Worker went above and beyond his responsibilities to help us and make sure we were safe on the roads. Very nice staff!!Daniel V.
Customer Reviews for JB's Self Storage & Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
5 stars, the property owner/ manager went beyond to help me out I was stranded and without his help I would have not done it at all.Francis G.
It was so far out a country road, I was worried I was lost. Be careful in returning here and turn in as soon as you see U-Hauls if you follow it around to the address that the map says you'll get yourself stuck at their house. Everything went seamless with a drop off though and they checked it right in.PATRICK G.
I made a 9:00 reservation days in advance and after waiting from 8:45 to 8:55 for assistance i hooked the trailer up and headed to Ohio for my 12:00 appointment! When I got cell phone service I called u-haul to let them know I had the trailer and would return it by 9:00 the next day ! 2 hrs later u-haul called and said I stole the trailer! After pulling off the 4 lane and texting my license I found out that my reservation was made from Arizona and that JBs didn't open till 11:00 ! None of this was JBs fault and i did get it straightened out ! Bad u-haul experience!RUSTY C.
Customer did not leave a comment.Rick S.
Customer did not leave a comment.Craig S.
Guys were very nice and helpful. Couldn't suggest anything to make a better experience!! Very satisfied thanks!!Wayne R.
App didn't work for drop off, so glad they were there to assist mechastity M.
GPS takes you to a house and there is no one to help you.Brandon B.
Customer did not leave a comment.Nathan L.
Customer did not leave a comment.morell O.
Customer did not leave a comment.tyler K.
Customer did not leave a comment.Kalib R.
signs. didnt know. local uhaul had moved . neighbor told me where tokenneth G.
Customer did not leave a comment.LACY F.
Customer did not leave a comment.james C.
Customer did not leave a comment.Dan C.
Customer did not leave a comment.Tim R.
Customer did not leave a comment.Greg H.
Still waiting on a receipt to be sent to mejoseph M.
Customer did not leave a comment.Bruce P.
Customer did not leave a comment.Marlyn S.
Great easy accessible location. Super staffElissa S.