Comentarios del cliente para J&J Sales & Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de J&J Sales & Rentals

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Jamie S. en

Grado:

El cliente no dejó un comentario.

Dennis L. en

Grado:

El cliente no dejó un comentario.

Madison W. en

Grado:

El cliente no dejó un comentario.

Steve S. en

Grado:

Quick and easy return.

ANTHONY D. en

Grado:

Improve facilities. Current office building is not maintained.

Thomas C. en

Grado:

El cliente no dejó un comentario.

Deinance L. en

Grado:

El cliente no dejó un comentario.

GERALD H. en

Grado:

My receipts were all messed up and the guys took extra care to fix the problems so I could file a claim for my military move. Went way beyond and above what they had to do to help us out. Would recommend to anyone I know. Great People

Eric N. en

Grado:

El cliente no dejó un comentario.

ShyAsia M. en

Grado:

El cliente no dejó un comentario.

GUILHERME R. en

Grado:

Representatives were friendly and welcoming, making the return process easy and stress-free.

Blake D. en

Grado:

El cliente no dejó un comentario.

david C. en

Grado:

El cliente no dejó un comentario.

Kerry A. en

Grado:

Was overall good experience. No complaints here..

William K. en

Grado:

I cannot think of anything. Everything went smooth JJ was ready for me, contract ready and it was easy to sign out and in again.

JANNIE B. en

Grado:

El cliente no dejó un comentario.

Brady L. en

Grado:

El cliente no dejó un comentario.

Jerry B. en

Grado:

John at J & J Sales was great to help me with my rental needs and got me exactly what I wanted and needed. Corporate Uhaul tried to change my pickup location the day before the rental to another site approx. 20 miles further from where I lived. I talked to Nicole, Mgr. in corporate about my dissatisfaction and she was a complete jerk with no concern about my inconvenience. Afterwards, I call John and he got all that changed. I would rate corporate Uhaul a one star on this experience but John is a 5 star all the way plus he recommended mover help to me (Keith & Terry) and they were also great. Thanks John, Keith & Terry for a job well done!!!!

Gerardo A. en

Grado:

El cliente no dejó un comentario.

RYAN H. en

Grado:

El cliente no dejó un comentario.

Robert J. en

Grado:

These guys are great, valued UHaul dealers!

Alexander G. en

Grado:

I did the online check in and even uploaded my license. However, I ended up waiting and redoing the entire process again. Then I was given the oldest looking trailer even though there were several newer ones in sight and I was traveling a very long distance.

pat b. en

Grado:

N/A

MICHAEL C. en

Grado:

El cliente no dejó un comentario.

Skylar M. en

Grado:

El cliente no dejó un comentario.

Rachel C. en

Grado:

El cliente no dejó un comentario.

MICHAEL S. en

Grado:

Great customer service

Jeffrey K. en

Grado:

El cliente no dejó un comentario.

JON D. en

Grado:

El cliente no dejó un comentario.

Christian L. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

Really great location! Huge lot! Lots of room to park and maneuver! Easy peasy!

SHAWN J. en

Grado:

Mr Jan and his team are outstanding

Gilberto G. en

Grado:

El cliente no dejó un comentario.

Chris c. en

Grado:

El cliente no dejó un comentario.

george d. en

Grado:

El cliente no dejó un comentario.

Fred C. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

When I checked online, the rate was quoted as per day. However I was required to pay the 4 day rate even though I only needed it for 2 days. The agent was less than concerned about helping me with this issue

ERIC W. en

Grado:

El cliente no dejó un comentario.

Donald G. en

Grado:

El cliente no dejó un comentario.

Terrance L. en

Grado:

Great service! Always willing to assist

Dale S. en

Grado:

Friendly staff, fast service.

Spence W. en

Grado:

Nothing at this place excellent customer service as always

Glen T. en

Grado:

El cliente no dejó un comentario.

SHAWN J. en

Grado:

Jan is a good man and takes care of Soldiers and veterans. True customer service with a cup of HOOAH.

malcolm c. en

Grado:

The location was convenient, yet not permanent. It is in transition, but caused no problems.

Tracie L. en

Grado:

Get new mamagement in there that will actually update their files. I wasnt treated with respect or anything. I got told that i pretty much stole their trailor when they were both returned.

William W. en

Grado:

Location was easy to access, had plenty of turn around space and the staff was knowledgeable and friendly.

Kenneth N. en

Grado:

J&J Rental was a very nice company to work with for my rental. They allowed an extra day rental when I saw I could not complete my move. They were great to work with.

William J. en

Grado:

Great friendly service

Andrew V. en

Grado:

El cliente no dejó un comentario.

Robin W. en

Grado:

El cliente no dejó un comentario.

William C. en

Grado:

He charged us $15.00 on gas after I put the tank back where it was when I rented it saying that I did not put in enough gas which I disagree with.

PHIL M. en

Grado:

El cliente no dejó un comentario.

Kimberly G. en

Grado:

El cliente no dejó un comentario.

STEPHEN M. en

Grado:

El cliente no dejó un comentario.

ALONZETTA L. en

Grado:

El cliente no dejó un comentario.

STEVE M. en

Grado:

Quick in & out. Has quite a few dollies & car haulers in stock.

luis f. en

Grado:

the location from getting the van and returning it to the original location had used up more miles than our actual usage

Joni B. en

Grado:

El cliente no dejó un comentario.

