Customer Reviews for Jar Specialized Storage & Logistics
(U-Haul Neighborhood Dealer)

157 comentarios

4191 Tamiami Trail   Port Charlotte, FL 33980

(941) 624-3498

Horario

  • Mon–Fri
    9 a. m. - 3 p. m.
  • Sat–Sun
    9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(941) 624-3498

4191 Tamiami Trail
Port Charlotte, FL 33980

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 3 p. m.
  • Sat–Sun
    9 a. m. - 12 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Need to open at least 8am

Bob G. 
Clasificación:
5.0

El cliente no dejó un comentario.

james G. 
Clasificación:
2.0

The drop off location changed for us. While we were able to find it, the office was closed during daytime weekday hours. There was no one to greet us initially to help. We started the self drop off process and then a nice gentleman appeared to finish the drop off. He was very nice but it would have been good to have an open office and alleviate the uncertainties that go with returning commercial equipment.

Jack C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

william P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQULINE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olga S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

anita S. 
Clasificación:
4.0

El cliente no dejó un comentario.

larry K. 
Clasificación:
5.0

Staff came out to greet us with a smile and ready and willing to intake the return of the trailer...very friendly & attentive!!!

Laura T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Great service. Extremely helpful and considerate.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

stacey W. 
Clasificación:
4.0

There was confusion concerning my pickup location and my truck was not ready when I arrived because it had yet to be returned by another customer. The employees understood my frustration but were able to provide me another sized truck at a discount. Everything worked out in the end and I was completely satisfied.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucinda O. 
Clasificación:
5.0

Easy, quick, Professional!

Diane F. 
Clasificación:
5.0

El cliente no dejó un comentario.

lynda G. 
Clasificación:
5.0

LOWER PRICES

JOHN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Graham H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGG M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
3.0

This was not our assigned drop off, and we got some run around when calling that no one was taking trailers. We drove over with our contract, and they accepted our return. This was after Hurricane Ian, so considering the circumstances, we were satisfied we were able to return it somewhere close.

Daryil J. 
Clasificación:
5.0

This place was in recovery from Hurricane Ian but was open, clean, and providing quick, friendly service.

Stephen T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gale P. 
Clasificación:
4.0

Very smooth transaction, even with all the Hurricane Ian messiness. Professional, courteous staff. Picking up and dropping off was flawless. Well done.

RICHARD H. 
Clasificación:
5.0

The best place to rent from

Edward L. 
Clasificación:
2.0

Tires were cupped, tail light was zipped tied on, strap locks wouldn't stay locked and we told them. They said it was good. On the way home, lost the tail light, shredded the tires, straps wouldn't stay on wheels and tires kept losing air. Scary hauleing back. Weaving all over the road. I was told I couldn't leave it at another its up. I went my money back!!! I'd never rent one of these again. Very dangerous!!

Denise W. 
Clasificación:
5.0

Excellent service. All personnel very helpful under difficult conditions from Hurricane Ian. Building damaged, tent worked well. Worked with all customers well. Dr. McNeil

RONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

marilyn B. 
Clasificación:
5.0

Owner and Manager run a great shop. Nice display of vehicles, 24hr self service helpful They take pride in their job and it shows

Andrew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joeseph H. 
Clasificación:
4.0

We did the online drop off after hours so there wasn't anyone there. The parking lot was nice and big though so it was easy to park the truck and go.

Kristie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Even found a place to put the dolly somewhere so I could come pick it up at a later time. It was found by sales associate. He was very helpful.

VICTORIA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olga S. 
Clasificación:
2.0

Scheduled return at 2:00 PM and found facility closed at 1:00 PM. Why wasn't I informed; I could have brought it back when someone was there. Using the website to check in was very slow. Had to re-enter information several times.

John B. 
Clasificación:
1.0

only open from 9 am to 1 pm every day. no help in dropping off truck or to answer question. would not use this location again and will need to rent again in prox a week.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alber Y. 
Clasificación:
4.0

Great experience!

JILL Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
3.0

Closed when returned

Robert W. 
Clasificación:
5.0

Gas efficient truck Great service Truck was ready when I got there

Georgia R. 
Clasificación:
5.0

everything went well

marilyn B. 
Clasificación:
5.0

I only wish they opened earlier. Other than that a really great place. Nice people, quick service. Van was ready ahead of time. Easy to get to.

Karan T. 
Clasificación:
5.0

New address was hard to find when using my Google maps. Pictures of new building online may help. Staff was all very friendly and accommodating, greatly appreciated.

Carey J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

The people at this location were wonderful, I will tell all my friends to use uhaul!!!

joanne C. 
Clasificación:
4.0

I have recommended you to my boss, a hotel owner who will now change to using this location. Erick was helpful loading my bike into truck 

sandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilfred F. 
Clasificación:
3.0

El cliente no dejó un comentario.

David F. 
Clasificación:
4.0

El cliente no dejó un comentario.

norberto V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonardo L. 
Clasificación:
1.0

charged you for drop off...hours were not up to date on app...was told I could drop off at 7pm, hours were posted but personnel decided to leave early i suppose. was charged for drop off which was not mentioned any time during rental process

Bobby S. 
Clasificación:
5.0

These guys were also Awesome!

