Comentarios de los clientes para Jim Whites Auto & Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Jim Whites Auto & Storage

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Alicia J.
Clasificación:

I had a great experience. It was easy to find my equipment. The employee was kind and helpful. Return as super easy as well.

JIM W.
Clasificación:

El cliente no dejó un comentario.

david C.
Clasificación:

I had a 20 ft truck reserved but the location did not have the 20 ft the day of pickup. Uhaul gave me the 26ft for the same price for the one way trip. Thank you uhaul.

james S.
Clasificación:

El cliente no dejó un comentario.

Wynne L.
Clasificación:

The owner did not want to give me the first month storage for free - despite that being part of the UHaul quote - when it turned out that the storage 10 x 16 was not big enough to hold all the items from the truck 8 x 20 - I had to get a second storage facility from him - 5 x 10. Once I got the second storage - he gave me a month free on the second one. I get the owner maybe can't afford to give away "freebies" but perhaps UHaul should have reimbursed him or something - so I wouldn't have felt so awkward. Confronting a strange man in a strange town about money - is not something I dream about. In fact, I have a dog I travel with all the time for my peace of mind. Confrontation with men is not on my list of favorite things to do. The first one that was not large enough was 50.00 and the second one was 40.00 - so in essence - the quote I received from UHAUL in many aspects was not worth the document it was written on. Very, very disappointed. I am also not really pleased at the quality of the storage - they are cheaply made and cheap to use - that much I am thankful for - but I would never stored in these containers for a long period of time. They were just these metal boxes not attached to each other. I've never seen this before - the only storage facilities I know about are the kind that are inside a building and offer a degree of comfort knowing they will not be blown away in the first high shear winds or heavy rainstorm. The movers at this end were absolutely outstanding - I would recommend them outside of UHaul. They were energetic - fast - knowledgeable and friendly. Honestly, the only difference between this group and the first group though was that this group in Indiana was much, much, more professional in knowledge - and yet they charged less than the group in Kentucky. I used UHaul because I could not afford a full professional company - I would have been charged 2,500+ - with the bulk of the cost being the professional driver. I used UHaul and basically drove the truck myself - and paid roughly 900.00 - the 1,600 I saved seemed worth it at the time - but now I'm not so sure. I don't know if I can ever trust UHaul for anything other than renting for a day to move locally. Even then I'll find my own movers. Please feel free to have a customer service person from UHAUL contact me about my comments.

tim B.
Clasificación:

Truck supposedly had just came back from maintenance, but it had a shake or vibration that was no fun to drive, thank goodness I only had to drive it about 100 miles

Nancy M.
Clasificación:

El cliente no dejó un comentario.

Brent R.
Clasificación:

The truck share needs work to make it better. I used the app and had to send a pic of myself and license. That is kinda ok. But you have to give a phone number they can call to verify something. It was 5am and no one was awake they could call so picking it up took way too long. It made my day longer. Didn't like that at all. I won't use the truck share anymore, I'll just pick it up in person if I do use them again.

Daniel S.
Clasificación:

El cliente no dejó un comentario.

Karon P.
Clasificación:

Easy online check-in; friendly folks.

Charles W.
Clasificación:

El cliente no dejó un comentario.

Jeffrey E.
Clasificación:

El cliente no dejó un comentario.

Stephen B.
Clasificación:

El cliente no dejó un comentario.

Christopher S.
Clasificación:

El cliente no dejó un comentario.

Kent F.
Clasificación:

El cliente no dejó un comentario.

Linda C.
Clasificación:

The friendly service staff at this location made the rental process fast and easy. The truck was very clean and easy to operate, making for a flawless moving experience. After returning my rental the service staff were helpful in making suggestions for how I could get back.home. I would definitely recommend this site and these kind servicemen.

Keith I.
Clasificación:

I had no issues it good service, a nice truck, the people were friendly I'm completely happy with my experience with Jim Whites U Hall no improvements needed THANK YOU

patty H.
Clasificación:

The after hours drop off was kind of a pain. Nothing to do with this facility or location. The only number I was given was my order # in texts and emails. When I typed it in for early drop off/after hours, I kept getting an invalid notice. It took me over 30 minutes and waiting on hold for 10 minutes to finally get through the after hours drop off. Surely there is an easier way?

Tommy Q.
Clasificación:

El cliente no dejó un comentario.

