Customer Reviews for J&R Sheds & Equipment
(Distribuidor de U-Haul del vecindario)

147 comentarios

3021 Churchville Rd   Churchville, MD 21028

(410) 734-2442

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 3 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(410) 734-2442

3021 Churchville Rd
Churchville, MD 21028

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 3 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great people. Quick and easy to pick up

Jim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo Ann A. 
Clasificación:
5.0

I has some issues come up the morning I had set for the pick up the trailer. I called about 15 minutes AFTER the time I was supposed to have been there to say I was going to be delayed and the staff was friendly and understanding and said they would keep the trailer under my name and just move the start of the rental period to when ai would get there. Things happen to everybody (including businesses too) and it's nice to see a business that recognizes that fact and “goes with the flow” and helps to work to fix the problem. I will certainly be using these guys again in the future.

Jerry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven B. 
Clasificación:
5.0

Nice job, very friendly service!

Frank B. 
Clasificación:
5.0

Everything was great.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo Ann A. 
Clasificación:
5.0

El cliente no dejó un comentario.

carmelo V. 
Clasificación:
4.0

Lay a board on the ground to stop the jack stand from sinking into the ground. I believe that would make the process a little easier. Thx.

DAVID H. 
Clasificación:
3.0

It's a muddy lot to drop off in.

ROGER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

Customer service was outstanding, the lady inside at the desk was amazing

BRIAN B. 
Clasificación:
5.0

Very Friendly and professional, Highly recommended!!!

RANDOLPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK L. 
Clasificación:
5.0

Me Hutchins was above and beyond helpful and would definitely use them again.

Heather S. 
Clasificación:
5.0

Great experience once again.

JAMES H. 
Clasificación:
5.0

The customer service was above and beyond-- warm and assuring. Thanks so much!

JIRAE F. 
Clasificación:
5.0

Staff is amazing. Pleasure to talk to and super helpful. Have used this location three times in three weeks and gets better every time. Trucks have some miles on them but work great and haven't had a problem at all.

MATTHEW M. 
Clasificación:
4.0

No cash to refund my cash deposjt

Leonard M. 
Clasificación:
5.0

Nothing…. The lady that help me was awesome and very helpful

FRANK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron C. 
Clasificación:
3.0

There was no one available when my wife returned the trailer.

James S. 
Clasificación:
5.0

They were fantastic and very helpful. I don't have any reservations in referring them business.

KEVIN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia T. 
Clasificación:
5.0

Very helpful and very pleasant to deal with!

MARK D. 
Clasificación:
3.0

Don't believe the charges are accurate Overcharged rate . Will never use them again

Harold A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DeMaris H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABRINA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISPATRICK T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pearce E. 
Clasificación:
4.0

Once again your software sucks. I booked to return at a different location only to get a last minute email changing the drop off location. This location was closed on Sunday and I had no one to assist me uncoupling the trailer. I specifically chose a location I knew would be open.

ROBERT E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Khadija M. 
Clasificación:
4.0

No problem easy peasy

CHRISTOPHER S. 
Clasificación:
4.0

Lots of room for parking the returning vehicle

Brian F. 
Clasificación:
5.0

The gentleman that helped me install the auto transport was amazing. I showed up 15mins before they closed and still helped me like if i was the only person there. It was an overall great experience

VALERIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP B. 
Clasificación:
5.0

From pick up to drop off the customer service was awesome! Being reached out to by text as too where to drop off the trailer was so helpful!

CRAIG K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan K. 
Clasificación:
5.0

Great customer service! Very accommodating.

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly M. 
Clasificación:
5.0

Improve fuel economy of vehicles. Outside of vehicle had lots of dead bugs. Overall, an excellent experience; exceeded my expectations.

Greggory M. 
Clasificación:
4.0

We were stuck on the side of the road with animals and kids for over 3 hours the 1st day and then stuck with a flat tire for over an hour the second day. Awful experience!

