El cliente no dejó un comentario.AMAL J.
Customer Reviews for J&J Auto Body
(Distribuidor de U-Haul del vecindario)
Monterey, CA 93940
(Off Fremont Bl)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 8 a. m. - 4 p. m.
- Vie.: 8 a. m. - 2 p. m.
- Sáb. - dom.: cerrado
- 1/26/2022 - 1/31/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.YAVUZ A.
The people at J&J Auto Body were awesome. I highly recommend them for any service they provide. U-Haul, the company, was miserable to work with. After this experience, I do not plan on using U-Haul again!Allen P.
El cliente no dejó un comentario.SUSAN P.
Office was closed. We did a self drop off.CYNTHIA S.
El cliente no dejó un comentario.Amanda A.
El cliente no dejó un comentario.Heberto V.
We had a problem with our trailer lights connector and they helped us locate the problem. Very friendly and helpful.PAMELLA B.
El cliente no dejó un comentario.Harry G.
Very helpful fantastic serviceDAVID D.
El cliente no dejó un comentario.THEODORE L.
El cliente no dejó un comentario.NADIA E.
El cliente no dejó un comentario.Jennifer R.
El cliente no dejó un comentario.CHRISTOPHER C.
El cliente no dejó un comentario.CAESAR S.
El cliente no dejó un comentario.Jeanne O.
These guys are great, when the other location was a massive FAIL even after reservation...these guys were on it! In, done and out... in less time than it took the other location to locate our reservation...that wasn't even there.JENNIFER B.
They were even kind enough to hold a pair of sunglasses I'd left behind. Even called in an attempt to return them, but my voicemail box was full. Great guys. Very helpful, diligent, competent and kind.Daniel F.
Was a confusing drop off site. There was not personnel as they are closed on the weekends. I had been calling the 1-800 number listed on the contract as the number to call before returning but no answer for 2 days. I could have returned it early but that didn't happen. Was a little suspect and not somewhere I would choose to patronize.william F.
El cliente no dejó un comentario.Daniel F.
El cliente no dejó un comentario.TINNA D.
El cliente no dejó un comentario.Donald R.
El cliente no dejó un comentario.KENDALL S.
El cliente no dejó un comentario.Ronald H.
El cliente no dejó un comentario.MARIAH J.
El cliente no dejó un comentario.MARY F.
El cliente no dejó un comentario.Sean J.
El cliente no dejó un comentario.Gregory G.
The location said they were opened until 2:00, I arrived @1:15 and no one was there. I was able to speak with Wanda on the phone who tried to get in touch with someone @ the office but was not able to. I was instructed to leave the keys in the drop box and I did.Deborah C.
El cliente no dejó un comentario.CHRISTINE H.
I was very happyFADI H.
Great customer service!Louwrens L.
El cliente no dejó un comentario.DIANE B.
Did not like the shelf check out. It was stressful.roger W.
Yes, but only to drop off a one-way truck.RICHARD N.
El cliente no dejó un comentario.Marc S.
The location and staff were extremely helpful, but my rental was only available nearly 24 hours later than my original reservation which was made months earlier. This was extremely inconvenient and essentially increased my total travel time by a day and made my overall experience much more stressful. The staff at the location gave me what seemed to be the highest discount they could offer, but that didn't compensate for my lost time, stress, and additional travel costs. Corporate Uhaul needs to do better at helping their local offices meet customers needs.VIKTOR T.
The reason I rated this location poorly is because the location was changed on us the night before pickup. We had reserved a trailer in Santa Cruz,CA and the night before I received a phone call that our trailer was in Monterey 45 miles away. This change resulted in us having to drive an extra hour and a half to pick up the trailer. The location was also a little difficult to find. We were not happy with this unexpected change as we were on a very tight time schedule and this caused us an unnecessary delay. There was the additional added gas expense to drive there. I feel we should have been compensated for the expense and inconvenience.ANN P.
El cliente no dejó un comentario.KYLE S.
El cliente no dejó un comentario.LYNETTE V.
This was a random place to drop off the truck. There were other locations and I am not sure why this one was selected. It is down an out of the way road behind a tall chain-link fence with a do not enter sign. It was hard to find the driveway and there were no clear parking spaces. It was ran-down building and lot.SANDRA R.
