Customer Reviews for Jeff Key Motors
(Distribuidor de U-Haul del vecindario)

189 comentarios

2889 US Hwy 431 N   Anniston, AL 36206

(256) 403-5461

Horarios de la ubicación

  • Lun. - mié.: 9 a. m. - 4 p. m.
  • Jue.: 9 a. m. - 2 p. m.
  • Vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(256) 403-5461

2889 US Hwy 431 N
Anniston, AL 36206

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mié.: 9 a. m. - 4 p. m.
  • Jue.: 9 a. m. - 2 p. m.
  • Vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Good overall experience.

Donald Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARK C. 
Clasificación:
5.0

Nada

DENNIS S. 
Clasificación:
5.0

Very helpful and kind. Professional very good experience. Gracias

Melva D J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTI A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL T. 
Clasificación:
5.0

Thanks for helping us out.

JEFFREY K. 
Clasificación:
4.0

I paid cash yet they ran my card also. So they was paid twice. When I told them what happen they said it would take up to 0 days to go back on my card. This was a debit card so it took it out of my account going on 3 days now. Plain WRONG!!!!!!!!!!!!!!!!!!!!!

ROBERT S. 
Clasificación:
5.0

excellent agent !! 100% recommended

Diego B. 
Clasificación:
5.0

excellent agent !! fast attention !! very easy to communicate!! 100% recommendable!

Diego B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIEGO JOSE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

Give your customer support personnel the ability to change the pick-up location. My pickup location has been incorrect twice in the last two months from the location I chose when I booked the moving van.

Mark Y. 
Clasificación:
5.0

Great reps for Uhaul! Would rent there each time I had a need for a uhaul!

Glen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIEGO JOSE B. 
Clasificación:
5.0

Owner of location was extremely nice. I would recommend this location to anyone. Great service!!!

THERESA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie M. 
Clasificación:
4.0

Make sure it's clean and serviceable. Mine had a bad roof leak. I had to fix it myself. But it's professionally repaired now.

TIMOTHY D. 
Clasificación:
3.0

location listed 24 hour returns, but when I went to return the trailer on Sunday night the lot was blocked and there was no place to drop off.

KEITH B. 
Clasificación:
5.0

Love these folks - looks like a great place to buy a car too !

WILLIAM H. 
Clasificación:
5.0

Very good experience overall.

Donald Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JIMMIE B. 
Clasificación:
5.0

Jeff was very friendly and helpful!

Glen D. 
Clasificación:
1.0

mileage was incorrect and Inwas over charged for 7 miles it was convient to get my furniture home but check in was horrible I turned it in the same night after hours and tdied to check it in online and it didn't go through until the day after the original 24 hour return

DENZELLA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA W. 
Clasificación:
3.0

They just need to make sure the customers clean out the trucks first, there was trash in mine but other than that it was great

Tiffany R. 
Clasificación:
5.0

They were very friendly very accommodating and we even bought a trailer from them

Preston H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTI C. 
Clasificación:
5.0

I was first sent to fix it up paint and body to get my truck, it wasn't ready and was blocked in by a trailer, this place looks like a dump, I canceled this order and went to Jeff key motors and rented a bigger truck than I needed but they were extremely helpful Customer service at u haul is terrible!!!!

THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYSHEKIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARKETA W. 
Clasificación:
5.0

Pleasant, professional, and helpful. Would recommend.

EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

wren G. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary K. 
Clasificación:
5.0

¡Servicio al cliente de excelencia! Will definitely use them again...

Kiara C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony D. 
Clasificación:
5.0

ND

Sharon B. 
Clasificación:
5.0

Nada

Carlos J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly W. 
Clasificación:
3.0

Call before going to return. I had to wait till next day to return because they decided to close early. Reason given was one employee lives 2 hours away and wanted to get home before a possible storm.

Beverly W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE C. 
Clasificación:
5.0

Friendly and prompt.

Rob R. 
Clasificación:
1.0

I was charged $100 for a UHUAL I did not rent because it was unavailable at the time of my reservation. It has been 3 days now and the district manager has yet to call me and my account has been overdrafted. I was also wrongfully charged around $65 dollars for the UHAUL I was finally able to rent and only went 7 miles on. This is unbelievable. I am looking forward to a refund and the $50 guaranteed for the reserved uhaul not being available when booked. Hopefully I will have the refunds before my rent is due tomorrow. I am a college student and can not believe this has happened for a simple $19 UHAUL that I needed for 2 hours.