Ronald J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
4.0

The Uhaul app and web page had major issues. Neither of them showed my reservation, so I couldn't pick up my truck at the scheduled time. Then my reservation got canceled, because I didn't get it picked up. When calling customer service I was hung up on once by one rep and all he wantedwas to sell me storage, and then was put on ignore for more than 45 minutes total. A couple of the reps did their best to help.

lawerence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary K. 
Clasificación:
5.0

Easy online use many vehicles.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James E. 
Clasificación:
3.0

Just like the pickup, uhaul screwed up the drop off also. Referencing back to my confirmation email I went to drop it off and not a uhaul thing in site. They apparently moved and only after checking on my paperwork from the pickup did I find the drop off about a mile down the road. So uhaul screwed up both my pickup and my drop off locations. Very frustrating to say the least. This moving stuff is hard enough without uhaul screwing things up and making it harder.

Michael P. 
Clasificación:
5.0

Customer representative went above and beyond by calling me when I had left some personal property on site.

Seth N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olga S. 
Clasificación:
1.0

The drop off location for my vehicle rental I selected online does not accept truck returns. I was given no choice in my new drop off location. The address listed is NOT where you return trucks for this location, but an adjacent side street. Called the office number several times from truck drop off site, could not get a person. On line tool made this process very difficult.

Raymond M. 
Clasificación:
5.0

Excellent servise quick and efficient.

HENRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin M. 
Clasificación:
2.0

only, When i drop off rental truxk i just want to info about problems of the truck that your person oldest white man is damn no respect me beacuse i am deaf and trying please write down and your staff wont take my message but he is ruin bad attuide to me so i gave up drop off the key and walk out so if happen rental truck,, ever your staff oldest white man is full respobililty period... beacuse i have to report something wrong with your truck. but your oldest men is failed report.......by federal laws, i will obey in against who is valation of laws.... period

John R C. 
Clasificación:
5.0

Very easy turn in

KENNETH B. 
Clasificación:
5.0

Great people. Very helpful

Melissa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Walter F. 
Clasificación:
5.0

They are the best..! Very accommodating.

James B. 
Clasificación:
5.0

Steve was super professional and knowledgeable. Got us right in and out and answered all of our questions. Great customer service, also the gentleman working with him on Sunday around 11 am was great too. Always nice feeling like a valued customer and not a bother, too many people nowadays act like their customers are unimportant. I'll definitely recommend this location because of their customer service.

KimberlyAnn B. 
Clasificación:
3.0

Pick-up was not available. UHaul corporate had moved the truck to another location. Rented a cargo van instead. Van had broken glass on driver's side mirror. Service engine oil soon displayed the whole time.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth T. 
Clasificación:
3.0

Our return was performed online as this facility was closed.

Christopher O. 
Clasificación:
1.0

El cliente no dejó un comentario.

Francisco C. 
Clasificación:
5.0

Cannot express my gratitude enough for the helpfulness of Steve! I had my ducks in a row before arriving to move my mom's things from FL to MI, but things happened and I had to completely reorganize how I was moving it all. Steve went above and beyond to help me secure the truck I ultimately drove home in. I'm rambling, but this U-Haul location is amazing! ¡Gracias!

Marla K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

Good people

ROUEL G. 
Clasificación:
3.0

Clean the equipment, have full of fuel.

charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
3.0

Do not advertise equipment you do not have, I reserved 2 furniture dollys on line and when picking the van up they didn't have them. I had to then spend time to find a place to rent the dollys. The front drivers side tire had low air pressure , luckily Home Depot had the dollys and was able to add air to the tire. The location also closes at 1:00pm every day which is ridicules. Will not use this location again and will warn friends away from it

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSETTE P. 
Clasificación:
5.0

Everyone was super friendly thank you 😊

Edward R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
1.0

Rented 2 vans and neither was there at the time of pickup. I already prepaid weeks before. Very poorly operated company. Did finally get one van and had to drive another hour to a different location to get another. Uhaul wouldn't do anything for their screw up. First van was dirty with French frys all over and the out side dirty. I had to wash it and clean it before returning so they didn't charge me!

Curtis O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark Y. 
Clasificación:
2.0

The truck I ordered wasn't on their lot. They said they attempted to call me but I didn't receive a call. I ordered it for 10:00 with movers coming at 11:00. The truck wasn't so back till 11-11:30. I ended up having to rent a smaller truck at a higher rate.

Edward C. 
Clasificación:
5.0

friendly service, fast check out, fixed the final receipt mistake pretty quick. Thank you. Marina.

Marina S. 
Clasificación:
4.0

RENTERS BEWARE - DO NOT CAP ON THE GAS!!! Although, Jay, the service tech was extremely friendly -, Both my Son & I heard her say that we would be credited for any gas in tank when returned - Which we WERE NOT - Needless to say, Steve got away with an extra $50. worth of gas. DO NOT CAP ON THE GAS!!! - I would recommend to a friend with caution of non gas credit.

Loretta G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill D. 
Clasificación:
3.0

suggest that a vehicle walkthrough be implemented as the cab was dirty as well as the back of the truck. the vehicle has less than a quarter tank, and brought it back at the same but the miles left on the odometer said 39 miles. when i dropped off the truck i was told an receipt would be sent, which is was.. an additional 115.00 was added in addition to the 45.00 already charged . in any event, i wont be going back here. i'm surprised that a walkthrough didn't occur, but i assumed because the building this office was in, was empty like it was a new customer.

Stephen F. 
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