Customer Reviews for JG Auto Sales LLC
(U-Haul Neighborhood Dealer)

53 comentarios

804 W Martin Luther King Jr Dr   High Point, NC 27262

(336) 899-0235

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(336) 899-0235

804 W Martin Luther King Jr Dr
High Point, NC 27262

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Nicolas R. 
Clasificación:
5.0

We had a great experience and do not have any recommendations for changes.

Kimberly G. 
Clasificación:
3.0

location was closed and lot was about full and not much room to park truck

max A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

edward J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose P. 
Clasificación:
2.0

Returned using Uhaul website and successfully completed steps. Then I get a $20 charge for returning during non-business hours. The contract clearly says “or” but this location enjoys charging customers for no reason.

Mark S. 
Clasificación:
2.0

Add security. Have UHaul personnel present.

FREDERICK R. 
Clasificación:
1.0

Sold me a bigger truck than I wanted, rushed me through the process, put on the insurance that I **did not want** and overall was a horrible experience

David F. 
Clasificación:
1.0

Have all the stuff I ordered ready to go and not have me go to different locations to get the stuff I need when I ordered it and it was supposed to be there.

Sandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah C. 
Clasificación:
2.0

No one was there. I was scheduled to drop off the truck on Memorial Day, but dropped it off the Saturday before instead. Before doing so, I checked the locations website to ensure they were open. They were not. I called Uhaul for help with the app to complete drop off online. My call was dropped by the representative, and I received no call back. This was a very frustrating experience, and I'm very disappointed. Uhaul does so many good things, which is why this experience was such a let-down.

John T. 
Clasificación:
4.0

No comment. The clerk was helpful and efficient.

JWilliam H. 
Clasificación:
1.0

Take down your signs that imply that your property is a legitimate rental location. Apply for a real phone number that is really in service. My hold time on the phone was18 minutes. Might not seem too long but I was sitting in a really schetchy area . Stick to what you do best, working on your personal cars and trucks and leave the moving rentals to the professionals.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Khrydatrius S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack C. 
Clasificación:
5.0

The lady who helped me was so clear and knowledgeable.

Abed D. 
Clasificación:
3.0

Reserved 24 pads. When we arrived, they had none.

Dale M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA H. 
Clasificación:
5.0

Your service is great and your equipment is clean and runs well. Gracias

Lolita A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dwayne H. 
Clasificación:
4.0

El cliente no dejó un comentario.

GWENDOLYN M. 
Clasificación:
5.0

Muy servicial

CARLOS C. 
Clasificación:
3.0

El cliente no dejó un comentario.

BENJAMIN H. 
Clasificación:
5.0

Excellent service!

CONNIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYME L. 
Clasificación:
1.0

El cliente no dejó un comentario.

KATELYN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
2.0

Have the correct hour of operation for the store. My reservation was for 5:45 pm and the place closed at 5. The staff , they were smoking hookah and drinking beer when u got there. Also returned trailer on day of return and did not get checked in until almost a week later. Horrible dealer.

EDWARD W. 
Clasificación:
4.0

Great representative who helped me out. They did not have the truck i rented but they gave me another one that was larger for the same price. My only issue is the truck had 1/16 tank of gas and i had to find a gas station right away to get the truck filled up. There should be more gas to start the rental.

TODD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY W. 
Clasificación:
2.0

I was fine but it's not what I consider a safe area for a female. The people that worked their were very helpful.

VERNON L. 
Clasificación:
3.0

El cliente no dejó un comentario.

WAYNE M. 
Clasificación:
3.0

nice prompt people with limited uhal items available

Fraser Y. 
Clasificación:
5.0

Nothing at this time.

LONNIE S. 
Clasificación:
2.0

I was coming from Charlotte, NC to High Point, NC to move my belongings from a storage unit down to Charlotte. I was running behind schedule. I called at 10 o'clock to the Uhaul location in High Point to let them know that I was running late and would be there, instead of at 11 o'clock as specified on my contract, at 12 or 12:30. The gentleman assured me that that was perfectly fine, that they would definitely still be there. When I arrived at 12:10 p.m., there was no one at the property. It was closed! Luckily a few moments later a gentleman showed up who worked there. He did not speak very good English but was able to understand that I had a reservation and had spoken with someone earlier in the day who had assured me that I could come and pick up my Uhaul. He called the owner and put me on the phone with the owner. The owner told me to go ahead and take the truck but I refused since I had not paid for it yet. He told me I could go online and do so but I have never done that and did not know how. He said that he would be there in 10 minutes. It took him about 20 in all actuality. We, my 2 friends and I waited inside. The truck had damage that was not documented to the exterior of the "mom's attic". The inside of the cab was not clean. The inside of the windshield was dirty and when it got dark out it made it hard for me to see out of. The truck had so little gas in it that it was less than an 8th of a tank of gas. We immediately had to leave the location and drive directly to a gas station to get gas. Luckily, Uhaul gave me $20 off my contract to pay for having to go and get gas. The owner was very friendly and so was his employee.

Billie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iuveni G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda B. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAYESIA H. 
Clasificación:
3.0

James Snipes was great. He came over and helped us when the place did not open until 10.

John M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Amy P. 
Clasificación:
1.0

When I arrived to pick up the truck the shop was not open. A single employee was working and did not know what to do. I spent over 45min on hold and waiting for UHaul to figure out what to do. Terrible experience.

Brock K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul Z. 
Clasificación:
3.0

I did not pick up the vehicle and do not have specific info to share.

Scott W. 
Clasificación:
2.0

Everything

Mone B. 
Clasificación:
5.0

Very professional

Mattalean J. 
Clasificación:
5.0

Good customer service and friendly.

Rigel A. 
No se han enviado comentarios para esta ubicación.

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