NICHOLAS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
5.0

Service was fast and friendly. I would definitely recommend renting from Jeff Keys Motors.

Karima L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrice H. 
Clasificación:
4.0

.Although I was told I would be given an extra day free of charge, it was not annotated on my paperwork and the drop off place charged me the extra days rental. I contacted U-Haul to dispute, who informed me they had reached out to Jeff Key Motors to verify the extra free day, with no response. So, I wasn't too happy with that. Make sure everything is annotated on your contract

Stacey N. 
Clasificación:
5.0

This was a secondary drop off point. The scheduled one was closed.

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOLORS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony H. 
Clasificación:
5.0

Jeff and his wife were awesome. They made a way when I thought it wasn't one. Thanks you guys. Job well done

Takesha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latifa E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Akeva L. 
Clasificación:
5.0

Friendly and fast service...

Dewon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andreka B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

nada

Matthew N. 
Clasificación:
5.0

Staff were VERY friendly. Made the pick up/drop off quick & easy!!!

Derius S. 
Clasificación:
5.0

What more can I say?

Jim A. 
Clasificación:
5.0

The experience was awesome. My first time renting a Uhaul. I was very impressed with the staff and the service.

Jeanetta Y. 
Clasificación:
5.0

We got a great price here. It was suggested to us to return the truck to a location approximately 30 miles away from our end location to get a discount. We wanted the truck early and the manager/ owner opened early to accomodate us. He was awesome and helpful. Our truck was pratically new, with less than 8,000 miles on the clock. A great U-Haul location!

Rita A. 
Clasificación:
5.0

As iam new to this UHaul system and never pulled a dolly before, I was nervous about dropping off as I had no backing experience, i read where it advised not to do any backing , so as i arrived at the drop off it was hard to tell where to drop, then i noticed an employee who let me know where to drop, and knowing me i pulled up to far knowing I couldnt back up , the owner was there already assisting by taking off the dolly, he asked if I needed anything else or if he could help to let him know, I took my pictures and left, that was the easiest rental ever. I want to thank everyone for making my 1700 miles back home after 5mts a little more pleasant . Thank You Deborah Hendrix

Deborah H. 
Clasificación:
1.0

Owner was closed at 330 when he knew I was in the way there. Tank was not full of gas. Owner had lock box but did not give me combo. Awful experience and wasted two hours of my move tome.

Randal R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

None great people

Lashundra J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Summer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerrval L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherry P. 
Clasificación:
1.0

Make sure customers don't get charged for equipment they ordered online and never had at the store.

Amanda S. 
Clasificación:
5.0

All around great experience!! Would definitely recommend Jeff Key Motors.

Ronnie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
5.0

Super friendly and the vibe was positive. I love being greeted with a smile and a hand shake.

Erika L. 
Clasificación:
5.0

I was unable to make the reservation online so called U-Haul to reserve. It takes a long time to get a call through -- spent quite a while on hold. The agent told me I could make changes online, if needed, which didn't turn out to be the case. So I had to call again, long time on hold again, only to be told I'd have to speak with someone else, another long hold. Agents are good but it sure takes an investment of time to get one.

SHERRY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra J. 
Clasificación:
5.0

overall it was a smooth transaction but the only thing I could say is having the equipment at the location you paid for the rental would have been nice. I had to travel about 7 miles further but not bad. Gracias

Jimmy V. 
Clasificación:
3.0

They did not report that I turned in my uhaul rental the next day at the drop off location. So you made me feel like I did something wrong by calling me and saying I didn't turn it in. Thank you..

Bonnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marylin F. 
Clasificación:
5.0

I had a easy check in and out they was great I will be back and send all my people here

Octavier G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ralph M. 
Clasificación:
5.0

Owner was amazing. Very helpful

Jamie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

loria Z. 
Clasificación:
1.0

The person there did not know how to sign out the truck. Did not provide any information.

mary jane K. 
Clasificación:
5.0

This guy was great, very friendly, made it very easy to rent the truck,if I ever have to rent again I will go back to this location and will tell ever one that needs to rent a truck to go there before going anywhere else,I had a great experience with this company.

Norman P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARON R. 
Clasificación:
1.0

El cliente no dejó un comentario.

daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis H. 
No se han enviado comentarios para esta ubicación.

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