They were very rude. And they didn't even check the vehicle and took a photo of my driver's lisence and my credit card.Heechan C.
Customer Reviews for JJ Automotive II
(Distribuidor de U-Haul del vecindario)
Ridgefield, NJ 07657
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: cerrado
- 5/28/2022 - 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nice place very helpful,good job thanksGary S.
I had rented from a different location and they changed at the last minute. They also did not allow me to park my car in their lot, I had to park on the street a couple blocks down and it was a questionable area. There was also a bit of a language barrier.Laura E.
El cliente no dejó un comentario.Daikun K.
El cliente no dejó un comentario.Michael E.
El cliente no dejó un comentario.WAYLON H.
El cliente no dejó un comentario.HYEWON N.
El cliente no dejó un comentario.YUNG Y.
The staff at this busy location were very attentive and welcoming. This is an auto repair shop. I was impressed enough with them that I intend to use them for my next maintenance or repair need for my cars. The equipment was new and clean and suited our moving task wellMichael S.
El cliente no dejó un comentario.Pedram M.
El cliente no dejó un comentario.Louis C.
Got charged extra for dollies and furniture pads that were not provided to me. Scam.DMITRI M.
El cliente no dejó un comentario.Dhavalkumar K.
El cliente no dejó un comentario.robert N.
fast service, and easy to communicate.BIAO L.
El cliente no dejó un comentario.MLADEN S.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.BIAO L.
Truck wasn't cleanedThomas V.
El cliente no dejó un comentario.BIAO L.
Truck was leaking water from several locations in the roof and was dirty and wet in the cabOfir N.
El cliente no dejó un comentario.Hugo A.
Customer service was great and the gentleman was excellent thereFeona T.
very trustworthy people, look for AJ when needed. Highly recommendsoscar H.
El cliente no dejó un comentario.Jason W.
get some deodorant for carROBERT L.
El cliente no dejó un comentario.HEEJUNG C.
El cliente no dejó un comentario.Ki Won K.
well recommended, thanks.HEE J.
El cliente no dejó un comentario.JOE D.
El cliente no dejó un comentario.ALEX D.
I was overcharged & now I cant even get the to fix it.Joann N.
Excellent service & helpful staff!Minseok J.
El cliente no dejó un comentario.boris S.
Upon parking the truck, right in front of the establishment, I was met by a customer service rep who quickly handled my check-in process. I was in and out in minutes. Quick, easy and professional - exactly what you want after moving your belongings after a long stressful day.Thomas H.
El cliente no dejó un comentario.john W.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.Eric T.
El cliente no dejó un comentario.Natasha K.
El cliente no dejó un comentario.Jake F.
El cliente no dejó un comentario.suk B.
El cliente no dejó un comentario.Sun W K.
El cliente no dejó un comentario.Manny M.
Truck has almost 100k - def time for upgrade. The uhaul and this place has wrong info in terms of insurance and rates. Took some time Bc of the confusion. The place is fine it's the customer service of uhaul that's the issue.Dennis K.
Friendly, helpful, quick. Thanks.jacob D.
El cliente no dejó un comentario.Jaewoo C.
EASY PEAZYAlessandra W.
The location was closed at the time I picked up although I ded receive a confirmation email that I can pick up at that time. I had to call Uhaul's 1-800 number 3 times to know what I had to do to check out and return the vehicle. I would have expected that to be in the email confirmation.Maria L.
Nice people, very friendly and helpful.James G.
Actually explain why some charges were made, such as 'coverage'. What is that? and why was I charged for that? you would think if you've driven 20 miles, that total would be around $40~50. Nope, more like add another $15 to it for no reason.Nam K.
El cliente no dejó un comentario.Nicholas P.
El cliente no dejó un comentario.Rebecca B.
Great experience with Ridgefield U-Haul. Thank you.song K.
Great serviceYesid P.
El cliente no dejó un comentario.terry B.
El cliente no dejó un comentario.Dana P.
El cliente no dejó un comentario.
Thanks to AJ for a courtesy and kind service offered. Will be back again. Highly recommended.RUTH D.
El cliente no dejó un comentario.YOUNG MIN C.
When a U-Haul representative calls to confirm all the details of the contract; you should be able to follow through. When I got to my pick up location there was no dollie and there was a 10 foot truck instead of the 9 foot which I had requested 2 weeks in advance. I also told the representative that I would be paying in cash. When I arrived at the location I was told that I couldn't pay cash. I also had to drive to another location to pick up the dollie and was told that I would be give additional mileage for the inconvenience. When I went to drop off the truck they tried to charge me for the extra mileage. Two phone calls had to be made before everything was straightened out. The experience wasn't pleasurable at all. My displeasure wasn't with the pick-up or drop off location; it was with customer service and their lack of communication and follow up to make sure things were in place at the pick-up and drop off locations.Terri L.
El cliente no dejó un comentario.anne G.
El cliente no dejó un comentario.SHON E.
This particular location was great and the guys were very helpful, but the day before I was on the phone with about 6 different uhaul representatives, each one less helpful than the last. One of them even hung up on me because I asked for their name in case we got disconnected...extremely frustrating and unbelievably unprofessional.Molly V.
El cliente no dejó un comentario.KEITH W.
El cliente no dejó un comentario.Kwangsoo P.
Very helpful. Will come again.CLARIBEL S.
El cliente no dejó un comentario.Valerie R.
El cliente no dejó un comentario.Susan M.
El cliente no dejó un comentario.melinda D.
El cliente no dejó un comentario.Kenan L.
El cliente no dejó un comentario.BUM K L.
El cliente no dejó un comentario.JEE P.
El cliente no dejó un comentario.SUNG KI K.
El cliente no dejó un comentario.jung ho L.
El cliente no dejó un comentario.ILDEFONSO O.
El cliente no dejó un comentario.SANG MYEONG W.
Very professional , service was excellent we were on our way in no time , Best choice ever ... thank you guys at JJ ...carlos L.
El cliente no dejó un comentario.In K.
El cliente no dejó un comentario.KYLE E.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.JUAN DAVID H.