Everything was perfect. No complaintsKIRK P.
Customer Reviews for J&J Mini Storage LLC
(Distribuidor de U-Haul del vecindario)
Puyallup, WA 98372
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Over the years I have worked with and for U-Haul, I know without a doubt that Eric is the go-to dealer when I need to rent equipment. His customer service is top notch and he always makes his customers needs his TOP priority! Even if I have to get it from this location and pay for the extra milage because what I have to do is not in his area. Thank You Eric!Deann N.
El cliente no dejó un comentario.MICHELLE A.
El cliente no dejó un comentario.BRYAN H.
Not this location's fault - but the Uhaul rental app process is totally primitive. Very buggy. This location however did overbill me for a fuel charge, even though I returned the vehicle with a full tank, more full than when I picked the vehicle up. The vehicle also had a faulty air pressure sensor on one wheel, making the dash display show â€œlow airâ€ the entire time, even after I filled the tire. This prevented the dash from showing the odometer, enabling me to verify the mileage that the online contract contended the vehicle had. This was my 2nd and last time renting from this location. Each time it's been one challenge or another, for such a simple thing as renting a truck for 1 day. I'm done.Scott W.
App didn't work for checking back in. Tried to load photos and it wouldn't accept them. I had to check back in on the website properJonathan A.
El cliente no dejó un comentario.SAMUEL C.
El cliente no dejó un comentario.THOMAS W.
Excellent customer service.GWENDOLIN B.
easy and painless!STACEY B.
Great experience, and a great guy who runs the show over at J&J Mini storage/U-HAULCARL H.
Excellent professional service!!!ALAN B.
best customer service!!!HEIDI B.
excellent and proffesional serviceALAN B.
El cliente no dejó un comentario.SUSAN M.
El cliente no dejó un comentario.RYAN PATRICK S.
Vehicle had pet hair when picked up and I kept sneezing during my trip. The vehicle didn't have the ability to move the steering wheel so I had to buy a pillow and sit on it for the duration of my trip.Kyra S.
El cliente no dejó un comentario.Glenda S.
Eric was wonderful as always, super helpful. Just an all around nice guybritanny C.
Easy to work with!Tanya R.
Friendly and exceptional customer service. Thanks, Eric.JASON T.
El cliente no dejó un comentario.Sid F.
El cliente no dejó un comentario.DWIGHT DARNELL G.
Eric was a huge help, just all around wonderful. We appreciate all that he did for us today and wouldn't have had a better experience anywhere elseBRITANNY C.
Eric has been very helpful ðŸ‘ROBERT M.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.SIDNEY F.
Did not get the truck reserved . Truck was not sanitized and to do two trips when it should have had a bigger one. Got charged too much. Worst experience I ever. HadLori W.
El cliente no dejó un comentario.PERLA C.
Good customer service!!MARIA M.
Nothing the manager is wonderful best experience I have had renting a truck.KELLY V.
The manager here was awesome. Even though uhual.com messed up the reservation giving us wrong location and size truck, he made it right and was very helpful and knowledgeable! GraciasDEREK MATTHEW P.
El cliente no dejó un comentario.JEFFREY M.
The location was ideal for our new home. Eric was very helpful in the whole process.Lewis M.
Uhaul.com needs improvement. My pickup time was 8am. I got there at 7:45 and was going to check in online. Uhaul.com said I had to wait until the location opened at 9am. Luckily, someone was there and was kind enough to get me into a truck on time. I was very disappointed with Uhaul.com, but impressed with the people at J&J Moving and Storage.JENNIFER H.
Fantastic customer service, showed me all the ins and outs of the rental.Harold B.
The guy I spoke to was very insightful and helpful. Great job!JOEL H.
El cliente no dejó un comentario.JOSEPH A.
Could not have been a better experience. Professional, accommodating, knowledgeable and friendly.JAMES S.
It took an hour to check the truck out because there was no internet. I was told multiple times that this happened because the owners didn't pay the bill. I drove the truck ten miles and it costs almost $15 to fill up the gas. I guess I should have paid closer attention but them when they said the tank was full. I was charged for a appliance hand truck that was not in the truck and I obviously didn't use. I will look for other options than U-Haul next time and definitely never rent from this location.ANDREW J.
El cliente no dejó un comentario.BRION H.
Eric was awesome. Very professional and nice.JEREMY ANDREW C.
El cliente no dejó un comentario.DENNIS N.
