El cliente no dejó un comentario.JACQUELINE P.
Customer Reviews for J&J Repair
(Distribuidor de U-Haul del vecindario)
Laurel, MT 59044
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Showed up and no one was there. Called the number several times with no answer. Finally, I called Uhaul and they got in touch with the regional manager who was able to contact them. After 35 min someone finally showed up. Horrible customer service and horrible experience.Schafer P.
I reserved the trailer to pickup at 8am. I arrived a few minutes after 8am. I went to the business door and it said hrs were 9am-5pm. Door was locked and no one there for me to pick up the trailer. Also the website hours on Saturdays says 8am open. Either fix the website and actual open time, or notify the customer before they arrive and have to waste an hour waiting.RICHARD W.
Joe was super helpful - they arrived early and stayed late, helped hook up the trailer, and lent me a hitch when mine didn't work for the trailer I was renting. Call and ask for Joe - they're great and were really kind and helpful.Amanda S.
On arrival at the location, it was not staffed. A member of the ranch where this uHaul is located knew the phone number for a staff member and was able to call for them to attend, but I had to wait around 15 minutes. The trailer wiring harness did not work and had to be replaced before I left the location. Tires were in poor condition but no other trailers were available. A few hours after pickup, the trailer developed a flat tire and I then had to wait an hour for a tow truck to come replace it. Overall, the worst uHaul experience I have had to date.Zachary N.
This Uhaul is co-located with another business. A second employee stopped what he was doing and assisted in getting me all hooked up and checked out. Same employees helped unhook the trailer when I returned it. They were very attentive as to how my experience was, wanting to know if I experienced any issues with the equipment. I have rented in the past, not from them, and my experience has been drop off the equipment and have a nice day.Eugene F.
El cliente no dejó un comentario.Andrew W.
El cliente no dejó un comentario.YVETTE META P.
Be more helpful and friendly.Steven C.