Comentarios de los clientes para James Auto Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de James Auto Sales

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Melissa A.
Clasificación:

Dropped trailer off Mon but online drop off wasn't working and didn't receive notification that rental was closed, so tried multiple times for the next 2 days, during normal business hours, to contact them about it but no one answered or returned calls after I left voicemails. No one processed the paperwork we placed in the drop box. Ended up having to go all the way back to their location and call uhaul directly to get all resolved.

DAVID B.
Clasificación:

El cliente no dejó un comentario.

Michael R.
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El cliente no dejó un comentario.

Jennifer R.
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El cliente no dejó un comentario.

SHAWNA C.
Clasificación:

I dropped the truck off at the same place I picked it up

Sandra G.
Clasificación:

The service was great. I had been having trouble getting a uhaul that day but I called the guy here and he fixed me up and was very friendly and service was great..

Clasificación:

El cliente no dejó un comentario.

Camille B.
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I think trucks should have gas tank on full when dropped off so that you don't have to immediately get to a gas station and so you don't have to guess how much to put in when returning it

Roxanne M.
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It was a holiday .. very unsure about location

Chase P.
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El cliente no dejó un comentario.

JOHN A.
Clasificación:

Always have a wonderful experience @ this location.

Ben S.
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When I got my car on the trailer, my van did not adequately support the weight and it squatted down too far. It would not have been safe . I immediately brought the trailer back. I called the rep when I picked up the trailer and when I dropped it off. I had it for two hours and I only live a mile away. When I tried to contact the rep about a fee adjustment, he told me he would call me back. He never called me back and did not answer my subsequent calls.

Karen Y.
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El cliente no dejó un comentario.

RODNEY F.
Clasificación:

It was after closing, easy drop off.

Jami H.
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El cliente no dejó un comentario.

Zachary T.
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El cliente no dejó un comentario.

Jeffery D.
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El cliente no dejó un comentario.

JOSEPH M.
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Very nice truck and very helpful manager

terri D.
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Gas on paper didn't match what was in truck because they can get trucks without caning paperwoek.

BRAD S.
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El cliente no dejó un comentario.

CODY R.
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Very professional and personable. Good job

Cheri P.
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I was given a regular dolly and a furniture dolly. I had requested a regular dolly and an appliance dolly. I also told him I wasn't sure which location at my end destination was the closest. He just put in a location, and it turned out to be far away, so I had to call to see if I could return it to a closer location. The lady was super nice and gave me a closer address.

julie P.
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El cliente no dejó un comentario.

william S.
Clasificación:

They really worked with me when I broke down half-way through my trip. I would highly recommend this place.

Jason R.
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El cliente no dejó un comentario.

Benjamin S.
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El cliente no dejó un comentario.

vicki J.
Clasificación:

The staff at this location started calling me on Thursday morning wanting to know when I was dropping off the truck. We didn't get to AR until 1 am so we were exhausted. I had paid for the truck till Sat at 10 am, but he had someone else wanting a 15 ft truck on Sat at 9 am. He kept asking me when I could have it back. I finally told him if they wanted to come help me unpack, I could bring it a sooner. He was very rude! My son had to work at 5 am on Thursday and didn't get home till 3 pm. Our helpers couldn't come till 6 pm. And besides that, it was over 100 degrees outside...to hot to unpack during the day. I finally told the U Haul guy if he called me again, I would keep the truck till 9:59 am on Saturday. We worked hard on Thursday evening and got the truck unpacked and returned it at 11 pm. I didn't leave the keys cause he had no secure drop box. I was going to take them the next morning. At 8:59 am, this guy called and started harassing me to bring the keys. I told him I had unpacked till late and had just gotten up. I told him I would take a shower and come by soon. He kept asking if I could be there in an hour. I finally told him I would be there as soon as I could, I had the truck till Sat at 10 am, and if he continued to ask me, I would keep it till Saturday. EXTREMELY POOR CUSTOMER SERVICE!!! You at U Haul should be embarrassed!!!

Rod S.
Clasificación:

El cliente no dejó un comentario.

mary K.
Clasificación:

Greg helped me with my U-Haul. Super friendly guy. Great rates which really helped out my bank account! I highly recommend this U-Haul location.

Alishea Y.
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It is fine

tanya A.
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They were so helpful in accommodating us, definitely went above and beyond! I would definitely recommend them to anyone looking to rent any type of moving vehicle.

cameron B.
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this dealer was friendly and helpful

Sharon L S.
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I felt like I had been taken to the cleaner. Rented a $19. dollar truck and only used 38 miles and total bill was $75.00. A total rip off. I will never use UHaul again.

Rodger P.
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El cliente no dejó un comentario.

ALICE S.
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El cliente no dejó un comentario.

Brett S.
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James auto sales did a great job helped me a lot. I originally booked a truck from a location on 10th st in Cabot. The day before pick up I was called and told that the closest place I could get my truck would be Jacksonville 15 miles away. I asked if I would be charged the extra mileage for the mix up or lack of planning to have my truck in Cabot and they simply said yes. I cancelled the order and called James auto sales and got fixed up.