Extremely nice people. Very helpful.BRANDY S.
El cliente no dejó un comentario.MARGARET D.
Thank you Eric for taking such good care of us. The truck worked flawlessly.LESLY G.
Excellent customer service, and vehicle. Eric really knows the area and his business. I'll definitely be retuning as the need arises.SARAH RUTH S.
El cliente no dejó un comentario.Stephanie C.
The staff was so good I will come back to this location next time. Excellent experience ThanksROBERT M.
El cliente no dejó un comentario.Donna R.
Always happy with the service here! Thank YOU!SUSAN M.
El cliente no dejó un comentario.Tom P.
Nope the uhaul supplier I had was great !SARAH ANN T.
Everthing, was good customer serviceLORENZO H.
El cliente no dejó un comentario.ZENIA JOSEFINA M.
Just a drop off. Nobody there to meet me (after hours). Poor signage. I hope I left it in the correct location.JAMES R.
The improvement is not at J&J. I drove to this place because I could find it and they answer the phone. Since I was not moving anywhere and only needed a pickup for a few hours, I could not penetrate your 800 system phone tree. But for J&J, I would have found a competitor. Their service was superb and I have already recommended them to a handyman who pickup is always full of tools. The cost was very reasonable, the truck clean and well equipped, and the help was was exactly what I needed. One remark. The Chevy pickup was great but I was not tall enough to drive iot safely. I put a few pads on the seat. That could help some o9ld folks like me.ELI B.
El cliente no dejó un comentario.Carl H.
El cliente no dejó un comentario.GLEN R.
El cliente no dejó un comentario.FELICIA B.
Everything was great ,excellent ,we are happy !GRADOMIR B.
I was very pleasedHelen A.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.DAVID F.
Check in was quick and easy. Staff was friendly and knowledgeable. Return was easy. Vehicle worked great. I would definitely use this location again for uhaul needs.BRANDON RAY L.
This place was extremely unprofessional, the uhaul definitely needed some engine maintenance as it was making awful mechanical noises that it shouldn't have been. The staff wasn't wearing Masks and had no covid precautions. The office was really dirty and grimy and had an unclean smell. They couldn't figure out which van to give us and there was a lot of miscommunication. I would never go back here.KENNETH C.
El cliente no dejó un comentario.ALEXANDER A C.
I had a great experience! He was very experienced and explained my options well. I will recommend this place again.Brandon B.
This is my best experience so far with uhaul. Amazing customer service ðŸ' ðŸ'ŒJEAN PIERRE K.
El cliente no dejó un comentario.THOMAS EVAN M.
El cliente no dejó un comentario.NICHOLAS JAMES P.
The guy was very niceIRENE L.
The gentleman working the front desk was friendly and knowledgeable, best u-haul location I've visited.PATRICK H.
Optimum customer service and friendly.LATRICE M.
El cliente no dejó un comentario.MICHAEL M.
I was very happy with the service! I have already recommended.JUDY JANE C.
J&J was great, but scheduling with uhaul was a nightmare.ZACHARY R.
The entire process was a breeze.Elaine W.
The man was really nice and very helpful !!KATHARINE J.
My truck was ready, clean, and waiting - the cost was reasonable, and I was quite satisfied with the experience.RALPH B.
The only issue, and that was brought to my attention before I took it, was that the sticky ignition. Otherwise it was a pleasure.JANINE M.
El cliente no dejó un comentario.Anna M.
The manager was amazing! Super friendly and accommodating. Explained everything well and how to operate and xare for vehicles. I can't say enougg nice sfuff. He was akso wodning gis butt off landscaping. The office is well kept. The front is homwy and inviting.ANGELA MARIE R.
Courteous and professionalSELESTEEN J.
El cliente no dejó un comentario.GREGORY P.
El cliente no dejó un comentario.RONDA P.
The customer service was excellent. I don't remember the guys name that works there but he was very nice, answered all my questions, made sure I understood how to drive the truck...more specifically explained this button you had to press when u 1st start the truck and that it was gas and not deisel. He was in no way condescending, which is a huge deal to me. I've experienced being talked down to and appreciated that he didn't. I would definitely recommend this place and would rent a uhaul truck again from here.Wendy W.
El cliente no dejó un comentario.STEPHEN G.
Eric is a great effecient individuleRALPH B.
El cliente no dejó un comentario.CHARLES RAY N.
Eric was very efficient and friendly to work with.Sandra H.
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