Comentarios del cliente para J&J Auto Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de J&J Auto Sales

Grado total:

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EDWARD M. en

Grado:

El cliente no dejó un comentario.

Laurence M. en

Grado:

The tow dolly we picked up was older, and the wiring to the left tail light was disconnected. This was the only tow dolly I was able to find between Rochester New York and New Jersey, so we took it. Fortunately I carry a set of magnetic Towing lights say that we were able to legally transport the car. Usually the equipment I get from Uhaul is in better shape. I did let the staff at the drop off location now that the unit needs service before it goes out again. Other than that it did the job just fine.

Richard S. en

Grado:

El cliente no dejó un comentario.

Deborah H. en

Grado:

fast and easy check out when picking up the truck which we were very grateful for.

Kelli G. en

Grado:

El cliente no dejó un comentario.

Heather C. en

Grado:

El cliente no dejó un comentario.

WILLIAM M. en

Grado:

There's no equipment there

CHO S. en

Grado:

None

RAYMOUND E. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

When renting the truck in Binghamton, NY, was told it was o.k. to return the truck to ANY U Haul dealer. Attempted to do so, and was told it was a $100.00 to $250.00 charge to drop it off at a dealer not listed on the contract. This incurred additional mileage to get the truck back to the original drop off location in Albany, NY. I was charged for a dollies and other moving items that I did not request. I did request 12 blankets, but upon inspection, was only given four. Fortunately, Albany U Haul was able to correct all these issues to my satisfaction.

Phillip A. en

Grado:

The whole process went quick & smooth. They were very friendly & helpful.

atha L. en

Grado:

very helpful and easy to work with.

DAVID V. en

Grado:

Nothing against the owner/operator, it's just that this dealer was located over 10 miles further out than the original location we contracted with. When we were told to go to the further out location to pick up the truck, we were told that only the truck was reserved, not the pick up location. Then we weren't given any increased mileage to compensate for the further distance traveled.

jeffrey C. en

Grado:

Very accommodating. Thanks

Dorothea P. en

Grado:

I reserved the trailer to be picked up in Johnson City NY and dropped off in Lakeville NY, I received a call to inform us that we would not pickup the trailer in Johnson City but would need to pick it up in Binghamton. It took more than an hour to check in due to us arriving over an hour late, then after it was approved to take the trailer Mr. Covello advised us that a cable was missing and would we take the trailer across town to pickup a cable. I said no and would not tow a trailer with on lights. I said we will cancel the rental then he called someone who brought the needed cable. After close to two hours we got on the road. The trailer towed very well there were no problems on the road.