Customer Reviews for Jay Auto Repair
(U-Haul Neighborhood Dealer)

56 reviews

1045 Rte 242   Jay, VT 05859

(802) 327-0428

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(802) 327-0428

1045 Rte 242
Jay, VT 05859

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service from Jay auto. Easy pickup and return.

Kerry G. 
Rating:
4.0

Customer did not leave a comment.

david M. 
Rating:
5.0

Customer did not leave a comment.

Kathleen L. 
Rating:
5.0

Doug was awesome at Jay Auto Repair.

Frank L. 
Rating:
5.0

While friendly it was difficult figuring out where to access the building for this location

Raymond K. 
Rating:
5.0

Customer did not leave a comment.

Grazia R. 
Rating:
5.0

Jay's auto was great, helpful, understand & accomodating!

Jennifer G. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
3.0

Customer did not leave a comment.

MARY T. 
Rating:
5.0

Customer did not leave a comment.

Wendell H. 
Rating:
5.0

Customer did not leave a comment.

grazia R. 
Rating:
5.0

I had a great experience! My biggest challenge was finding a strong cellular signal so that I could upload the pictures, etc.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Gail G. 
Rating:
4.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Great staff Very helpfull. Help set up the rig and made sure that it was set up the correct way.GREAT. GUY

Giuseppe D. 
Rating:
5.0

Doug does an outstanding job in working with the customer.

MICHAEL V. 
Rating:
5.0

Customer did not leave a comment.

Dorran D. 
Rating:
5.0

Customer did not leave a comment.

tom M. 
Rating:
5.0

Doug went above and beyond and was excellent to deal with.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

Laurie M. 
Rating:
3.0

It was not clear exactly where/how to drop off during after hours.

Josef K. 
Rating:
3.0

Customer did not leave a comment.

Susan V. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
1.0

For the second time I rented a trailer and traveled to Vermont, this drop off location was closed during normal stated business hours.

Paul N. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
4.0

Easy going staff, accommodating & efficient.

melissa R. 
Rating:
5.0

Customer did not leave a comment.

florian D. 
Rating:
5.0

Doug at Jay Auto did an outstanding job for me. He provided excellent service and even followed up via email to make sure I had the information needed and insured an on-time return of the equipment. I appreciate his extra effort.

Henry D. 
Rating:
5.0

Customer did not leave a comment.

Louis L. 
Rating:
5.0

Doug from Jay Auto Repair was wonderful. He called and let me know of an issue that uhual wasn't even aware of allowing me to call uhual and deal with them to fix it. Doug was great, uhual not so much.

Chrstine A. 
Rating:
5.0

Customer did not leave a comment.

peter O. 
Rating:
5.0

Customer did not leave a comment.

Doug D. 
Rating:
5.0

Customer did not leave a comment.

Dorran D. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Thank God, this location was open, as two closer locations were closed for the season!

SANDRA H. 
Rating:
5.0

Nothing. Got truck, good shape, quick processed for pick up & delivery

MICHAEL T. 
Rating:
1.0

I was charged for insurance that I didn't ordered.

Ilya S. 
Rating:
5.0

Owner Doug is very personable and helpful. Great experience

Morgan S. 
Rating:
5.0

Easy time

DEAN V. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN Z. 
Rating:
5.0

Customer did not leave a comment.

Stephen K. 
Rating:
2.0

Site was poorly signed and I did not know where to drop of the truck.

Rostyslaw S. 
Rating:
5.0

Customer did not leave a comment.

Janet B. 
Rating:
4.0

Customer did not leave a comment.

scott G. 
Rating:
5.0

THE YOUNG MAN WAS VERY HELPFUL AND POLITE

ARTHUR B. 
Rating:
5.0

Drop off was amazing! Fast and easy.

Grazia R. 
Rating:
5.0

The Uhaul reservation system somehow recorded my wrong dates (even though the correct dates showed in my auto-confirm email) when I went to pick up the truck. This caused Jay Auto issues and they had to cancel and start a new reservation which delayed our day.

IAIN G. 
Rating:
1.0

Respectez vos engagement, ne prenez pas de réservations si vous n'êtes pas pour tenir votre parole.

jessy C. 
Rating:
5.0

Customer did not leave a comment.

Dorran D. 
Rating:
5.0

Customer did not leave a comment.

BRENDAN M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

Iain G. 
Rating:
3.0

Customer did not leave a comment.

dino F. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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