Comentarios de los clientes para JJ's Auto Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de JJ's Auto Sales

Clasificación general:

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Adam G.
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Owner John charged me a $15 cleaning fee when I returned the truck in clean condition. My email and phone calls in went unanswered. This place doesnt even answer their phone or return voice mails. The owner John was beligereant about this cleaning fee and had no evidence to back it up. He kept sayingi have to pay him if there is even a speck of dirt on the floor in the back of the truck. They don't care about their customers at all. The owners also do not obey state laws in regards to the texas mask mandate which isnt expiring until March 10th. They were yelling at me with mouths wide open. Terrible place and management. Never going back. Never using uhaul after this when there is another alternative if these are the people you contract with. There should be evidence of the dirt to the customer if you are going to charge a cleaning fee. There was none so he just got tough and belligerent with me. Shame on uhaul!!!!!!

Brian M.
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El cliente no dejó un comentario.

Elizabeth R.
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Great customer service. I had chosen the wrong the wrong service and the correct one was recommended to me. Saved me a hundred dollars. Appreciated that very much.

Wee Kim W.
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Excellent rental experience and the owner is always helpful. Been renting from this location last 10 years.

JEFFREY B.
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I'm a repeat customer at this location. They get your paperwork promptly and get you gone. Return of equipment was just an easy drop off. Staff was very professional

Phil H.
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El cliente no dejó un comentario.

Stacey C.
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Excellent service

Aleksandar D.
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Stuff was very helpful under very difficult weather conditions (icy and cold). They provided tips for safer ride.

NILE M.
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El cliente no dejó un comentario.

Marrilyn H.
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El cliente no dejó un comentario.

Michael R.
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Keep up the great work and service level. It was a great experience!

Ken B.
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El cliente no dejó un comentario.

Nina R.
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El cliente no dejó un comentario.

JOHN M.
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El cliente no dejó un comentario.

Nicholas F.
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El cliente no dejó un comentario.

Erica C.
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El cliente no dejó un comentario.

NATHAN W.
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El cliente no dejó un comentario.

Terry D.
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I returned the trailer to a Uhaul dealer within 22 hours of renting but was charged for two days. I have been a customer of Uhaul for 50+ years. To be charged for two days seems unreasonable. I penalizes those that are efficient in their moving techniques. Very disappointing.

Nathan M.
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This is a great Uhaul rental location. Great service, always have the trailer or truck I need, and I great prices. Highly suggest this as your choice of rental business!

Chris M.
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El cliente no dejó un comentario.

MOHAMMAD N.
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the uhaul had a water leak that soaked me during the 3.5 hour drive from austin to dallas. want a full refund.

Brandon B.
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El cliente no dejó un comentario.

KAREN D.
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El cliente no dejó un comentario.

Robert P.
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El cliente no dejó un comentario.

Diane D.
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Just took a minute to go in, hook up and I was on my way. Excellent service all around!

Joseph A.
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El cliente no dejó un comentario.

Cheryl W.
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El cliente no dejó un comentario.

Denis M.
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Second time I use JJs and second it's great experience. They were very friendly and helped me with my changing schedule. Thank you!

Alejandra R.
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El cliente no dejó un comentario.

STEPHEN P.
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Very poorly lit, difficult to determine where to leave the truck.

Celestino A.
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El cliente no dejó un comentario.

Breanna F.
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The folks working here were the MOST friendly and helpful. Each step of the process was excellent, from adjusting the equipment requested/needed to explaining the operation of the truck's features. The truck was very clean and drove great. Top notch service all around!

William G.
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El cliente no dejó un comentario.

James J.
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Jj's is always great to rent from. The staff is friendly and they always have the equipment I'm needing.

AMIR A.
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El cliente no dejó un comentario.

Anna H.
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Employees did not wear masks. A few customers also did not wear masks when inside the uhaul building.

Kenneth C.
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El cliente no dejó un comentario.

Rene L.
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The exhaust was loud and fumes filled the cab at idle and low speeds. I had to drive with the window open in the rain and snow. The recent repairs on the front leaked water and all my stuff got wet and several boxes ruined. I had to repack during unloading.The inside had dog hair all over the seats and floor.

Frank F.
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Communication and service were excellent! John did a great job reviewing cost options to determine the best value for my situation! Focus on sustaining current processes!

Kenneth B.
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El cliente no dejó un comentario.

Keith H.
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El cliente no dejó un comentario.

Ben K.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

Fernando E.
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El cliente no dejó un comentario.

Timothy H.
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El cliente no dejó un comentario.

Robert Z.
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El cliente no dejó un comentario.

Diana K.
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El cliente no dejó un comentario.

mandy D.
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John was great! Very knowledgeable and helpful.