Shareka H.
Clasificación:

El cliente no dejó un comentario.

PAUL H.
Clasificación:

Very nice man

Charles M.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

El cliente no dejó un comentario.

Randy L.
Clasificación:

Good people

STACEY S.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

Great Rental

James W.
Clasificación:

Nice rental and equipment

James W.
Clasificación:

El cliente no dejó un comentario.

Ronald B.
Clasificación:

El cliente no dejó un comentario.

Lisa K.
Clasificación:

El cliente no dejó un comentario.

MirKamran B.
Clasificación:

El cliente no dejó un comentario.

Aaron L.
Clasificación:

The cigarette smell was pervasive and awful.

harley D.
Clasificación:

El cliente no dejó un comentario.

Trent H.
Clasificación:

El cliente no dejó un comentario.

GAIL M.
Clasificación:

Doing a good job. Keep up the good work.

jack E.
Clasificación:

El cliente no dejó un comentario.

Ashley M.
Clasificación:

Owner was courteous and very helpful with showing me the inside and outside of the truck.

richard C.
Clasificación:

El cliente no dejó un comentario.

Jeff L.
Clasificación:

Nothing guy was fantastic

Patrick D.
Clasificación:

El cliente no dejó un comentario.

JIM W.
Clasificación:

El cliente no dejó un comentario.

Matthew V.
Clasificación:

El cliente no dejó un comentario.

Sam W.
Clasificación:

Th as no's for a great and easy move uhaul

Ron S.
Clasificación:

ramp was dirty and i was over charged and still haven't got a call back from local manager about issue

clayton M.
Clasificación:

El cliente no dejó un comentario.

Scott O.
Clasificación:

I was told that my card didn't go through. I called a gave them the information and they charged me almost 3 times the correct amount. I called them to correct the issue and now I have been charged the original amount but not credited the wrong amount.

JIM W.
Clasificación:

El cliente no dejó un comentario.

brian W.
Clasificación:

El cliente no dejó un comentario.

Savannah E.
Clasificación:

Got charged for extra day and it was returned the same night would like a refund

Braden B.
Clasificación:

24/7 feature has a lot of draw backs. Took more than a half hour to get the vehicle due the unmentioned hurdles. An additional 60 miles added to the vehicle. Because short of the fine print I was not made aware that the vehicle was to be dropped off at the pick up location and not the nearest branch to my final destination. The rigidity of the customer service representative when made aware of the misunderstanding.

Kevin K.
Clasificación:

El cliente no dejó un comentario.

Mika G.
Clasificación:

Honestly they were great. But I got confused on my pick up place and went to the one on Wabash and the lady there was trying to send me to Brazil for my pick up.

Vicki C.
Clasificación:

The only contact I had with personnel was via phone, this location is extremely small and just did have enough room to park the truck

JIM W.
Clasificación:

El cliente no dejó un comentario.

Anthony C.
Clasificación:

The inside floor mat was slippery and I am not sure if it was just because it was a new vehicle - but looked like it may have been armor all. This caused for a little difficulty with keeping the foot in position on the brakes and gas. I took paper towels and wipes most of it off and was much easier and less slippery. Otherwise pleasant customer service and great vehicle! Smooth trip in less than 5 hours. Thank you!

Deidre D.
Clasificación:

The gentleman running the place was extremely helpful. The light hookup wasn't working on our vehicle. Instead of making us cancel & unhook the trailer, he spent the time to find the issue which turned out to be TWO blown fuses. The panel wasn't in an obvious location but he spent the time looking online and then at our car.

Joseph C.
Clasificación:

El cliente no dejó un comentario.

JEFF B.
Clasificación:

No communication about pick up or drop off... Charged me extra for???

Rick N.
Clasificación:

I rented a tow dolly. The ratchet mechanisms on the tire straps were a bit rusty and somewhat difficult to use. Not a big deal but a few drops of oil would help tremendously. Jim was a pleasure to work with.

JIM W.
Clasificación:

El cliente no dejó un comentario.

Edward B.
Clasificación:

Had issues with the computer equipment getting contracts out both on some tablet and pc. Not sure if user issue or actual system problem but I was scheduled for 10a and took almost 2 hours to get everything done so I could leave. Then told truck 1/8 tank but they gave allowance, thanks but how far you going on 1/8 tank in a 26' truck that gets maybe 8 miles a gal?

