Comentarios de los clientes para Jasmine Food Mart #3

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Jasmine Food Mart #3

Clasificación general:

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ANDREW H.
Clasificación:

El cliente no dejó un comentario.

JAY D.
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El cliente no dejó un comentario.

Ronald N.
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El cliente no dejó un comentario.

Regina D.
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El cliente no dejó un comentario.

LASHIRL RENE C.
Clasificación:

Very customer service friendly

Howard L.
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Everything was good only thing I can say I wish the truck at cruise control

Chris P.
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El cliente no dejó un comentario.

KERA M.
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El cliente no dejó un comentario.

PATRICIA T.
Clasificación:

Absolute worst. The guy was not helpful, wouldn't go out and check in the returned equipment, said he would do it later and then had the nerve to tack on a $5.00 cleaning fee when I know for a fact that it was clean because I did it myself! He's a crook. My daughter took several pictures (odometer, tow bar attachment, license plate, the time of day we were there, etc.) so we would have proof of our return - did NOT trust him one bit.

Catherine F.
Clasificación:

The drop off was weird, no receipt. He said I did not need a receipt, would get email. Never got an email. I haven't moved in over 25 years, so if this is the way they do it now, seems weird to me.

Scott H.
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Address was very difficult to locate..2 GPS units showed it 1/4 mile from actual location

Robert W.
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Tried to give me a wrecked unit with severed safety chains..I wasted a hour here while he couldn't get the contract correct. Was charged for two days when only used 24 hours. 1st agreed upon destination location refused to take item, 2 uhaul corporate location refused to take item..4 calls to uhaul never got a live person. 3rd location finally accepted return of item. Wasted several hours of my time and many extra miles driving around to get this resolved. Terrible experience start to finish

Danneise D.
Clasificación:

NA

KEVIN K.
Clasificación:

Rude customer service.

CLYDE C.
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Very good Customer Service

Joseph D.
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El cliente no dejó un comentario.

Brandon W.
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Guy tried to tell my husband they didn't have the equipment I selected. My husband turned his head and said "that equipment?" And doing at the appliance dolly and hand truck. Learn your products!

Courtenay A.
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They have continued to charge my card for fraudulent fees and mess up my back account

Shanelle C.
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Prices was to high. They should give discounts to help the people that need it.

gary C.
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I called the rental phone number of the rental location 4 times before showing up and the phone was never answered. The trucks were parked in a gravel lot next to the convenience store that was the rental office. Truck rental business seemed to be of minor interest to the people running the business. I was given the keys and told our truck was in the parking lot.

Terry D.
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El cliente no dejó un comentario.

Michael P.
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El cliente no dejó un comentario.

Patrick M.
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One of the hooks was broken and this location did not have a replacement. I went to the Abercirn location and they were able to get it squared away.

Rodney M.
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El cliente no dejó un comentario.

TERRY B.
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El cliente no dejó un comentario.

Paul G.
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The reservation was for a location that didn't have the trailer I'd reserved, then the address they gave me to the alternative location was wrong, it took me to dead end in a neighborhood. I also had a tire blow out due to a worn out tire that delayed my trip. What a hassle in almost every way.

FARHAD J.
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El cliente no dejó un comentario.

WILLIAM H.
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Quick - efficient - awesome staff !

Dina P.
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Excellent Service and great location. Service was good and well. It's available for me to move from one location to another it was greatly appreciated by my self. Very easy to checklist after check in. I very appreciate the services. Thank You Raj Patel

Michelle Y.
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I returned my Uhaul to this location, but the employee told me it was the wrong location. After some debate, he said, “Ok, you can leave it here.” There was a customer there asking other customers for 75 cents so that he could buy a beer. As he was leaving, I saw that he was carrying a gun. I'm glad someone gave him the 75 cents. Overall, it was a little unsettling.

Michael J.
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El cliente no dejó un comentario.

Roger M.
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They charged me for another day even though my contract clearly stated I was granted another day. After I left I called Uhaul customer service and they quickly refunded the wrongly placed extra day change.

Tyran M.
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N/a I was pleased in my overall experience

Jack P.
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I had a reservation for Sat. 4-18 to pick up a 6x12 enclosed trailer, at the Abercorn Uhal center on Abercorn, to move furniture 60 miles away. When I got there, I was told they did not have the trailer available. What!!!!! Do you have any type of guarantee!!! I had to make plans that affected several people to load the furniture, transport it, and put it in storage. What good is a reservation if I can't count on it being available. Luckily there was another trailer available at a different dealer which took more time to go and pick up. Is this standard policy for your reservation policy?? Why would I ever want to use uhaul in the future???

William D.
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El cliente no dejó un comentario.

carlton P.
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El cliente no dejó un comentario.

Krystyna S.
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THE items I requested were not ready as the Uhaul company said they would be. Requested a furniture dolly only to find out the place had none. I did get refunded for that which I'm glad. Other than that, good service. I will come here again.

Sakerra G.
Clasificación:

They need better communication skills, very rude, and I told him what mileage that I would commute. He insisted that it had to be 40 miles which would make the hold greater than expected. We I return the vehicle they took about five minutes not updating me on what's happening! Then he put a paper on the counter and walked off. I had to ask if we were done!! Never again will I rent from them AGAIN!

William M.
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El cliente no dejó un comentario.

Heather S.
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We were sent to 3 different facilities and finally after 2 hours received a truck. The uHaul traffic controller over the phone gave $50 in VIP bucks for our trouble and the attendant at the uHaul location said they couldn't redeem it.

jeffery C.
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Very friendly staff

William D.
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El cliente no dejó un comentario.

ROBERT G.
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El cliente no dejó un comentario.

Frederick C.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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