Comentarios del cliente para Jeffs True Value Hardware

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Jeffs True Value Hardware

Grado total:

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ron e. en

Grado:

El cliente no dejó un comentario.

Nivia A. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

Terry H. en

Grado:

Nothing!! They were professional and I was in and out in record time. 10 minutes tops.

John L. en

Grado:

Very courteous and helpful. Very nice.

ALLAN B. en

Grado:

These comments have nothing to do w/ Jeff's True Value hardware, but do refer to UHaul at the national level. This was by far the worst truck rental experience I have ever had w/ Uhaul. I knew it was a busy moving season so I requested a vehicle 3 weeks in advance for a location close to my home (<1 mile away). One day before I was due to pick up the truck, Uhaul changes the location on me and sends me 25 miles away for the pick-up with only an email notification. So - out of my 155 "free" miles, I spent 25 of them driving back to my home to pick up the items I was moving even before starting the trip. In the end, I went one (1) mile over the 155 and . . . you guessed it - Uhaul charged me for that mile. Next time - Penske. Note - I will be posting these comments on social media.

Heather M. en

Grado:

El cliente no dejó un comentario.

JACKIE j. en

Grado:

El cliente no dejó un comentario.

Jim N. en

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El cliente no dejó un comentario.

Melvin B. en

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El cliente no dejó un comentario.

Margaret C. en

Grado:

El cliente no dejó un comentario.

Loren G. en

Grado:

Have to give props to the manager at true value in Platte City Kansas for being the only one working the rentals.

Todd S. en

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El cliente no dejó un comentario.

Rory P. en

Grado:

El cliente no dejó un comentario.

Rebecca B. en

Grado:

El cliente no dejó un comentario.

Ginger K. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

Very pleased with my rental

Wayne C. en

Grado:

Nothing. It all went as well as it could have gone, and the fellow behind the counter was friendly and knowledgeable and made the experience painless.

Lowell S. en

Grado:

El cliente no dejó un comentario.

Karen B. en

Grado:

They are amazing at Jeff's TrueValue Hardware; so helpful and accommodating!

Dean A. en

Grado:

The exterior of the trailer around the wheel well and front of the trailer was caked with mud. A quick pressure wash would have made it look a lot better. Interior of the trailer was clean.

LARRY T. en

Grado:

Great experience. Just had to rent a 5x8 trailer for one day, but the young man helping me at Jeff's True Value Hardware location was terrific. Helpful, pleasant, professional and efficient. Good people at that location.

Jodi B. en

Grado:

El cliente no dejó un comentario.

RUDY Y. en

Grado:

Friendly Folks!

garth w. en

Grado:

El cliente no dejó un comentario.

Jessica C. en

Grado:

El cliente no dejó un comentario.

Melodee H. en

Grado:

They took great care of me!!!!

Scott S. en

Grado:

When I picked up trailer the one assigned to me wasn't even there. Employee pointed to another car trailer and said "take that one" so told my son who was with me to hook truck up to that trailer. I went inside with the rep to change paperwork and he said that I couldn't take that one after all so had to run out and tell son to stop hooking up that trailer. Employee figured out a trailer that I could take and he wrote down the trailer number and I SPECIFICALLY ASKED if he was going to change it in the system and he said YES.....well he didn't. I dropped off the trailer at U haul service center as it has a 24hr drop off area and I took pictures of me dropping it off AND the number on the trailer because I was afraid of being accused of not returning it. Well....Tuesday I got a call asking where the trailer was! Amber the gal I talked to was super nice, told her the story and gave her the trailer number I used and she checked and it was recorded as "checked in" SO MUCH CONFUSION!

Lisa H. en

Grado:

No suggestions for improvement, everything was perfect! It was easy, efficient and exactly what we needed.

Thomas R. en

Grado:

El cliente no dejó un comentario.

R Scott C. en

Grado:

Nothing. Have both returned items and rented items from this location and have always had a good experience.

Christopher C. en

Grado:

make the use of the dolly free

Earl O. en

Grado:

El cliente no dejó un comentario.

