Customer Reviews for J&M Auto Body
(U-Haul Neighborhood Dealer)

21 reviews

620 Carter St   Daly City, CA 94014
(Cow Palace Arena & Event Center)

Office Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 4:30 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

620 Carter St
Daly City, CA 94014
(Cow Palace Arena & Event Center)

Services at this Location:

Office Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 4:30 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

BAYTA M. 
Rating:
2.0

Check the right side/view mirror.

Carlton O. 
Rating:
5.0

Customer did not leave a comment.

Alejandro L. 
Rating:
1.0

The woman at the desk at J&M was rude and had a lot of attitude when we explained that we did not know that we had to do a self-return at the facility. It was as if she expected us to already know how the process worked when no one had explained it to us.

Olivia B. 
Rating:
3.0

This location didn't bother checking to make sure I had all the equipment I ordered for my truck. I had to ask for the hand truck, and the moving blankets were never in the truck (as I'd ordered).

Yodit M. 
Rating:
2.0

I had rented furniture pads and utility dolly and it was never provided which was not helpful and also payed for it as well

Crystal O. 
Rating:
2.0

More parking or what parking is allowed

Weston T. 
Rating:
5.0

Customer did not leave a comment.

song sheng H. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
3.0

Customer did not leave a comment.

Douglas G. 
Rating:
5.0

Simple and easy pick up.

Sean H. 
Rating:
3.0

The checkout process online was horrible. I was prompted to take photos of the vehicle and submit them, but the site was buggy and I wasn't able to. If the location wasn't open I wouldn't have been able to properly turn in my U-Haul. Please fix the website!

Lynne O. 
Rating:
2.0

There was no one around to help. Truck was empty with gas and I was not allowed to submit photos. Truck also had gas leak that we discovered when putting in more gas. I have not been contacted about being reimbursed for the gas or the inconvenience.

Dorothy C. 
Rating:
3.0

Don't bother asking to upload DL when you book if you have to do it again when you get there - what is the point of that?

Thomas P. 
Rating:
3.0

The smart phone rental is complicated. I also had to go inside the business to get the key which defeats the purpose of no contact rental.

John S. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
5.0

Keep up the good work

Annie S. 
Rating:
5.0

A+ everything. Thank you!

Will P. 
Rating:
5.0

Customer did not leave a comment.

RICARDO C. 
Rating:
1.0

There was not even a spot where we could return the trick. We had to leave it in front of the garage door but that was scarying. The location is very dirty and absolutely no information is given on how to proceed.

Ludovic A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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