Anthony K. en

Grado:

El cliente no dejó un comentario.

RODNEY G. en

Grado:

Learn how to run a professional business. I called a location in Dothan (apparently spoke with “offsite” switchboard) & was told I had a truck available. Arrived at location (wife dropped me off) & was told first, “your reservation is at 1:45 pm (currently 10:30 am) & I had no text, no email, no phone call. At this point, no vehicle to rent, no ride home. Ladies at this location were nice but said these screw ups (making reservations with NO availability had taken place gor 2 days. 8 locations in Dothan, AL, no covered trucks. The ladies called dispatch, sounded as if my issue was an inconvenience to the person on the phone, per er attitude & tone of voice (speaker phone). Finally, as my wife returned to pick me up, a rental was found 30 miles away. My $19.95 local truck ended up costing me $81.00, as 60-miles was paid to pick-up & return truck to Enterprise. As a company executive, your service and operation on this day was unprofessional & terrible customer service. 0 stars for the person taking the reservation and poor communication. The ladies on-site dealing with the aftermath were nice. Horrible experience to say the least.

Mark T. en

Grado:

El cliente no dejó un comentario.

RICHMOND L. en

Grado:

El cliente no dejó un comentario.

Andrea M. en

Grado:

I would recommend this location over and over. I interacted with both gentlemen and they were unbelievably fantastic. I had an incredible experience. They were understanding of my situation and offered me a couple extra days. Their equipment was great, and they even helped with hooking up the auto tow and making sure my car was safe and secure. This location was absolutely fantastic!

Billy L. en

Grado:

Very Professional.

Amy D. en

Grado:

Nothing. I always rent from J&J because they’re the best in town.

Anagene L. en

Grado:

El cliente no dejó un comentario.

Wayne C. en

Grado:

Improvement is in progress. Has a lot to do. Personnel were very friendly and helpful. There was only one person handling all contracts, but went a lot quicker than I expected

TERRY E. en

Grado:

El cliente no dejó un comentario.

Terry L. en

Grado:

Best place ever. Friendly and you can tell they care about the customer.

luke m. en

Grado:

In Crestview, Florida the representative didn’t offer an electrical cord to hook to the truck for working the trailer tail lights. In Enterprise, Alabama the representative did offer an electrical cord hook up for the trailer lights and even helped with checking that they worked. Other than that issue in Crestview my experience was positive.

ryan t. en

Grado:

The location and staff were both very accommodating and helpful to return the equipment

Jody L. en

Grado:

Staff was friendly and professional.

Michael B. en

Grado:

Secondary location after first location didn’t have a representative available at my scheduled pickup time. Could not figure out how to activate the reservation. Pre-paid online and did Express Check-In to save time. Ended up wasting more time because the computer system didn’t work. Couldn’t figure out how to handle a pre-paid reservation. Auto trailer ramp on right side kept falling out. Ended up damaging my vehicle as I tried to load it following all applicable U-Haul instructions. The ramp came out and my vehicle fell. Absolutely terrible experience with U-Haul.

Angel N. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

El cliente no dejó un comentario.

Timothy W. en

Grado:

El cliente no dejó un comentario.

Melissa P. en

Grado:

The gentlemen working have always been friendly and wonderful. They make the process so easy. I have used them before and find myself going back if I need a uhaul

Kevin S. en

Grado:

El cliente no dejó un comentario.

Dmytro M. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

El cliente no dejó un comentario.

ESPIRIDION M. en

Grado:

El cliente no dejó un comentario.

Andrew S. en

Grado:

El cliente no dejó un comentario.

abdel m. en

Grado:

El cliente no dejó un comentario.

TYLER M. en

Grado:

El cliente no dejó un comentario.

CALVIN G. en

Grado:

El cliente no dejó un comentario.

Billy W. en

Grado:

El cliente no dejó un comentario.

Lexi F. en

Grado:

El cliente no dejó un comentario.

Crystal F. en

Grado:

John is awesome and deserves a raise,and Mrs.Barbara in customer service was the only person at your customer service center that understood my situation and got the job done. She is a true Angel and should have wings.

Burton W. en

Grado:

El cliente no dejó un comentario.

Anastascia W. en

Grado:

El cliente no dejó un comentario.

mark m. en

Grado:

Maintain better records and options for cash customers.

Bryan L. en

Grado:

Very nice and pulled the truck up for me.

Shaniqua W. en

Grado:

El cliente no dejó un comentario.

Mary L. en

Grado:

This was not my original drop off point. But the Millers Customs Cycles in Ozark, no one was there. I needed help unhitching the trailer. So i had to drive 20 min away to J and J and they were helpful

Bruce T. en

Grado:

I needed a truck for a local rental and return today. J & J was open, had what I needed, and completely satisfied my needs on a Sunday afternoon. Would definitely recommend and use again. Thank you

Ralph H. en

Grado:

No improvements, excellent service. I would recommended this location to anyone.

Tony B. en

Grado:

Great service and friendly....

Amy D. en

Grado:

I always rent from J&J because of the customer service and well maintained trucks. They always have what I need.

JENNIFER C. en

Grado:

El cliente no dejó un comentario.