Customer Reviews for Jerry's Boat & Mini Storage
(U-Haul Neighborhood Dealer)

144 reviews

128 Brewster Rd   Hollister, MO 65672

(417) 335-6811

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(417) 335-6811

128 Brewster Rd
Hollister, MO 65672

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Your company went above and beyond. Our truck and trailer we were to pick up was ready when we arrived. All I had to do was register in the office and get into the truck and go. In addition they needed equipment delivered to our drop of location. They asked if we could tow a piece of equipment for them. They made it very much worth our while. I have used uhaul many times and I have always been pleased with my equipment. Our pick up at Jerry's boat and storage, the employee was so nice. Our overall experience was a 10. Thank you uhaul.

Karen Huff 
Rating:
5.0

Although the location in Hollister was very pleasant to deal with, the overall U-Haul experience was not. We were told our truck would be in one place and then we were told we had to drive 50 miles out of our way to pick it up at another place. Very very frustration when you have people and a schedule to keep .

Brent Stowell 
Rating:
5.0

This gentleman went out of his way to accommodate me and my schedule

Clayton Phillips 
Rating:
5.0

Reasonable prices, trustworthy and great to work with.

Kurt McDonald 
Rating:
5.0

We will definitely rent from this location aga I need! They were so accommodating.

Terry Bowling 
Rating:
5.0

Customer did not leave a comment.

ron ayers 
Rating:
5.0

No 26ft available 20ft or 15ft U-Haul only a 10ft U-Haul available in the whole city please get more

RICHARD DOWNING 
Rating:
5.0

Customer did not leave a comment.

Terry Stockham 
Rating:
5.0

Customer did not leave a comment.

Erik Wendel 
Rating:
5.0

Might take a look at the U-joint as the van was shaking a lot.

Cynthia Goswick 
Rating:
5.0

The staff there were very friendly and helpful

Gerard Fischer 
Rating:
5.0

Good people

Kelly Satterfield 
Rating:
5.0

Customer did not leave a comment.

Jim Chavey 
Rating:
5.0

Very nice attitude and professional.

Frances Brundege 
Rating:
4.0

LOVE working with Victor. He makes things easy and communication is excellent.

Kampout Two 
Rating:
4.0

LOVE working with Victor. He makes things easy and communication is excellent.

KampOut Three 
Rating:
4.0

LOVE working with Victor. He makes things easy and communication is excellent.

KampOut Four 
Rating:
5.0

Great place, great help!

LEWIS WARLICK 
Rating:
5.0

Great staff! I dropped my van off (I was using an auto transport and couldn't drive 2 vehicles, so needed to drop it off) and needed to plug into power and they allowed me to put my van inside the gate and plug in. I had my small freezer inside - full of food - so I really needed to plug it in.

PAMELA Whitmore 
Rating:
5.0

None

LEWIS WARLICK 
Rating:
5.0

Areas Best U-Haul location!!! Clean and inviting facility with super customer service. I would highly recommend this location for all your U-Haul needs.

Belinda Dunivan 
Rating:
5.0

Fast and easy

JAMES MORRIS 
Rating:
5.0

Customer did not leave a comment.

Chris Marlin 
Rating:
5.0

Can't think of anything to improve on. professional, courteous service😁...Jerry's is always a pleasure to do business with

DENNIS POUNDERS 
Rating:
5.0

Customer did not leave a comment.

Kevin Hayden 
Rating:
3.0

Customer did not leave a comment.

CHARLES COOMBER 
Rating:
5.0

Customer did not leave a comment.

EDWARD MOORE 
Rating:
5.0

Nothing.

James Webb 
Rating:
5.0

Jeff was a great help and a very courteous fellow. A pleasure doing business with.

Dan Hart 
Rating:
5.0

Made it so easy!

Fran Wienstroer 
Rating:
5.0

Customer did not leave a comment.

RICHARD FINN 
Rating:
5.0

The staff there were absolutely incredible! I would definitely recommend them to all my friends and family!

Bill Coleman 
Rating:
5.0

Very nice people that took care of me in a very professional manner when I checked my vehicle in!

JAMES TUMULTY 
Rating:
5.0

Customer did not leave a comment.

kelley Blackwell-Kennedy 
Rating:
5.0

Customer did not leave a comment.

THOMAS ROSS 
Rating:
5.0

I can’t think of anything at the moment

Jason Verkler 
Rating:
5.0

Customer did not leave a comment.

Sam Stauffer 
Rating:
5.0

Customer did not leave a comment.

KANAKUK Kampout ONE 
Rating:
5.0

Customer did not leave a comment.

KANAKUK Kampout THREE 
Rating:
5.0

Customer did not leave a comment.

Robert Booth 
Rating:
5.0

Have at least (1) car hauler available locally..lol. I'd rather use a transporter than a dolly, but the dolly worked great for this trip. Thanks, always a pleasure doing business with UHAUL, Jerry's Boat& Storage, Hollister, Missouri.

DENNIS POUNDERS 
Rating:
5.0

I appreciated their flexibility with the use of the trailer. They were fantastic!

DOUGLASS MARBERRY 
Rating:
5.0

Customer did not leave a comment.

James Gurchiek 
Rating:
5.0

I was impressed with the trailer that we had rented. It was a 6 x 12 unit with new tires and a new surge brake system recently installed. We pulled the trailer over 850 miles and it pulled and performed great.

EVAN DURFEY 
Rating:
5.0

Customer did not leave a comment.

BRADLEY CARTER 
Rating:
4.0

Customer did not leave a comment.

KANAKUK Kampout FOUR 
Rating:
5.0

Customer did not leave a comment.