Michael D.
Clasificación:

This is the best rental experience I have ever had. Jim is a very nice gentleman, and is very helpful with his customers. We appreciate his help for our rental, and will recommend him to our friends.

CONNIE W.
Clasificación:

El cliente no dejó un comentario.

joseph K.
Clasificación:

Overall good experience.

Nasser F.
Clasificación:

El cliente no dejó un comentario.

SOUD A.
Clasificación:

El cliente no dejó un comentario.

tuimuk D.
Clasificación:

Happy

JIM W.
Clasificación:

El cliente no dejó un comentario.

JIM W.
Clasificación:

El cliente no dejó un comentario.

DeSean P.
Clasificación:

El cliente no dejó un comentario.

Nasser F.
Clasificación:

El cliente no dejó un comentario.

JIM W.
Clasificación:

El cliente no dejó un comentario.

Kathleen E.
Clasificación:

Jim White rescued me on I-70 when I had a stupid moment and didn't tighten my hitch enough. Friendly and extremely helpful. Taking my car hauler to him was a no brainer. It has a lot of vehicles on a small lot but they seem to work it out well.

Nasser F.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

Clean equipment Great Rental

ronald M.
Clasificación:

Not over charge their credit card!!!!!!!!

Nasser F.
Clasificación:

El cliente no dejó un comentario.

Joseph D.
Clasificación:

Furniture dolly wasn't there after email confirmed it would be. Pickup couldn't confirm the 10 dollars was removed from my bill drop off place asks for fornutire dolly, I explain, and am told to contact them for 10 dollars refund. Had to use roadside assistance. As truck was an absolute POS. I just bought my first house. I won't be needing uhaul again for moving for a while. When and if I do, uhaul can piss off

Shirley S.
Clasificación:

Interior of office needs cleaning. Parking area was full; we pulled into area in the only area available in front of office door. Checkout was fast and easy; no problems there.

Teresa W.
Clasificación:

El cliente no dejó un comentario.

JIM W.
Clasificación:

El cliente no dejó un comentario.

Chad R.
Clasificación:

Very dirty the guy was dirty couldn't understand him took 20 minutes even though I already filled out everything online then took 5 minutes to get key out of box. When returned the box would open and he didn't give us a pad lock to lock the dolly up so had to leave it as it was in the back of the truck. Will not be renting from here ever again. Horrible place.

Catherine M.
Clasificación:

El cliente no dejó un comentario.

Nicholas S.
Clasificación:

El cliente no dejó un comentario.

JIM W.
Clasificación:

Great Rental

Michael P.
Clasificación:

El cliente no dejó un comentario.

NASSER F.
Clasificación:

El cliente no dejó un comentario.

NASSER F.
Clasificación:

El cliente no dejó un comentario.

tim C.
Clasificación:

speed up the pickup process I spent about 45 minutes to an hour just picking up the trailer and I was the only person picking up. this was after I went to the original pick up location on Wabash Ave. and they didn't have any trailers even though they took my reservation. I'm still not sure why the first location didn't have a trailer but I can see why the rating was so low after the service I was given.

Bob R.
Clasificación:

El cliente no dejó un comentario.

Donald T.
Clasificación:

Scary neighborhood. People were nice but late and laid back about it. Not very entertaining when your getting ready to drive 1400 miles. No instruction on equipment or check of the equipment before we left. We called the location the day before we left and were told there were no trucks, had to drive to the next state to get one.

Maureen M.
Clasificación:

El cliente no dejó un comentario.

Jason A.
Clasificación:

Equipment wasn't there (furniture dolly) I was told I would have to "wait for a bit" which was unacceptable. Staff was complaining I was there too early right when they opened but I had to get on the road as soon as possible. Equipment ended up being found last minute. Contract said bring back with half a tank but the truck was empty when I got it and the employee said "rough area someone may have syphoned gasoline out of the vechile". Truck was dity with gum wrappers and seats sticky. Very unacceptable.

Sylvester N.
Clasificación:

El cliente no dejó un comentario.

david T.
Clasificación:

El cliente no dejó un comentario.

NASSER F.
Clasificación:

El cliente no dejó un comentario.

NASSER F.
Clasificación:

El cliente no dejó un comentario.

kim S.
Clasificación:

Parking lot is somewhat small

JIM W.
Clasificación:

El cliente no dejó un comentario.

DEBRA S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba