Comentarios del cliente para J&J Pac N Ship

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de J&J Pac N Ship

Grado total:

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dennis Z. en

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El cliente no dejó un comentario.

Yvonne J. en

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El cliente no dejó un comentario.

Adan F. en

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Service was outstanding.

Julie B. en

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El cliente no dejó un comentario.

Tabitha C. en

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By not giving someone a vehicle with a broken axel resulting in a blown tire.

brian G. en

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El cliente no dejó un comentario.

Vicky K. en

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El cliente no dejó un comentario.

Eddie G. en

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El cliente no dejó un comentario.

Stephen G. en

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El cliente no dejó un comentario.

Andrew M. en

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El cliente no dejó un comentario.

Ross L. en

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El cliente no dejó un comentario.

Kenneth K. en

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El cliente no dejó un comentario.

Tyler L. en

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Employee was horrible, very unfriendly and seem very annoyed to do U-Haul vs selling game cards

Brian T. en

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Very easy and efficient. Staff was polite, helpful and very friendly.

Antonio S. en

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Everything ok

Jarl P. en

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Everything ran smoothly.

James B. en

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Truck was beat up and gang signs painted all over the sides, engine light was also on

Shawn R. en

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Great staff

ethan C. en

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El cliente no dejó un comentario.

Dave Y. en

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El cliente no dejó un comentario.

Joan G. en

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Julie was awesome!

Christian B. en

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El cliente no dejó un comentario.

Marc L. en

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El cliente no dejó un comentario.

Cheryl C. en

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Nothing! I was helped right away. The couple that own the store are really nice, helpful and I plan on utilizing this location for future needs.

Steven A. en

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There is nothing that needs improvement, everything was great

RON A. en

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El cliente no dejó un comentario.

John B. en

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Rental was good for 4 hours — everything moved well and we had it back in an hour. A life saver!

Kevin C. en

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Great experience and friendly staff

Craig V. en

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The lady that waited on me is very knowledgeable and very kind. I will use this facility again. Best regards Craig

Christopher A. en

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Very helpful and friendly

DAREN M. en

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El cliente no dejó un comentario.

Claudio R. en

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El cliente no dejó un comentario.

casey M. en

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Just continue to be as wonderful as you already are.

Kenneth K. en

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El cliente no dejó un comentario.

Jamie E. en

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El cliente no dejó un comentario.

Donald A. en

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They not enough inspector on every equipment and never put any spare on trailer need improve for other customer instead to call help assistance and not waste my time on my schedule

clifford W. en

Grado:

I was told that I had 3 days but when I returned the truck on the 3rd day my paperwork said 2 days. The person Rick at my drop off gave me a number to call someone named Eddie. I called and got voicemail and left a message and never got a call back. So basically uhaul stole $40 from me with that bullshit. I will be making a review on Google if I don't get my money back. It's rude to not return a call.

Raymond P. en

Grado:

See above

Joseph L. en

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El cliente no dejó un comentario.

JAMES K. en

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The truck window was heavily obscured with bugs. You should clean it - I had to. In completing the contract, Jason just mumbled on without taking a breath. Couldn't understand a thing he said.

Duane D. en

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Very knowledgeable and efficient. Good customer service.

Victoria L. en

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El cliente no dejó un comentario.

Paul L. en

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El cliente no dejó un comentario.

Victoria A. en

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El cliente no dejó un comentario.

Tracie D. en

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Over charged my card! Smfh was supposed to be 50$ and charged me 127$

Robert H. en

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Kind of expensive

Paul L. en

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El cliente no dejó un comentario.

Danielle S. en

Grado:

The online system was awful! It gave no warning on the extent of steps you had to take to pick up or drop off the vehicle. And the $20 convenience fee to drop off without the photos is complete BS. Have never had an issue interacting with uhaul employees, but saying the online system needs improvement is an understatement.

Brian S. en

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El cliente no dejó un comentario.

gabriel C. en

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El cliente no dejó un comentario.

John B. en

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El cliente no dejó un comentario.

Erik M. en

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We had a little problem getting the lock box to open but we weren’t twisting the bottom. Otherwise very convenient.

Shaun M. en

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Great job - met my expectations. Professional and competent service! Thanks!

Marcel H. en

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El cliente no dejó un comentario.

