El cliente no dejó un comentario.Lynn P.
Customer Reviews for JJ 400
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.armando M.
I like that this location is very close to where I live.Bradley W.
i can't think of something, it was perfect for me .thanksJose M.
El cliente no dejó un comentario.Daniel M.
The truck smelled horribly like smoke and the windshield was dirty. The man there was nice but sadly I had to drive all the way 250 miles in a smelly truck.Kimmie L.
Location is a laundromat. But it was a pleasant experience.MICHELLE W.
No one on site, was told to left the trailer in parking lot of laundry mat, was not even sure if it was received. Very bad locationGREGORY M.
El cliente no dejó un comentario.ALEXANDER B.
Very bad service and location, made me pay more than what I needed.JOSE DE JESUS JR C.
This facility did an absolutely amazing job taking care of my moving needs. They were customer service oriented and were kind and sincere. They will have my business moving forward. I recommended them already to my family. Very impressed by this experience!Jeremy M.
They didint updated the actual milage on it do I had to pay more than what I actually used.Faith Nichole S.
El cliente no dejó un comentario.COBY W.
El cliente no dejó un comentario.Tijwana P.
Longer hours.onajite U.
El cliente no dejó un comentario.Michael J.
Well doneVERNON P.
El cliente no dejó un comentario.Ryan M.
El cliente no dejó un comentario.Kennie C.
El cliente no dejó un comentario.ROY M.
El cliente no dejó un comentario.KELSEY G.
I returned the trailer on time and took photos of the guy unhooking it. And then after a few days I was called by U-Haul and told I have not return the trailer and I was going to be charge a late fee. And have gotten numerous emails saying I have not return the trailer.TERRENCE D.
El cliente no dejó un comentario.RICHARD C.
Truck was dirty. There was a lot of play in the steering wheel of the truck they gave me it pulls to the right a lot it appeared to be out of alignment or something I had to take an alternate route to drop off the truck because I didn't feel safe maneuvering the traffic flow of my usual return route. This caused me to have to pay for extra mileage on top of what I already paid for a truck that didn't work properlyI tried calling customer service I kept being put on hold then it would eventually hang up . I have rented alot of trucks from you through the years and I've always had a pleasant experience. Until this last one I definitely did not get what I paid for I'm saddened by this we gave spent lots of money with you guys through the years I feel like I paid for nothing I'm truly upset with the whole ordealRachel R.
A little peculiar picking up a truck at a laundromat, but the gentleman was helpful. Did not have the utility dolly I ordered, which was a bummer, but I was able to move without it.Jeremy C.
El cliente no dejó un comentario.Nathan R B.
El cliente no dejó un comentario.Dwight P.
Awful, worst experience I've ever had with U-Haul on all levels! The truck was the only one there, it was an unsafe, broken mess with the check engine light on and so loud I couldn't even focus. I was afraid to drive it but had no other options and no one on site to helpTracy D.
El cliente no dejó un comentario.Jesse M.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.Mehul P.
El cliente no dejó un comentario.Ana V.
Easy dropoff convenient time late in the eveningReginal F.
El cliente no dejó un comentario.JOHN C.
The guy had no idea how to hook the trailer to hitch on my suv. He brought jack and couple of woods to jack the my SUV and force the ball to trailer receiver . I stoped him and called my friend to come and help he came and only took 30 seconds for him to do it, I was there for 3 whole hours. Then when i was returning the trailer i went to different location they told me they have to charge $130 to drop it off there so i went back to same location this time there was a lady and she had no idea how to unhook and told me to do it myself which idid What a waste of timemark G.
Location is not clearly marked, there is not a staff member on site for turn-in and even after calling, directions on dropping off truck were not very clear.Craig E.
Worst experience ever! They first of all need someone better at there desk. The lady blow me off twice and come to find out she had the key all a long. Took me about 2 hours just to get a simple 4 number code which the place nor contacting the customer service was any help. I would never use this place nor should anybody else needing a U-haul truck. I should have listened to the reviews but I wanted to give them a chance NEVER AGAIN!Amy N.
Block trailer jack. Sunk in mudjay B.
Fire the people. Get a different staff.FRANCISCO S.
WOULD NOT GIVE ME A RECEIPT AS PROOF OF MY DROP OFF WAS NOT COOPERATIVE AT ALL, THIS WAS AT A VERY POOR LOCATION INSIDE OF A WASHATERIA IN A NOT SO INVITING NEIGHBORHOOD. THE PERSON WAS VERY PROFESSIONAL AT ALL NOR COURTEUOS. MY RATING FOR THIS LOCATION IS F-, HIGHLY DO NOT RECOMMENDKenneth J.
It's a Laundy Mat!!!! Took me almost 1 hour from the time I walked in the door to leaving. Check out was a disaster. Had to use WD-40 and large crescent wrench to get hitch knob to turn. Hooked up trailer myself. Just terrible. Would never ever go there again.MARK M.