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Gary Pullen
Customer Reviews for Jims Towing Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Helped me out early in the morning when I was stranded away from home. Thank you
Randy BuellOrder online.
Jason EvensonBe open longer hours during a day.
Richard LeeEverything was clean and the people were kind.
Lesa BehmIt would be helpful if reservations could be confirmed before the last minute. The person doing the repair did not understand the extent of the wheel damage so 2 trips were required before we could continue our journey.
Susan Kay KernsWill pick another location. Place was a mess and equipment was not in great condition
Robert EmersonWe were charged more mileage than we actually used and can prove it. Quite disappointing to do to a local.
Tiffany TalleyKudos to the employees!!
celene olgeirssonI have worked with this uhaul company before. They are great. Very friendly and easy to work with.
LaDena MorrisThis is the nicest U-Haul company I’ve ever dealt with. The owner and the office lady Kim are there most friendliest welcoming people to work with. Their attitude is a real blessing.
vickie blackburnThe girl doing the paperwork was friendly and did a great job.
Dan ZinglerAwesome friendly staff!
Ronnie TamplenThe gentleman who helped me with the rental was very kind, and professional ,it was a delightful experience!! Lorraine
Loraine HlavinkaJims towing in PineHurst Idaho went above and beyond to help us. Very good experience, highly recommend!!
Wayne WeikartIt was great good equipment went without a hitch
Dale MonearNot charge so much then only give 19and some cents back
Melissa whitneyFast, friendly service, and no issues with the equipment ! I'll be back.
Ron GravesEverything for the most part went pretty well at the pick up location at 501 Division Street and Pinehurst however upon returning the equipment in Coeur d’Alene Idaho on Appleway the gentleman that check the truck and said that he was expecting a utility dolly from my order and what I was actually given was called an appliance dolly so it made the check in last an extra ten minutes while he got an ok to accept the appliance dolly insert of the utility dolly
Bridgette RodgersKim was wonderful.
COLLEEN KELLEYThese gentlemen were amazingly helpful and polite
Meredith WalbrunBrandon and crew did a fabulous job taking care of us. Transaction was easy and smooth. Return a breeze. I will recommend them to everyone in need of Uhaul or a tow for that matter.
Don LienNone
Jessie Montanahad to go 2 hours away from where I needed the unit, first truck had a check engine light on so had to get a second unit. Personel there were friendly and pleasant
Joe MajThis location closes at 1pm which was very inconvenient after driving 600 miles up all night driving and being on hold with uhaul for 1hr 45 mins trying to figure out what is happening. I was pretty pissed at this point, Uhaul didn't call me the day before and I had this reservation for 3 weeks. I was able to get my equipment later that night but I would not recommend this location unless you know the hours of operation and can get there in time. Unlike my 12:58pm phone call right after uhaul gave me the location. This location has very odd hours of operation not convenient for last minute UHAUL drop the ball here's your equipment.
AUTUMN UNDERWOODThe Pinehurst U-Haul personnel were excellent! My wife and I were in a tough situation, and they went above and beyond in providing service and making sure we were taken care of. Five stars!
John Vallinna
Jerry MartelloIt was closed when I got there. There was not very many places which was convenient to leave it and have room to turn around at in my vehucle also. Its kind if small. But adequate since this is a small town.
Sale MaryExplain the insurance coverage better.
KENNETH WILSONN/a
Kathy StraightThere was nobody there at 3:00pm. I’m a sixty-six year old man, and had unhook and struggle to get the 6X12 trailer off of my hitch by myself. THAT’S A BUNCH OF BULLSHIT. IF I WOULD OF GONE INTO AFIB OR HURT MY BACK YOU WOULD BE HEARING FROM AN ATTORNEY.
LANNY VERNON FULLER