Wendy Mottas 
Rating:
5.0

Nice person very friendly and courteous

George Miller 
Rating:
5.0

Customer did not leave a comment.

Robert Manton 
Rating:
5.0

No improvements needed from me. As always, Professional, knowledgeable and expeditious

DENNIS POUNDERS 
Rating:
4.0

When reserve well ahead of time would expect a clean trailer, not one a big mess

GEORGE BALLEW 
Rating:
5.0

Customer did not leave a comment.

JAMES SILVERMAN 
Rating:
5.0

This exp. Was super smooth. Fantastic CSR with Jeff and super easy process! Thank you for a hassle free process and a FANTASTIC ATTITUDE!!

Melissa Carter 
Rating:
5.0

Customer did not leave a comment.

Greg Slavik 
Rating:
5.0

Used them before, very professional

Justin Henderson 
Rating:
5.0

Customer did not leave a comment.

ROGER CLEMENT 
Rating:
4.0

Customer did not leave a comment.

Corey Wilmsmeyer 
Rating:
4.0

Customer did not leave a comment.

Janet Hosmann 
Rating:
5.0

Customer did not leave a comment.

Joe Roundtree 
Rating:
5.0

Dropped off after hours. Instructions were clear and easy.

Mark Pedicord 
Rating:
5.0

For staying in a same state move, I feel your prices could have been cheaper

Cory Fagyas 
Rating:
5.0

Customer service was excellent! The lady running the office was very nice and professional! Was a pleasure doing business with her at this location!

Joseph Simonds 
Rating:
5.0

Nothing that I can think of. Equipment functions easily.

DENNIS POUNDERS 
Rating:
5.0

Customer did not leave a comment.

Michael Goebel 
Rating:
4.0

Closed but used the drop box. No verification system or photo processing for the trailer.

Michael Keimig 
Rating:
5.0

Truck was nice to drive,no issues. Prepayed for truck,blankets,and box dolly. At pickup time no dolly. Not a big issue,was refunded without any problems. Vender was really good about it, glad I picked U-HAUL.

David Draves 
Rating:
5.0

Customer did not leave a comment.

Bruce Giggers 
Rating:
5.0

Jeff at Jerry’s boat storage was spot on great and customer support over the phone with Toni was AWESOME!! Thank you for the wonderful service overall!

Christopher Thompson 
Rating:
5.0

Take off the COVID restrictions. Having to talk to someone, even someone as pleasant as Andrea was, over a phone looking through the glass window, was a bit ridiculous. I wasn't planning on hugging her or even shaking her hand, and she is on the other side of the counter and plenty far away from customers, so please, stop drinking the Kool Aid and open the doors.

paul eggers 
Rating:
1.0

Customer did not leave a comment.

George Ballew 
Rating:
5.0

The Truck was Awesome! I used Penske for our move to Florida and U-Haul for our move back. The U-Haul experience from start to finish was much better!

Christopher Lemons 
Rating:
5.0

Customer did not leave a comment.

Mark Francis 
Rating:
5.0

Customer did not leave a comment.

Joseph Odenbach 
Rating:
3.0

The equipment needs to be checked out better for use. Both fenders were broken tires were not inflated correctly light wires were not in place and not working one mile from were I picked it up

Kevin Walka 
Rating:
4.0

Thank you.

Michael Young 
Rating:
4.0

made everything really easy

Ronald Smith 
Rating:
5.0

Customer did not leave a comment.

Jeff Vaughn 
Rating:
5.0

Customer did not leave a comment.

Melissa Johnson 
Rating:
3.0

had set up a pre open receipt of a truck and after 2 hrs on the phone with uhaul and using all my data, I sill could NOT get into the truck. I had to wait until the store opened. I was assured the code would come to me prior to the day I needed the truck and it DID NOT.

Ronald Schroeder 
Rating:
5.0

Very friendly and helpful I highly recommend them

Dewey Nardini 
Rating:
5.0

Customer did not leave a comment.

Michael Vantrump 
Rating:
5.0

Customer did not leave a comment.

Jerod Fewell 
Rating:
5.0

Customer did not leave a comment.

Kerri Strobeck 
Rating:
5.0

Customer did not leave a comment.

JEFF ENGEL 
Rating:
5.0

Customer did not leave a comment.

Robert Luke 
Rating:
5.0

Customer did not leave a comment.

Kristen Burton 
Rating:
5.0

Glad the trailer type I needed was there. Thanks

TIM HELLYER 
Rating:
5.0

Customer did not leave a comment.

Victoria Maple 
Rating:
5.0

Customer did not leave a comment.

Joseph Latham 
Rating:
5.0

Customer did not leave a comment.

Paul Hoagland 
Rating:
4.0

Customer did not leave a comment.

Mike Smith 
Rating:
5.0

Customer did not leave a comment.

albert martin 
Rating:
5.0

The place we picked up from was excellent but checking in & picking up on my phone took FOREVER! Not the fault of the location though. The owner was very nice & glad to have practically a brand new truck to drive.

Kenneth Strobeck 
Rating:
5.0

Customer did not leave a comment.

Melissa Jenkins 
Rating:
5.0

Customer did not leave a comment.

NIC HALL 
Rating:
4.0

Need to park their trailers closer to the road it was very muddy hard to get it out

Mark Francis 
Rating:
5.0

Customer did not leave a comment.

Leslie Gage 
Rating:
5.0

Customer did not leave a comment.

Deborah Stephens 
Rating:
3.0

Customer did not leave a comment.

Clark Harper III 
Rating:
2.0

Truck had no gas. Bad condition, brakes weak.

jeff james 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top