Phil S.
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Great location. They are managed well and always have a good inventory of trucks and trailers.

Robert D.
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El cliente no dejó un comentario.

Ian K.
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El cliente no dejó un comentario.

Jeffrey H.
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Tony and his team are always ready to help and have everything ready for me when I arrive. They're friendly and hard working.

Derron M.
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The location was great but the corporate UHaul website order processing gets a ZERO. I booked the equipment from the location on South Bell. Then I received a confirmation for a location that did not have any trailers and finally had to ask the UHaul store employee and he looked up to see where my equipment was!!! Another 15 minute drive to pick it up! Wasted 45 minutes. Once I got to JJ Auto, everything was great. You have to fix the website process. This is horrible. Even the owner at JJ Auto acknowledged the issue and said that he has talked to corporate about it. Ridiculous. FIX IT!

Steven C.
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El cliente no dejó un comentario.

Laurie A.
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Improve your website. I expected contactless rental and that never happened. I had to wait in line for 30 mins and a dolly I reserved was not available. The sales person was unfriendly and rude. My experience with U-Haul was terrible I will never do business with your company again

Harry L.
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Nothing other than space out the U-haul vehicles a little more. A bit stressful to get out because you do not want to hit another vehicle.

paul M.
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El cliente no dejó un comentario.

Jonathan A.
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Based on my recent experience, it's hard for me to find things that this location needs improvement on. A+++

Raymond B.
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El cliente no dejó un comentario.

KENNETH E.
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El cliente no dejó un comentario.

Christopher H.
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John was great. Very helpful and friendly.

Steve S.
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Great service and equipment.

ROBERT R.
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Great service! easy transaction

Matthew K.
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El cliente no dejó un comentario.

Bill W.
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El cliente no dejó un comentario.

Thomas W.
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El cliente no dejó un comentario.

david H.
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El cliente no dejó un comentario.

Fernando E.
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Great customer service.

Larry K.
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John took care of everything. Plan on renting in January for a major move out of State.

Kris R.
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El cliente no dejó un comentario.

Timothy R.
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Easiest return I've ever had with Uhaul. Prompt and effective service on return. Lots of parking space. Will return to this location again.

Amy G.
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El cliente no dejó un comentario.

Eloy M.
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El cliente no dejó un comentario.

Shawn T.
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great trailer and easy, efficient service

Terry D.
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Nothing to improve. Excellent service always.

Anthony J.
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El cliente no dejó un comentario.

James W.
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I will definitely do business with JJ's again. They have great customer service.

Julie J.
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El cliente no dejó un comentario.

jeffrey H.
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Fantastic attitude on phone and in person, found truck last minute on busiest weekend, extremely fair figuring out pricing options, ignored minor debris in back at return. Could not have been better.

William M.
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El cliente no dejó un comentario.

Tim C.
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El cliente no dejó un comentario.

RAHUL SUBHASH M.
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El cliente no dejó un comentario.

Ryan R.
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El cliente no dejó un comentario.

Adam L.
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El cliente no dejó un comentario.

Michael H.
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Great place to rent. Always has stock on hand and the easiest returns. I've rented several trailers there and his place is the only one I go to.

Mark M.
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El cliente no dejó un comentario.

Colton M.
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The rental experience was fantastic. They went out of their way to accommodate and assist. This will be my "go-to" rental spot from now on !

Shelby N.
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El cliente no dejó un comentario.

William C.
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El cliente no dejó un comentario.

Gene N.
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Good People. Helpful and honest. I won't be renting from anyone else in the Leander area but these guys. I trust them.

WALTER T.
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John was extremely accommodating as I called ahead and indicated that I would arrive within 30 minutes. When I arrived, the UHaul was waiting for me. The truck was very clean and John was able to complete my request for an additional day. Once I returned the Uhaul he completed the extra step to change the form of payment. Thank you John for a fantastic experience.

Mike G.
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Good service. Had truck and trailer hooked up when I arrived.

Gary D.
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El cliente no dejó un comentario.

CHLOE S.
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After hours drop off. Easy

Cindy R.
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Mileage they wrote down when I took the truck was MORE mileage than when I returned the truck. Will never rent from JJs again. Uhaul corporate office did make this right. So lesson learned, only rent from a Uhaul corporate. Still waiting for credit to appear on my card.

Matthew B.
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El cliente no dejó un comentario.

Matthew B.
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El cliente no dejó un comentario.

Shayon W.
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Was a little expensive I thought. But service was a 5 I would recommend to everyone. Workers where very friendly.

Jesse V.
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El cliente no dejó un comentario.

Sherrye W.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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