Oscar M. en

Grado:

Friendly service. Thank you.

JOHN C. en

Grado:

We love doing business with Jeffs Hardware. We rent dual wheeled trucks often when we need the smaller single wheel unit. Jeff had 2 single wheel units and both were gone almost at once. He never has an open pick up which would be nice to rent often.

Elaine M. en

Grado:

El cliente no dejó un comentario.

Karen B. en

Grado:

El cliente no dejó un comentario.

Dianne C. en

Grado:

El cliente no dejó un comentario.

Stephanie T. en

Grado:

El cliente no dejó un comentario.

nancy a. en

Grado:

Rachel was extremely helpful and she was very careing for a Post 09/11 and a widow of a Vietnam Purple Heart Veterans. She went above and beyond to make sure we were taken care of. Hopefully she will get acknowledged for an outstanding job. Our hecktic world today needs more people like Rachel. Thank you so very much

ronnie w. en

Grado:

We had to change the pick up time from 8 to 9...no problem! Your customer service is excellent!

Matt L. en

Grado:

The staff at Jeff's True Value were vary friendly and helpful, I have definitely found a new hardware store to shop at, I like the small town feel when we were there.

R Scott C. en

Grado:

El cliente no dejó un comentario.

PATRICIA H. en

Grado:

El cliente no dejó un comentario.

Billy C. en

Grado:

Ordered the trailer from the U-Haul in Smithville, MO, so having to go an extra 30 miles to pick up and return this trailer was not as convenient.

Christopher B. en

Grado:

Try to get trucks at the location requested rather than in another city 12 miles away.

Joseph M. en

Grado:

El cliente no dejó un comentario.

R Scott C. en

Grado:

I have delivered numerous trailers and trucks to this facility and they are are always very helpful and professional.

Matthew H. en

Grado:

El cliente no dejó un comentario.

jan k. en

Grado:

El cliente no dejó un comentario.

Jerry H. en

Grado:

Such nice people at Jeff's True Value. They truly care about the customers. Thank you for such an amazing experience!

Joe B. en

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El cliente no dejó un comentario.

Loren S. en

Grado:

El cliente no dejó un comentario.

Scott H. en

Grado:

Nothing comes to mind as my U Haul rental was a pleasant experience.

Michael R. en

Grado:

El cliente no dejó un comentario.

Sue M. en

Grado:

El cliente no dejó un comentario.

R Scott C. en

Grado:

El cliente no dejó un comentario.

Penelope F. en

Grado:

Everyone was very friendly and helpful. They were very easy to work with

Steven B. en

Grado:

went above and beyond to help me out

Jonathan b. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

Very professional and helpful.

Laura K. en

Grado:

My complaint is about your call in customer service. Each time I called in I had to wait at least 20 minutes before someone answered.

Jacqueline V. en

Grado:

El cliente no dejó un comentario.

Richard S. en

Grado:

El cliente no dejó un comentario.

terry d. en

Grado:

Nothing!

William k. en

Grado:

El cliente no dejó un comentario.

RORY F. en

Grado:

El cliente no dejó un comentario.

Roy S. en

Grado:

Friendly and helpful.

EARL W. en

Grado:

The process of renting this truck was smooth and seamless and the personnel at the location that I rented this truck did an outstanding job of explaining all the charges and offered the truck rental protection insurance.

R Scott C. en

Grado:

El cliente no dejó un comentario.

DAVID P. en

Grado:

Reservation was easy in person. Truck ready for my local use with a full tank of gas. Truck ran fine and easy to use. A packet of blankets and hand truck were available at an extra charge in the truck. The truck came with a padlock and key. Easy return the next day. This location is open on Sunday which made it easy.

SHARON S. en

Grado:

The gentleman that helped me Was so nice and helpful!

terrika c. en

Grado:

El cliente no dejó un comentario.

