.
El cliente no dejó un comentario.Gary R.
Friendly guys!Thomas P.
El cliente no dejó un comentario.Alim V.
Customer service is the best! Equipment is always clean and ready to go when you get there! Wouldn't take my business anywhere else!CHERYL A.
Continue doing the job that your doing. The 2 gentlemen at this location were professional, kind, and helpful. Thanks for a great experience.Josh D.
The equipment offered and the customer service makes for a positive mindset. This is appreciated greatly when I'm renting equipment to go do a job.James R.
El cliente no dejó un comentario.Keith R.
El cliente no dejó un comentario.Marilyn V.
El cliente no dejó un comentario.david H.
El cliente no dejó un comentario.Lawrence H.
This is a great place to rent equipment. The crew is very efficient and helpful. Would highly recommend thanks.Philip K.
I can't think of a thing to improve the service I received it was excellent. KathyKatheryn T.
El cliente no dejó un comentario.Richard N.
UHaul should be explicitly vocal about the return time. I was charged an extra day because I was an hour overtime getting the truck back The man I rented from said you have 2 days . I returned in 2 days but an hour later than on contract. When renting a truck who reads the small print on the contract? Yes, my fault but also day rental should be pro-rated hourly on returns. I consider this a way for UHaul to make extra money under- handedly.CHARLES T.
Owner John charged me a $15 cleaning fee when I returned the truck in clean condition. My email and phone calls in went unanswered. This place doesnt even answer their phone or return voice mails. The owner John was beligereant about this cleaning fee and had no evidence to back it up. He kept sayingi have to pay him if there is even a speck of dirt on the floor in the back of the truck. They don't care about their customers at all. The owners also do not obey state laws in regards to the texas mask mandate which isnt expiring until March 10th. They were yelling at me with mouths wide open. Terrible place and management. Never going back. Never using uhaul after this when there is another alternative if these are the people you contract with. There should be evidence of the dirt to the customer if you are going to charge a cleaning fee. There was none so he just got tough and belligerent with me. Shame on uhaul!!!!!!Adam G.
El cliente no dejó un comentario.Brian M.
Great customer service. I had chosen the wrong the wrong service and the correct one was recommended to me. Saved me a hundred dollars. Appreciated that very much.Elizabeth R.
Excellent rental experience and the owner is always helpful. Been renting from this location last 10 years.Wee Kim W.
I'm a repeat customer at this location. They get your paperwork promptly and get you gone. Return of equipment was just an easy drop off. Staff was very professionalJEFFREY B.
El cliente no dejó un comentario.Phil H.
Excellent serviceStacey C.
Stuff was very helpful under very difficult weather conditions (icy and cold). They provided tips for safer ride.Aleksandar D.
El cliente no dejó un comentario.NILE M.
El cliente no dejó un comentario.Marrilyn H.
Keep up the great work and service level. It was a great experience!Michael R.
El cliente no dejó un comentario.Ken B.
El cliente no dejó un comentario.Nina R.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.Nicholas F.
El cliente no dejó un comentario.Erica C.
El cliente no dejó un comentario.NATHAN W.
I returned the trailer to a Uhaul dealer within 22 hours of renting but was charged for two days. I have been a customer of Uhaul for 50+ years. To be charged for two days seems unreasonable. I penalizes those that are efficient in their moving techniques. Very disappointing.Terry D.
This is a great Uhaul rental location. Great service, always have the trailer or truck I need, and I great prices. Highly suggest this as your choice of rental business!Nathan M.
El cliente no dejó un comentario.Chris M.
the uhaul had a water leak that soaked me during the 3.5 hour drive from austin to dallas. want a full refund.MOHAMMAD N.
El cliente no dejó un comentario.Brandon B.
El cliente no dejó un comentario.KAREN D.
El cliente no dejó un comentario.Robert P.
Just took a minute to go in, hook up and I was on my way. Excellent service all around!Diane D.
El cliente no dejó un comentario.Joseph A.
El cliente no dejó un comentario.Cheryl W.
Second time I use JJs and second it's great experience. They were very friendly and helped me with my changing schedule. ¡Gracias!Denis M.
El cliente no dejó un comentario.Alejandra R.
Very poorly lit, difficult to determine where to leave the truck.STEPHEN P.
El cliente no dejó un comentario.Celestino A.
The folks working here were the MOST friendly and helpful. Each step of the process was excellent, from adjusting the equipment requested/needed to explaining the operation of the truck's features. The truck was very clean and drove great. Top notch service all around!Breanna F.
El cliente no dejó un comentario.William G.
Jj's is always great to rent from. The staff is friendly and they always have the equipment I'm needing.James J.
El cliente no dejó un comentario.AMIR A.
Employees did not wear masks. A few customers also did not wear masks when inside the uhaul building.Anna H.
El cliente no dejó un comentario.Kenneth C.
The exhaust was loud and fumes filled the cab at idle and low speeds. I had to drive with the window open in the rain and snow. The recent repairs on the front leaked water and all my stuff got wet and several boxes ruined. I had to repack during unloading.The inside had dog hair all over the seats and floor.Rene L.
Communication and service were excellent! John did a great job reviewing cost options to determine the best value for my situation! Focus on sustaining current processes!Frank F.