BILL S.
Clasificación:

Friendly No problems

Robert T.
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I will never use a location again that is not open on the day that I have to return a item to

NATHAN G.
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El cliente no dejó un comentario.

Stephen R.
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El cliente no dejó un comentario.

sandy H.
Clasificación:

James Auto Sales is the best place we have ever worked with to rent a U-Haul trailer! And I assure you, we have rented from many places in several states. This was the best customer service we have ever experienced with U-Haul, hands down. The trailer was in great shape, clean, and the folks at James Auto Sales had great hours and were beyond helpful. We seem to be moving our kids frequently, and we have now found our go-to U-Haul place! They receive an A+ from us, as well as our highest recommendation!

Mellissa S.
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El cliente no dejó un comentario.

christine T.
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El cliente no dejó un comentario.

Herbert S.
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El cliente no dejó un comentario.

sandy D.
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El cliente no dejó un comentario.

Darin B.
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El cliente no dejó un comentario.

deanna B.
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El cliente no dejó un comentario.

tim P.
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El cliente no dejó un comentario.

leah M.
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How can you improve on awesome customer service? Greg was exceptional in all areas & equipment was the best. I will tell everyone I know in this area to contact Greg. He is an asset to Uhaul. Thank you for making a difficult move so much better.

christine N.
Clasificación:

Very helpful with rental, great customer service, over all great experience. They defiantly have my business again. Rented the 26 foot uhaul: Very clean inside and out. Had it for 24 hours. Thank you again for being so helpful with us.

nathan J.
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El cliente no dejó un comentario.

larry D.
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Awesome customer service, glad I found this place.

brittany P.
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Very friendly and helpful. He stayed late two days in a row to help me get the trailer hitched and unhitched.

DAVID B.
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Good people

bill D.
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El cliente no dejó un comentario.

amber W.
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I made an online reservations before the place opened and as soon as the place opened he contacted me to confirm. We easy to get in and out of.

Matthew A.
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Very professional, friendly welcoming. Top line assistance with streamlined process.

Ann A.
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El cliente no dejó un comentario.

william P.
Clasificación:

Everything was excellent. It's nice to actually have a UHaul location in my neighborhood. The sales person was quick and efficient. The equipment also seems to be better maintained than when I last used it 10 or 11 years ago. Will definitely use again.

john L.
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The on-site personnel were very helpful and easy to work with. Would absolutely use this location again.

John D.
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El cliente no dejó un comentario.

linda C.
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El cliente no dejó un comentario.

George P.
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El cliente no dejó un comentario.

Martin B.
Clasificación:

This was my 3rd time renting from this location and just like the other times it was a great experience, stress free, friendly made me feel welcome each time I was there. If I ever need to rent another U-Haul I will most deffinately drive the 1+ hour to rent from this location again.

Martin B.
Clasificación:

My 2nd time renting from this location in about a month and as usual great customer service positive attitude willing to help in anyway they can.

Martin B.
Clasificación:

Very friendly and professional. I needed a couple of extra hours with the equipment I had rented due to my personal vehicle having a small break down, so I called and expected an extra charge and to my surprise I was told no worries just put it back where it was. Which I was more than happy to do.

APRYL H.
Clasificación:

Y'all were amazing!!

Shayla E.
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The staff was very helpful. We will be using them again the next time we move. They greeted us with a smile and firm hand shake. 5 stars!!!!!!!

Stephen R.
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El cliente no dejó un comentario.

JAMES B.
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El cliente no dejó un comentario.

CODY S.
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El cliente no dejó un comentario.

ROSHONDRA N.
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El cliente no dejó un comentario.

JOHNNY W.
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Everything good

KEITH D.
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El cliente no dejó un comentario.

BRYAN B.
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El cliente no dejó un comentario.

Jorge R.
Clasificación:

Great

MARK S.
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Frank was a riot to deal with and simply top of the line!

HEATHER I.
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El cliente no dejó un comentario.

JAMES L.
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El cliente no dejó un comentario.

RICHARD S.
Clasificación:

Nothing

jessica E.
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El cliente no dejó un comentario.

Robert F.
Clasificación:

It was all most out of gas and when I set this up online it said it was one price and I called and confirmed this and when I went to pick it up it was not the case very unhappy with u-haul!!!!!

EDWARD L.
Clasificación:

drop off location was assigned I have never mentioned.I asked for Elkton MD, the man put Newark Delaware.

Frank M.
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El cliente no dejó un comentario.

andrew W.
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El cliente no dejó un comentario.

JOYCE N.
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El cliente no dejó un comentario.

JOHN S.
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El cliente no dejó un comentario.

EDWARD M.
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El cliente no dejó un comentario.

DARCY M.
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El cliente no dejó un comentario.

HEATHER T.
Clasificación:

he even stayed late for me

GERHARD S.
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El cliente no dejó un comentario.

brad G.
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El cliente no dejó un comentario.

CLIFF S.
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El cliente no dejó un comentario.

BRAD N.
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El cliente no dejó un comentario.

ANDRES M.
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El cliente no dejó un comentario.

Michelle W.
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El cliente no dejó un comentario.

Clasificación:

El cliente no dejó un comentario.

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