JoAnn J. en

Grado:

As soon as I pulled up with the trailer someone was there to help. Greatly appreciated.

pasch j. en

Grado:

Everything is great at Jeff’s.

susan i. en

Grado:

I was given a truck that was not fit for driving in the weather conditions I was in. The truck had such bad wiper blades I could not see out of the windsheild. The blades were ripping and dnagling when I turned on the wipers. It was snowing and slush so when ever a vehicle passed me I was not able to clean the windshield. This left me in a very dangerous position. Also, the vehicle was not properly strapped down to the trailer. When I arrived to pick up my truck and trailer they said that they were not aware that I was coming in because they did not check their computer so they were not ready for me. They said the trailer was full of ice and that if I wanted to rent it I would need to chip off the ice. She suggested that I take it to the car was and hose it down to remove the ice. Is that not YOUR job??? Once I have removed the ice they would assist in loading the vehicle onto the trailer. This was a mother & daughter trip - neither of us have done this before.

John W. en

Grado:

El cliente no dejó un comentario.

Kelly M. en

Grado:

You obviously need to improve your online reservation service. I completed my reservation on Monday and on Friday received multiple emails about a reservation and then finally an email that it was all in error and nobody rented a Uhaul in my name. When u went to pick up the truck on Saturday the dealer struggled to get the transaction to go through. He asked if the trouble was because I owed Uhaul money from a prior transaction with them. I don't owe anybody money. I pay my bills timely.

Ajay B. en

Grado:

The other drop off location in Platte City (next to the travel lodge) was NOT friendly to drop off their gate was locked and we couldn’t get in—- we drove to Jeff’s true value instead to drop off and their location was easy to find, bright parking lot, and lots of parking to place the truck.

Robert L. en

Grado:

El cliente no dejó un comentario.

Jackie W. en

Grado:

El cliente no dejó un comentario.

Jay M. en

Grado:

Very fast checkout

Christian W. en

Grado:

El cliente no dejó un comentario.

Stanley M. en

Grado:

El cliente no dejó un comentario.

Jay M. en

Grado:

El cliente no dejó un comentario.

stephen h. en

Grado:

Excellent service, in and out in no time.

BARRY C. en

Grado:

El cliente no dejó un comentario.

Art L. en

Grado:

El cliente no dejó un comentario.

JEFF B. en

Grado:

Jeff and Joyce are always helpful and go out of their way to make the rental experience a good one!

Chris A. en

Grado:

All was good, the guys that helped worked very hard and fast.Thank you

Brian L. en

Grado:

El cliente no dejó un comentario.

Jackie W. en

Grado:

El cliente no dejó un comentario.

ROBERT C. en

Grado:

El cliente no dejó un comentario.

Kerrie A. en

Grado:

They were quick to get us out of there.

Jessica G. en

Grado:

I reserved a week ago found out yesterday that no vehicle available. They wanted me to rent somewhere 40 miles from myhome. I called and got ahold of a local representative. They found a truck. Today when I went in I got my truck but there were 2 couples standing there who reserved with no vehicles available....

Simon C. en

Grado:

Great experience. Every time we move we use U Haul. Thanks for being a great business and great availability!

Robert G. en

Grado:

I rented online a 26' truck and an appliance dolly at a certain location 2 days before items were needed. The truck was not at location I requested but it was look into by a Uhaul representative and located 12 miles away which I was notified and that was not a problem. When i got to site to pickup my items the site didn't have an appliance dolly but I was told that the site down the road a couple of miles had one. My thoughts are I paid a decent amount and requested these items 2 days prior to my arrival so both of my rental items should be at the same location especially if item is that short distance apart. A customer should not have to drive around town of use the mileage on the rental vehicle to pickup items rental items that should have been at pickup location. Locations represented Uhaul should have these items at pickup location if they have to go pick it up prior to arrival of customer. Very disappointed that I had to go out of my way to pickup items when I reserved ahead of time. FYI - if you rent an item from UHAUL online I would suggest you call the specific location you would like and ask if they have the item or can they get it before you reserve online to save you the hassle later.

R Scott C. en

Grado:

El cliente no dejó un comentario.

JAMES H. en

Grado:

Don't park your trailer is on a hill anymore. It's very hard to put the trailer on the hitch when it's got that extra weight going downhill.

Rick W. en

Grado:

El cliente no dejó un comentario.