SCOTT B. 
Clasificación:
4.0

Nice people 2nd time I rented from them will rent again thank you

GREGORY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

While the two guys at this location were great, the location was clean, and following Covid protocols, it was 72 miles from where I wanted to pick up the trailer. I reserved a trailer 2 weeks before I needed it. I called the week before to find out if the location was close to DC and was told it's too early to confirm a location. I then called the day before pickup as I hadn't heard anything and was told to call the DC scheduling number. I called that and tried to confirm and the woman said “someone will reach out”. It wasn't until 3:30pm the DAY BEFORE PICKUP, when I was TEXTED a message saying sorry, but we don't have your trailer until five days later. Call us to reschedule. A TEXT MESSAGE! I cannot believe that's how this was handled. When I did call, the closest location was 72 miles from DC. I had no other option as I was moving that day. I find that completely unacceptable. Again, this location and the staff were lovely, they really helped set us up for safety. Just cannot believe this was how things ended up. I will definitely rethink using UHaul again.

TENNILLE G. 
Clasificación:
5.0

They were tremendously helpful, professional, and very friendly.

Jessica S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Patrick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed E. 
Clasificación:
5.0

Guys are great to deal with...

james H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances P. 
Clasificación:
5.0

the BEST customer service!!!! So grateful for the help and understanding! Totally would use again.

Ava K. 
Clasificación:
5.0

The personnel at this facility were helpful and courteous

LARRY L. 
Clasificación:
5.0

Awesome customer service,

CHRISTOPHER S. 
Clasificación:
5.0

Location, staff, and equipment were great. U-Haul rates are absurd. It was my only option in the area. Twice as much as Ryder.

JAMES T. 
Clasificación:
5.0

Awesome place. I call it a hidden gem. Employees was extremely polite and helpful. Hopefully, I don't have to move again, but if I do I would definitely be coming back for a truck.

Katray W. 
Clasificación:
5.0

Cliff and Erin were excellent to deal with. They made the rental process smooth and easy. I would highly recommend this location to anyone wishing to rent a truck without the usual stress.

BRUCE B. 
Clasificación:
5.0

It's the only location in this area that ever comes through for me when needed. Always excellent service and they're always super helpful no matter what. These guys are literally the best in town.

BRIDGET A. 
Clasificación:
5.0

Servicio al cliente de excelencia. Great people to do business with. Thank you for a great experience.

WALTER S. 
Clasificación:
5.0

Nothing that I can think of. Everything went extremely smoothly.

william S. 
Clasificación:
5.0

Very fr

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine N. 
Clasificación:
4.0

Dropped off when closed. No issues.

Jennifer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINTON C. 
Clasificación:
5.0

One of the rims were completely rusted need to replace it!

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN B. 
Clasificación:
5.0

Everything went great, no problems

DARRYL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

james H. 
Clasificación:
5.0

Staff are very friendly and very efficient with getting the paperwork ready. I will definitely use their services again when needed and recommend them to friends.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brendan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

They took the time to mame sure I understood how to properly secure the vehicle on the dolly, chains, and hook up. EXCELLENT attention to detail so much so rhat when I argived at the drop off facility, I was able to explain how to disengage the new style trailer.

Nicholas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chante H. 
Clasificación:
5.0

Absolutely No issues with the rental equipment or agent. He was very friendly and helpful. Problem I had was with the uhaul online reservation. The estimated cost was not accurate and even though I had less miles and earlier drop off it ended up costing more than expected. Next time I will plan about $100 more than estimated

Sue P. 
Clasificación:
5.0

Once again the folks at J&R helped me out of a jam. Absolutely love this place.

james H. 
Clasificación:
5.0

The whole process from start to finish was excellent. The return was extremely easy and convenient. Thank you U-Haul for making the stress of moving manageable.

Dan M. 
Clasificación:
5.0

Erin was great.

teresa B. 
Clasificación:
5.0

Super friendly and helpful staff!

Tracy R. 
Clasificación:
5.0

Provide the equipment requested. I asked for a dolly and did not get it but was charged for it.

Michael W. 
No se han enviado comentarios para esta ubicación.

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