We had to drive 4 hours round trip to pick up vehicle because our pick up location changed 24hrs before. We actually had to drive up a mountain to get the trycj . It took over 1 hour to check out because the rate we reserved was not sticking when the guy tried to check out the vehicle to us! The rate went from 330$ to 800$ . He finally got the rate figured out.
Karen B
Customer Reviews for Jay Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Great service very helpful.
Kevin KGreat service from Jay auto. Easy pickup and return.
Kerry GDoug was awesome at Jay Auto Repair.
Frank LWhile friendly it was difficult figuring out where to access the building for this location
Raymond KJay’s auto was great, helpful, understand & accomodating!
Jennifer GI had a great experience! My biggest challenge was finding a strong cellular signal so that I could upload the pictures, etc.
Joseph HGreat staff Very helpfull. Help set up the rig and made sure that it was set up the correct way.GREAT. GUY
Giuseppe DDoug does an outstanding job in working with the customer.
MICHAEL VDoug went above and beyond and was excellent to deal with.
Paul LIt was not clear exactly where/how to drop off during after hours.
Josef KFor the second time I rented a trailer and traveled to Vermont, this drop off location was closed during normal stated business hours.
Paul NEasy going staff, accommodating & efficient.
melissa rDoug at Jay Auto did an outstanding job for me. He provided excellent service and even followed up via email to make sure I had the information needed and insured an on-time return of the equipment. I appreciate his extra effort.
Henry DDoug from Jay Auto Repair was wonderful. He called and let me know of an issue that uhual wasn't even aware of allowing me to call uhual and deal with them to fix it. Doug was great, uhual not so much.
Chrstine AThank God, this location was open, as two closer locations were closed for the season!
SANDRA HNothing. Got truck, good shape, quick processed for pick up & delivery
MICHAEL TI was charged for insurance that I didn't ordered.
Ilya SOwner Doug is very personable and helpful. Great experience
Morgan SEasy time
DEAN VSite was poorly signed and I did not know where to drop of the truck.
Rostyslaw STHE YOUNG MAN WAS VERY HELPFUL AND POLITE
ARTHUR BDrop off was amazing! Fast and easy.
Grazia RThe Uhaul reservation system somehow recorded my wrong dates (even though the correct dates showed in my auto-confirm email) when I went to pick up the truck. This caused Jay Auto issues and they had to cancel and start a new reservation which delayed our day.
IAIN GRespectez vos engagement, ne prenez pas de réservations si vous n'êtes pas pour tenir votre parole.
jessy c