El cliente no dejó un comentario.Mykelle H.
El cliente no dejó un comentario.Nathaniel V.
Highly recommended!! They made the process fast and easy.jaun Z.
The gentleman who helped at J&J was very helpful and courteous.Alec H.
I have been coming here for years . Way better than the U hail center.John C.
Jimmy was a perfect gentleman. We are finally moved in!Walter A.
Jimmy and his team were great! Professional and complete gentlemen. ¡Gracias!Walter A.
Dropped off vehicle when they were closed. Unfortunately left my car key but Jimmy called me to let me know.Sandee P.
El cliente no dejó un comentario.Keith L.
This small location was perfectly efficient but does not equal the street presence and professionalism seen at major uhaul facilities.David C.
El cliente no dejó un comentario.Shane M.
El cliente no dejó un comentario.Debra A.
El cliente no dejó un comentario.Jordan P.
El cliente no dejó un comentario.Edward C.
El cliente no dejó un comentario.Edward R.
Great experience on both ends!Patricia H.
Nice folks, it's abit out of the way, the truck was dirty and smelled of cigarettes. My biggest complaint is that I wasn't clear on the exact 24 hour rental on a one way rental. I picked up the truck early only to have it sit in my driveway until the next morning, and when I didn't get it back within the 24hours (2.5 hours late), the drop off facility charged me an extra day. I should have picked up the truck at their closing time and would have saved an additional $73 bucks.Edward J.
People very nice and easy to deal with. Truck was clean and perfect for what we needed. Office is a total mess.Mark L.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.Mose T.
I wanted to pick up at another location, but they made me drive to this location to get truck. I was NOT happy.Stephanie I.
Short of free rentals, nothing comes to mind. I prefer to do business with the "local, small business" they are "it" .Terry B.
El cliente no dejó un comentario.LIZ M.
they were helpful in hooking up the trailerTravers D.
I think I put the keys in the wrong drop box (on the shop side)Ross H.
The customer service was excellent, very friendly and helpful, but the location was out of the way and dirty.Jason N.
Staff was very helpful. No issues.Robert B.
El cliente no dejó un comentario.iver B.
El cliente no dejó un comentario.TONY I.
El cliente no dejó un comentario.Kersten W.
El cliente no dejó un comentario.Kevin I.
El cliente no dejó un comentario.Lydia K.
El cliente no dejó un comentario.Juan J.
El cliente no dejó un comentario.TERRY W.
El cliente no dejó un comentario.Michael R W.
El cliente no dejó un comentario.Joana N.
El cliente no dejó un comentario.Levi B.
The reservation was for another city, why wasn't the truck moved to the requested pick up location? The pick up was a big hassle with many calls to me to come and pick up before they close at 2 pm. The truck I rented used twice as much gas to do the same drive as the truck I rented in October (and the rental cost twice as much).Cathleen S.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.MARIO T.
El cliente no dejó un comentario.Jimmy C.
El cliente no dejó un comentario.James B.
very smooth and good experienceSalvador M.
El cliente no dejó un comentario.Veronica A.
Great job hereMichael D.
El cliente no dejó un comentario.Kevin A.
The gentleman who operates this location is always very nice, efficient and helpful.Christine H.
unhelpful, lost key, instead of having locksmith come and make new key like is standard. they instead had it towed with my belongings in it without even waiting for me to arrive 5 minutes later. then they held my stuff hostage unti i paid almost $400.00. they then accused me of stealing the truck after they stated that i needed to rent a different truck to retreave my belongings from it.Chad S.
FRIENDLY KNOWLEDGEABLE THE REAL DEALRicky C.
PRO S EXPERIENCED RELIABLE HELPFULKevin A.
El cliente no dejó un comentario.Nancy P.
El cliente no dejó un comentario.MONTEREY BAY S.
El cliente no dejó un comentario.Kim M.
El cliente no dejó un comentario.FOREST W.
El cliente no dejó un comentario.Frank V.
El cliente no dejó un comentario.CARLOS R.
El cliente no dejó un comentario.CARLOS R.
El cliente no dejó un comentario.Anthony N.