El cliente no dejó un comentario.Roger H.
Customer Reviews for J&L Auto Sales
(Distribuidor de U-Haul del vecindario)
Tyler, TX 75703
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JOHNA V.
The person who helped me was great.THOMAS W.
Nothing. Was greatNICHOLAS H.
El cliente no dejó un comentario.TIMOTHY M.
El cliente no dejó un comentario.Jerry N.
El cliente no dejó un comentario.Perry H.
My Contract said I hade to arrive to drop off the Trailer at 8AM. I called to see if that was flexible and was told "No". So I arrived at 8AM and they did not arrive to unlock the door and receive the trailer from me until 9AM.mark G.
El cliente no dejó un comentario.IRIS D.
El cliente no dejó un comentario.FRANK S.
Excellent service. We will definitely use again.CHARLES R.
El cliente no dejó un comentario.Joel T.
The lady that helped us was very knowledgeable and made the rental process very easy. I would like to thank her.SALVADOR Z.
El cliente no dejó un comentario.MICHAEL N.
El cliente no dejó un comentario.Chad F.
We did not receive a text from uhaul that our drop off location changed! I arrived at original drop off which location which was 1 mile from moving destination. I received this message that had the wrong address. They put an extra 0 in the address. When we drive to that location it was not the drop off point. I called for drop off location and was given the correct address. Miscommunication on their behalf costed us more mileage! I disputed the additional charges. It also wasted over an hour of our time during 5 pm traffic! (Would not let me attach screenshot of message from drop off location). I should not be charged additional fees when it was their error & uhaul did not notify me either!Diana B.
Everything was clean & easy to use staff was friendly helpful & knowledgeable would use again & recommend to othersTIMOTHY G.
El cliente no dejó un comentario.KERRYANDREW M.
El cliente no dejó un comentario.Collin G.
El cliente no dejó un comentario.william C.
El cliente no dejó un comentario.James G.
I showed up early to pick up a trailer, but the lady working the front desk said the person who hooks up the trailers was running late. I told her I would come back in about 45 minutes, which I did. The person who hooks up the trailers was still not there. The employee at the desk helped me hook up the trailer, but the back tire was completely flat. Also the brake light cable was missing, but was pulled off another trailer. The compressor used to inflate tires was not working, so I was told to drive it to the nearest gas station and air it up. I had to stop multiple times during that day to air this tire up. The final stretch of driving I did that evening the tire shredded. I put a spare boat tire on it to get it back to the dealership, and removed my good tire. I wasn't charged for the tire, but this slowed down my day quite a bit. Very frustrating day.MATTHEW G.
Very quick and helpful.Martin H.
El cliente no dejó un comentario.JOHN W.
El cliente no dejó un comentario.PHILLIP L.
Thank you all for everything. It gave us a much smoother transition from one house to another. All the people was nice,knowledgeable and professional. We will use this location again, as well as recommend them to our friends and family.SHANECE S.
El cliente no dejó un comentario.Bryan M.
El cliente no dejó un comentario.KENNETH C.
I went in the day before to make arrangements so that the day I needed the truck would be so much easier... only to arrive for Saturday pickup and it was as if we had to start over... also the OG email confirmation said to return the truck on Sunday... only to receive a text that the truck was due back the same day as pickup.... REALLY!!! That issue was correct with a phone call but still it was a roller coaster of an experience to say the leastJOHN S.
El cliente no dejó un comentario.CHARLES F.
human interactionScott W.
The movers never showed upANGELA V.
El cliente no dejó un comentario.DOUGLAS A.
El cliente no dejó un comentario.MONTY I.
El cliente no dejó un comentario.CARLETON L.
El cliente no dejó un comentario.JONATHAN W.
Good experienceKARL L.
I have dropped off before to this location. Excellent service.PERRY B.
El cliente no dejó un comentario.ROBERT R.
El cliente no dejó un comentario.STUART M.
Great service and equipment.Kamran E.
The staff was very friendly and professional. Helped me with my issues.boyd P.
El cliente no dejó un comentario.shaun L.
El cliente no dejó un comentario.shaun L.
El cliente no dejó un comentario.JANET O.
El cliente no dejó un comentario.TERESA S.
Need a call back form customer serviceAustin G.
El cliente no dejó un comentario.THOMAS D.
El cliente no dejó un comentario.FLOYD C.
El cliente no dejó un comentario.MEGAN C.
El cliente no dejó un comentario.Uvandria L.
El cliente no dejó un comentario.Steven C.
El cliente no dejó un comentario.Ken C.
El cliente no dejó un comentario.O F.
El cliente no dejó un comentario.Cameron D.
Due to rain had to postpone twice. Very accommodating.William R.
The original drop off location was rustys inspection express in tyler tx. The guy there was terrible and he refused to take the trailer. Yal need to drop him. He has terrible reviews on Google aswell.Cameron D.
Not a first choicewilliam M.
Wait to make sure you have made positive contact with the rep to turn in your rental. They can't be everywhere at once and won't notice the magical appearance of a unit return. :)DANIEL B.
El cliente no dejó un comentario.ROBERT M.
In and out in good timeJoseph P.
El cliente no dejó un comentario.Eloy G.
El cliente no dejó un comentario.Nabeel A.
El cliente no dejó un comentario.Rolando M.
El cliente no dejó un comentario.Joshua B.
I returned the truck early but after hours. The kiosk asked for the key anda copy of the contract to be placed in slots. I was only given one copy so I just placed key. Stopped by next day and they said truck checked in without contract copy.William R.
Personnel was very kind and accommodating.Charlotte H.
El cliente no dejó un comentario.DAVID S.
Wrong rims ( round holes) on two rear wheels of trailer. Blowout 400 miles into trip. Fortunately in Wichita Falls when it happened and was able to get tire replaced and wheels changed out at local U-HAUL off Hwy 80 in 45 min.ROGER M.
You were excellent everyone was friendly thank you all for your service keep up the good worktony M.
Friendly and helpful.Tracy B.
El cliente no dejó un comentario.RENWICK J.
No real Improvement needed. The parking area was very nice asphalt clean open . Attended came out to the vehicle without us having to go into the office.WILLIAM H.
El cliente no dejó un comentario.DARIUS S.
The owners were extremely helpful and nice. The other employees we're very nice and helpful as well.Crystal K.
El cliente no dejó un comentario.JuleeAnn D.
El cliente no dejó un comentario.Michael N.
El cliente no dejó un comentario.travis P.
Everything was perfect, especially when using the Uhaul app. My trailer was ready, check in and check out were a breeze. It couldn't have been easier!Raul T.
El cliente no dejó un comentario.Robert A.
El cliente no dejó un comentario.Fred F.
El cliente no dejó un comentario.Jessica T.
El cliente no dejó un comentario.Paul P.