Margaret W. en

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El cliente no dejó un comentario.

LATRISHA RYNIKA D. en

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El cliente no dejó un comentario.

Charlene S. en

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El cliente no dejó un comentario.

luis V. en

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El cliente no dejó un comentario.

Adam S. en

Grado:

I was told that the my uhaul reservation needed to be back before 5pm, I reserved the uhaul for 24 hrs . When I asked why I had to return it by 5 When I booked it for 24 hrs ,I was told that uhaul company may have changed my reservation due to high volume in reservations . Also I put fuel in the vehicle to top it off from what level I had pick it up as, ended up putting more gas in than what was needed . I asked if there is a way to be refunded bc the fuel was over what I had originally picked up the truck as and I was told no that it’s my problem . I’m all not a good experience and I would not recommend or will I use the service again.

Eloise G. en

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El cliente no dejó un comentario.

Gilberto C. en

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very nice people.

HOWARD S. en

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El cliente no dejó un comentario.

Rickey P. en

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Vehicle was dirty inside and out did not look to be prepared to be rented but, it got me there.

Kaylie N. en

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Jacob was very rude throughout the entire process. Horrible customer service.

Robin H. en

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El cliente no dejó un comentario.

Timothy F. en

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El cliente no dejó un comentario.

Orr O. en

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El cliente no dejó un comentario.

Octavia G. en

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El cliente no dejó un comentario.

Jesse S. en

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El cliente no dejó un comentario.

Martin J. en

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El cliente no dejó un comentario.

Virgil J. en

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El cliente no dejó un comentario.

lucy V. en

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El cliente no dejó un comentario.

Terry B. en

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El cliente no dejó un comentario.

Joseph C. en

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Outstanding experience, great location and great team! Thanks for a great experience!!

Andrew P. en

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Found out later that needed to use rocks from other side of parking lot to put under wheels to keep trailer from rolling after unhitching.

Marvin K. en

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El cliente no dejó un comentario.

James J. en

Grado:

The process was easy and the u-haul reps were friendly and knowledgeable. I have no improvements to suggest.

Jacob L. en

Grado:

Get a new location. Hard to find from the main road. No place for equipment parking. I got yelled and cursed at by a neighboring business for parking in the wrong spot. The fantasy toy and game shop was not inviting to U-Haul customers. Just overall a terrible place for a uhaul.

franklin B. en

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El cliente no dejó un comentario.

Richard K. en

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El cliente no dejó un comentario.

Michael B. en

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Although, not a dedicated store, the staff is excellent.

Leonard S. en

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keep up the imformative way of dealing with the customer.

Matthew L. en

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Easy registration and no issues. Turned in trailer using the app. Too easy.

jeremy G. en

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Top notch service! I refer everyone I can to go to J&J's!

Malaunia B. en

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El cliente no dejó un comentario.

MARK W. en

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everything went perfectly and smoothly. Julia even adjusted the mileage charges down on our final receipt as they were under the estimated miles.

stephen B. en

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Employees where extremely friendly.

Scott T. en

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El cliente no dejó un comentario.

TIFFANY M. en

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El cliente no dejó un comentario.

Jon H. en

Grado:

Outstanding service.

Christopher M. en

Grado:

U-haul changed our reservation and never notified us until we were on our way to the original location...which ended up being almost 15 more miles from our home. Also, they would only give us an additional 25 more miles even though we had to go over 15 miles from the new location back to our house and we wasted almost two hours.

Chelsea W. en

Grado:

The store said they were to busy to help load the car on the transport. They told me to watch a YouTube video. We did not walk around the truck or trailer to inspect it, instead the rental place took pictures and walked off. The gas tank was only half way filled.

Deborah B. en

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El cliente no dejó un comentario.

Nancy S. en

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El cliente no dejó un comentario.

Jasmin D. en

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El cliente no dejó un comentario.

rhonda V. en

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Fantastic experience!!!

Crystal K. en

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El cliente no dejó un comentario.

Crystal K. en

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El cliente no dejó un comentario.

tracy G. en

Grado:

The gentleman who greeted us was polite and handled the return in an expedient manner.

Rudy R. en

Grado:

It showed one pick up location in the confirmation email but in the actual reservation showed somewhere else. It made me waste time and it was confusing.