El cliente no dejó un comentario.Megan G.
Customer Reviews for Jarrell Flea Market
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Brittany A.
El cliente no dejó un comentario.Kenneth B.
El cliente no dejó un comentario.Sherricka B.
El cliente no dejó un comentario.Colby B.
The representative was professional and courteous. I spoke to him about our concerns for not getting a 26ft and was down sized to a 20ft the night before our move. It put us in a major bind with having to reserve another truck in another town. I will never forget the situation we was put in with the Austin reservation center, but at least the local uhaul representatives know how to be professional.Stephen W.
El cliente no dejó un comentario.Kendall W.
El cliente no dejó un comentario.Austin E.
El cliente no dejó un comentario.Lisa R.
El cliente no dejó un comentario.KRISTY K.
Not necessarily this location's fault but my truck was not located for 6 hours until I called customer service. Was sent to 4 different locations until I was finally told that I would have to drive 30 minutes North of Georgetown to pick up my reservation. Delayed my move by 7 hours and complicated things. This location had great service overall after all the miscommunication of the locations was solved.Jorge N.
The Trump and pro-Jan. 6 memorabilia was awful. The truck was dirty (no debris or garbage, just dirty) with muddy footprints and dust. The tank was half full. I felt a little afraid as a single woman since they had no sense of humor.Mary L.
The whole process was seamless. I made a reservation at the 620 location in austin because they didn't have what I needed. Picked it up from the 183 location, and dropped it off in Jarrell. All employees were extremely friendly and helpful. Amazing experience!KENNETH R.
I can't really think of anythingSCOTTY P.
Had a little trouble with pickup and drop off location but it was all handled very professionally and in a timely matter. Very satisfied....thank you for making my moving such a great experiencelisa B.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.SHANNON P.
The gentleman was very nice and helpful. The sweet lady at the central Texas help center was amazing also!Holly H.
El cliente no dejó un comentario.Edd B.
Great service! Thank you!MICHAEL W.
El cliente no dejó un comentario.Matthew N.
Great experience! Absolutely would recommend this location to a friend and family members! John was awesome! Appreciate his combined professional and family-oriented approach. Made an expected rough day much more tolerable.Sean F.
Nothing, everything was perfect. Great customer service, everything was really easy.Hector D.
Thought it was over priced for a four hour rental. Picked it up at 9 am returned it a little after 11 am the SAME DAY it cost me $103.59 . I rented a U Hual in Belton before for about 24 hours it cost me the same.Kristopher C.
John was awesome, extremely helpful.TERRY A.
El cliente no dejó un comentario.Donald N.
El cliente no dejó un comentario.Ariel R.
Great customer service, and professional! We LOVE U-Haul!!Carol H.
Don't tell someone to lock their handbrake when towing their car in a trailer. That's costing me $780 dollars now.Boston S.
We experienced a flat tire on the trailer and we paid for our own tire services due to experiencing long wait times from UHaul roadside services.Celeste H.
Very friendly and helpful.ETHAN D.
My husband was the one who returned the truck and trailer. He said, the owner was very friendly, helpful and nice.Rosalyn Kristine S.
El cliente no dejó un comentario.Jason E.
El cliente no dejó un comentario.Colton W.
El cliente no dejó un comentario.charles O.
Excellent customer service! Hook up and paperwork done quickly! Highly recommendedCAROL H.
Lights not working on trailer they put X's on them and the wiring was strippedKYLE LEONARD B.
El cliente no dejó un comentario.Michael C.
Pick up was 45 min from where we lived. It was supposed to be closer. Not convenientPaul S.
We had to travel to pick up the uhaul. Not convenient at allPaul S.
I had to drop off before the place was open. Person answered phone and was helpful and helping dropping off and where to leave truck and key.PAMELA G.
El cliente no dejó un comentario.Debbie S M.
El cliente no dejó un comentario.Mark L.
El cliente no dejó un comentario.Kevin P.
No dolly's in truck. Owner mislead me about costs to be charged to my credit card. Hard for me to trust U Hall again. Your company owes me about $100.Jimmy C.
Came in fully expecting to leave keys in drop box. Knocked on the door, owner still there. He graciously took care of everything. Great customer experience. Gracias.GEORGE R.
El cliente no dejó un comentario.Marselis N.
El cliente no dejó un comentario.Israel S.
El cliente no dejó un comentario.Coby H.
El cliente no dejó un comentario.BYANKA G.
El cliente no dejó un comentario.Christopher R.
John helped me change my drop off location to his as it was the closest place for me, he made sure I was well informed about location, hours and how to handle afterhours drop off.MICHAEL STEVEN P.
The folks at Jarrell Flea Market are well organized & most helpfull. I will rent from them again, and recommend you do the same.Joseph S.
I don't have feedback on how to improve the experience. But I have feedback on the gentleman that handled my order. I arranged the booking of UHAUL equipment for my mother who was in a different state. I made a few booking mistakes. Not only did this gentleman help get them corrected, but he also found ways to optimize our booking. When [in a mad rush to get the move done] my mom forgot her purse at the location, he kept it safe until she returned for it. This could have been the most stressful part of a move and instead it was the easiest part of it. GraciasMaria A.
El cliente no dejó un comentario.NORMAN SHIRRELL S.
Why was I charged for 2-day rental, when I returned it 24-hours after rental?John S.
Nothing John was great. I would recommend this location to anyone.Gerald H.
John went above and beyond to help my wife and I during a stressful time. I am a disabled Veteran and she has knee problems, so making the rental process simple was great and he even helped us find people to help load the truck. Very courteous and professional. Would gladly recommend John & his staff anytime!TAMAZENA O.
El cliente no dejó un comentario.Chase M.
El cliente no dejó un comentario.Chase M.
John helped me a lot.Donna K.
Very friendly and awesome customer service. Will definitely be a return customer.Juan L.
Better internetRobert B.
Extraordinario servicio al clienteJohn W.
Best UHAL location, the person worked for the UHAL pickup was extremely nice. He was very helpful.NIKHIL A.
Had the best experience with this location. ¡Gracias!Carolyn C.
El cliente no dejó un comentario.ARNALDO G.
The representative here did everything he could to give me my $100 deposit back. However there was no cash at this location & he did not have checks. He called his boss & his boss said he would mail a check to me & I should have it in a week. I have yet to receive it & will be returning to this location tomorrow & asking where my $100 check is. I am extremely disappointed in u-haul in regards to this natterKenneth B.
Very helpful and accommodating. Will use this location again.Deborah S.
El cliente no dejó un comentario.michelle M.
El cliente no dejó un comentario.Wilfredo R.
I thought I was being charged $39.95 for a day use of the truck. The $0.79/mile fee needs to be emboldened, highlighted or otherwise emphasize. If I had known the charge would be over $400, I never would have rented. I do NOT plan on using Uhaul in the future...deborah D.
This place is great. Not only are they open on Sunday, they were able to accommodate a 15-minute delay return of the equipment. Thank you so much!!simon E.