Customer Reviews for Jims Towing Service LLC
(U-Haul Neighborhood Dealer)

57 reviews

607 N Division St   Pinehurst, ID 83850

(208) 784-6219

Office Hours

  • Mon-Fri: 8 am–1 pm
  • Sat: 10 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 784-6219

607 N Division St
Pinehurst, ID 83850

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–1 pm
  • Sat: 10 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Gary Pullen 
Rating:
5.0

Helped me out early in the morning when I was stranded away from home. Thank you

Randy Buell 
Rating:
3.0

Order online.

Jason Evenson 
Rating:
3.0

Customer did not leave a comment.

Bridget Haapala 
Rating:
5.0

Be open longer hours during a day.

Richard Lee 
Rating:
5.0

Everything was clean and the people were kind.

Lesa Behm 
Rating:
5.0

Customer did not leave a comment.

Jared Metcalf 
Rating:
5.0

Customer did not leave a comment.

David Garret 
Rating:
5.0

Customer did not leave a comment.

TOM SCHUON 
Rating:
5.0

Customer did not leave a comment.

Brandon Church 
Rating:
5.0

Customer did not leave a comment.

Rebecca Jenicek 
Rating:
2.0

Customer did not leave a comment.

Kenny Mayer 
Rating:
4.0

Customer did not leave a comment.

Tamara Ward 
Rating:
5.0

It would be helpful if reservations could be confirmed before the last minute. The person doing the repair did not understand the extent of the wheel damage so 2 trips were required before we could continue our journey.

Susan Kay Kerns 
Rating:
5.0

Customer did not leave a comment.

Kayla Mitchell 
Rating:
4.0

Customer did not leave a comment.

Dorothy Harris 
Rating:
3.0

Will pick another location. Place was a mess and equipment was not in great condition

Robert Emerson 
Rating:
5.0

Customer did not leave a comment.

Carla Gallegos 
Rating:
3.0

We were charged more mileage than we actually used and can prove it. Quite disappointing to do to a local.

Tiffany Talley 
Rating:
5.0

Kudos to the employees!!

celene olgeirsson 
Rating:
4.0

Customer did not leave a comment.

Warren Moos 
Rating:
5.0

I have worked with this uhaul company before. They are great. Very friendly and easy to work with.

LaDena Morris 
Rating:
5.0

This is the nicest U-Haul company I’ve ever dealt with. The owner and the office lady Kim are there most friendliest welcoming people to work with. Their attitude is a real blessing.

vickie blackburn 
Rating:
5.0

The girl doing the paperwork was friendly and did a great job.

Dan Zingler 
Rating:
5.0

Awesome friendly staff!

Ronnie Tamplen 
Rating:
5.0

Customer did not leave a comment.

Bryan Morgen 
Rating:
5.0

Customer did not leave a comment.

Harold Bruner 
Rating:
5.0

The gentleman who helped me with the rental was very kind, and professional ,it was a delightful experience!! Lorraine

Loraine Hlavinka 
Rating:
5.0

Customer did not leave a comment.

Sandra Benson 
Rating:
5.0

Customer did not leave a comment.

Sarah Still 
Rating:
3.0

Customer did not leave a comment.

Mark Hartway 
Rating:
5.0

Jims towing in PineHurst Idaho went above and beyond to help us. Very good experience, highly recommend!!

Wayne Weikart 
Rating:
5.0

Customer did not leave a comment.

BURDETT WETMORE 
Rating:
4.0

It was great good equipment went without a hitch

Dale Monear 
Rating:
5.0

Not charge so much then only give 19and some cents back

Melissa whitney 
Rating:
4.0

Fast, friendly service, and no issues with the equipment ! I'll be back.

Ron Graves 
Rating:
3.0

Everything for the most part went pretty well at the pick up location at 501 Division Street and Pinehurst however upon returning the equipment in Coeur d’Alene Idaho on Appleway the gentleman that check the truck and said that he was expecting a utility dolly from my order and what I was actually given was called an appliance dolly so it made the check in last an extra ten minutes while he got an ok to accept the appliance dolly insert of the utility dolly

Bridgette Rodgers 
Rating:
3.0

Kim was wonderful.

COLLEEN KELLEY 
Rating:
3.0

Customer did not leave a comment.

Nathan Hutson 
Rating:
5.0

Customer did not leave a comment.

William Tulko 
Rating:
5.0

These gentlemen were amazingly helpful and polite

Meredith Walbrun 
Rating:
5.0

Brandon and crew did a fabulous job taking care of us. Transaction was easy and smooth. Return a breeze. I will recommend them to everyone in need of Uhaul or a tow for that matter.

Don Lien 
Rating:
4.0

None

Jessie Montana 
Rating:
4.0

had to go 2 hours away from where I needed the unit, first truck had a check engine light on so had to get a second unit. Personel there were friendly and pleasant

Joe Maj 
Rating:
3.0

This location closes at 1pm which was very inconvenient after driving 600 miles up all night driving and being on hold with uhaul for 1hr 45 mins trying to figure out what is happening. I was pretty pissed at this point, Uhaul didn't call me the day before and I had this reservation for 3 weeks. I was able to get my equipment later that night but I would not recommend this location unless you know the hours of operation and can get there in time. Unlike my 12:58pm phone call right after uhaul gave me the location. This location has very odd hours of operation not convenient for last minute UHAUL drop the ball here's your equipment.

AUTUMN UNDERWOOD 
Rating:
5.0

Customer did not leave a comment.

ERIN DELANEY 
Rating:
5.0

The Pinehurst U-Haul personnel were excellent! My wife and I were in a tough situation, and they went above and beyond in providing service and making sure we were taken care of. Five stars!

John Vallin 
Rating:
5.0

Customer did not leave a comment.

Cherokee Avriett 
Rating:
4.0

Customer did not leave a comment.

Brian Kress 
Rating:
5.0

na

Jerry Martello 
Rating:
5.0

Customer did not leave a comment.

Clay Norton 
Rating:
5.0

It was closed when I got there. There was not very many places which was convenient to leave it and have room to turn around at in my vehucle also. Its kind if small. But adequate since this is a small town.

Sale Mary 
Rating:
4.0

Explain the insurance coverage better.

KENNETH WILSON 
Rating:
4.0

Customer did not leave a comment.

JASON LOFTON 
Rating:
3.0

Customer did not leave a comment.

Claudia Sharp 
Rating:
4.0

N/a

Kathy Straight 
Rating:
1.0

There was nobody there at 3:00pm. I’m a sixty-six year old man, and had unhook and struggle to get the 6X12 trailer off of my hitch by myself. THAT’S A BUNCH OF BULLSHIT. IF I WOULD OF GONE INTO AFIB OR HURT MY BACK YOU WOULD BE HEARING FROM AN ATTORNEY.

LANNY VERNON FULLER 
No reviews have been submitted for this location.

Additional Services at this Location

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