Comentarios del cliente para Jim's Parts Plus

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Jim's Parts Plus

Grado total:

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David D. en

Grado:

u-haul website was terrible to use. Dealer even had to call u-haul in order to make reservation.

Ann S. en

Grado:

El cliente no dejó un comentario.

Peter G. en

Grado:

The only disappointing thing was that I had to drive from Erie PA to Corry PA (1 hour) to pick up the trailer. I was surprised that a trailer was not available in the Erie area especially when I reserved it about 2 weeks ahead of pickup.

Loretta D. en

Grado:

El cliente no dejó un comentario.

madonna S. en

Grado:

El cliente no dejó un comentario.

Toni C. en

Grado:

I paid online. However, when my son went to the place to pick up the trailer, the salesperson said we owed them. I had to text the receipt to my son. Then the salesman said we owed $30 for insurance. I was confused because I did the transaction online and I did not owe for anything. I had my son put the salesperson on the phone and after going around and around with him, he finally stated that the insurance was OPTIONAL. This is EXACTLY why I took care of everything online, because I already knew.... once they saw my son(young African American male)... they would give him a hard time. I am tired to it! And if I can ever find another rental company to use...I will be using them! Trust me...I will share this incident with my friends- both black and white!

kevin M. en

Grado:

it good

Ron M. en

Grado:

EASY TO DROP OFF

VALERI R. en

Grado:

I had made a reservation a week in advance and was sent to the neighboring state to get the truck. Luckily, I called ahead the morning I was going to pickup the truck & was told that they didn't have my rental, but I never received any notification about it. Fortunately, I was able to get a truck from Jim's Automotive right up the street from me. I had zero issues throughout the rental process and I will definitely rent another truck from Jim's Automotive again.

Tanya H. en

Grado:

El cliente no dejó un comentario.

Andrew C. en

Grado:

El cliente no dejó un comentario.

Nicholas L. en

Grado:

Everything here was fine. No problems

Julie H. en

Grado:

Vehicle was rented to us unclean. This just added to the negative experience we had when the pick up location for the vehicle was changed to Corry which was out of the way that we were traveling. Customer service phone number was extremely unhelpful and unpleasant to deal with. Was on hold multiple times for over 15 minutes each time. They also had notated that they had “left us a couple messages “ about the pickup location, which is a complete lie. They called one time. That is it. Will definitely consider a different rental company for a next college move.

Jeff M. en

Grado:

Nothing, it's all good.

Don R. en

Grado:

El cliente no dejó un comentario.

Ryan H. en

Grado:

Jim has almost no people skills at all and originally tried to give me a trailer with no turn signal. He switched trailers and the next one had 2 marker lights out. It took me over an hr to get on the road. He was reluctantly cooperative.

MIKE B. en

Grado:

El cliente no dejó un comentario.

Carl P. en

Grado:

The floor mats were muddy. The floor of the cargo compartment was not clean. The windshield wipers needed replaced. They could not figure out how to add a second driver.

veronica S. en

Grado:

El cliente no dejó un comentario.

Loretta D. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

El cliente no dejó un comentario.

amanda K. en

Grado:

They never answer their phone, so we had to take a cab down just to make sure they were even open.

Shawn P. en

Grado:

El cliente no dejó un comentario.

Scott R. en

Grado:

El cliente no dejó un comentario.

Marie D. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Timothy Y. en

Grado:

Thanks, guys, at Jim's Parts Plus for making sure the correct trailer was on hand for us. It worked very well, and we had no problems with the trailer at all!! It was just exactly what we needed.

Jeanne F. en

Grado:

El cliente no dejó un comentario.

Ronald R. en

Grado:

Friendly and professional staff. This is basically an auto truck parts store that does U-Haul as a side business. Nice and helpful.

Richard N. en

Grado:

El cliente no dejó un comentario.

Sylvia R. en

Grado:

El cliente no dejó un comentario.