ABSOLUTE WORST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Do not send you clients to a sketchy and abandoned location only to have to wait on hold for an hour and never getting through to anyone to assist in truck pick-up. The code did NOT work for the lock box. NO ONE was available to help or answer a phone call. I did not feel safe for a second as I melted in the Arizona sun waiting for ANYONE to answer the phone. HORRIBLE experience!!Sheri D.
Customer Reviews for JD Towing
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TERRANCE B.
El cliente no dejó un comentario.Connor C.
El cliente no dejó un comentario.Landon M.
The return I initially took picture of the odometer and locked the vehicle and put key in drop box. Unfortunately the return required uploading via "take photo". at that point I couldn't get back in to close the account with the milage verification.LYNETTE Z.
El cliente no dejó un comentario.NATHAN S.
El cliente no dejó un comentario.Chad M.
El cliente no dejó un comentario.BRIAN B.
I paid extra for two dollies that were not included.Deisree B.
El cliente no dejó un comentario.TERRY J.
After Hours dropoff area is not marked, and opposing curb is a no parking zone.STEPHEN W.
I returned the vehicle after hours and it was fast and easy.ALVIN M.
El cliente no dejó un comentario.Anthony C.
The tow yard was not a U-Haul facility but the convince, speed and service was good. I'm glad it was close to my house and at the end of the day I just wanted a reliable truck and that is what I got. Gracias.MORIAN E.
I didn't receive the utility dolly that I had reserved. I needed it to move my boxes. So I will be requesting a refundKenia N.
El cliente no dejó un comentario.STANLEY B.
We set a scheduled pick up time the night before, yet gates were locked upon arrival. I called he said 15 minutes someone would be there, 25 minutes later he called and said he would be there in 15. Truck was left in beyond dirty condition inside floor had something sticky we had to clean at the first gas station before going on. Also gas was below 3/4 which I told the guy and he marked as 3/4 anyway. Person said he sent me a email to confirm all that did not come through. Also somehow went over miles which seems impossible as I should of been 40 miles short, did not see miles listed at first location but person at end did show me. I would like a call from someone in customer sevice to go over this and the extra charges as I have called at the beginning and waited 10 minutes before giving up and again after with the same result.Dustin B.