Customer Reviews for Jam Hut RV Park
(U-Haul Neighborhood Dealer)

50 reviews

12321 Hwy 100   Berger, MO 63014

(573) 834-2032

Office Hours

  • Mon-Thur: 10 am–9 pm
  • Fri-Sat: 10 am–10 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(573) 834-2032

12321 Hwy 100
Berger, MO 63014

Services at this Location:

Office Hours

  • Mon-Thur: 10 am–9 pm
  • Fri-Sat: 10 am–10 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

kEVIN hALL 
Rating:
5.0

Customer did not leave a comment.

Brian Lensing 
Rating:
5.0

This was a great location with a very friendly and accommodating staff. I am so glad they are here in my community. Thank you.

Kathy Scott 
Rating:
3.0

Customer did not leave a comment.

Alan Traub 
Rating:
5.0

Customer did not leave a comment.

franz peters 
Rating:
4.0

Only issue was not having a worker on premises during normal hours. Although arrangements set up to make drop possible.

terry brautigam 
Rating:
5.0

Being in a rural area, Jam Hut does a fantastic job of taking care of their customers. The owner is flexible, knowledgeable and you may even get a song out of him while you wait (he plays in a band). I have a number of options on where to take my business but I know if I want it done right then I go here. Make sure to let your small owner/operators know that we appreciate what they do to take care of the business.

GARY WATTS 
Rating:
5.0

Customer did not leave a comment.

Jesus Jr Andag 
Rating:
5.0

Customer did not leave a comment.

Fred Green 
Rating:
4.0

Customer did not leave a comment.

faith burbick 
Rating:
5.0

I filled the tank up to 1/2 a tank, just before dropping the truck off, yet I was charged for 2 gallons of gas. If there was actually someone at this location to check me out, this overcharge wouldn’t have happened.

Susan Steininger 
Rating:
3.0

Customer did not leave a comment.

Todd Gourley 
Rating:
4.0

Customer did not leave a comment.

DAN TRAYLOR 
Rating:
5.0

Went very smooth.

Brenda Beuke 
Rating:
3.0

The reps worked hard to found my car dolly. I think it bad service in Cuba mo. Just a cross the street from them at 11:47am to be toll they could help me that they were closings AT12 OCOCK and they had the dolly had to go 50 miles to get one an come to Cuba to get my car

Richard James 
Rating:
5.0

owner was flexible and accomadating. Made sure I had exactly what i needed. Met with me after hours christmas eve. That's what i call dedication and great service

GARY WATTS 
Rating:
5.0

Very friendly and courteous staff.

Margaret Yungbluth 
Rating:
1.0

The extra equipment I orderd was not in the truck. The online process took way to long and when I tried to call Uhaul it was a 40 minute wait. The whole process took way to long

Erica Bickell 
Rating:
1.0

I have a customer complaint file open and I'm supposed to be getting a call from someone to settle up what they are going to do about dropping the ball and me having to run 75 miles out of my way to pick up two trucks I reserved them when I got to the place no one was there. I found out today that without settling my complaint they just went ahead and billed me. I'm still waiting on this phone call

Dustin Schoen 
Rating:
5.0

Customer did not leave a comment.

Nina Adams 
Rating:
4.0

Louis was friendly,courteous. Has nice inventory of equipment. Thank You.

James Schirmer 
Rating:
3.0

Customer did not leave a comment.

Sam Donneley 
Rating:
5.0

The owners of the establishment were very cool, and within 15 minutes we were on our way.

Jonathon Harris 
Rating:
3.0

Convenient location near Hermann MO

Gregory Benz 
Rating:
3.0

Rep called later but no one was present when I was scheduled to arrive. Client service had a 45 min wait

Thomas Schwent 
Rating:
3.0

Customer did not leave a comment.

Terrill Deaver 
Rating:
3.0

We assumed the trailer would have been ready to go at our scheduled pickup time. The floor was dirty and a tire was low. We just think that stuff should have been taken care of prior to our arrival. That was our expectation when we filled out all of the paperwork online in advance. With the rental fee charged, that should not have been an unreasonable expectation.

Daniel Penning 
Rating:
5.0

Customer did not leave a comment.

Lynn Grass 
Rating:
3.0

Customer did not leave a comment.

Trisha Kelly 
Rating:
5.0

Customer did not leave a comment.

Jeff Grass 
Rating:
5.0

Can’t expect any better.

Ruth Mistler 
Rating:
5.0

Customer did not leave a comment.

Adam Gottemoeller 
Rating:
5.0

Everything was great

RODNEY EIKEL 
Rating:
5.0

I like the fact I could simply drop the trailer off after hours and not be on a schedule.

Mark Helseth 
Rating:
5.0

very cool place!

David Lee 
Rating:
5.0

Customer did not leave a comment.

Robin Hamil 
Rating:
5.0

Customer did not leave a comment.

Robin Hamil 
Rating:
4.0

Customer did not leave a comment.

Susan Beard 
Rating:
1.0

Could not check in using online check in via Uhaul app, despite 4 different Uhaul employees assisting. So could not get truck early until Jam Hut opened. Jam Hut opens at 10 AM. And employee “Louis” told us he did not open until 10 that morning. However he did not arrive until 1047.

Stephanie Hibdon 
Rating:
4.0

Customer did not leave a comment.

Caleb Brandt 
Rating:
5.0

Can’t answer the above questions regarding drop off as they Weren’t open according to UHaul. We called UHaul number to let them know and the kind lady from UHaul assisted us. However, We were supposed to be called with amount of extra $$$ as we had a xtra miles before it was charged but still have not received that phone call. Very disappointed in that! Can NOT PROPERLY answer the questions on Rental Drop Off as they weren’t open and we were EARLY. It did look like all was clean from the outside. And, Convenient location.

Ruth Mistler 
Rating:
5.0

Customer did not leave a comment.

Chris Maloney 
Rating:
2.0

Customer did not leave a comment.

Beth Mitchell 
Rating:
4.0

Customer did not leave a comment.

Terry Enke 
Rating:
5.0

Key drop instructions were not clear.

John O'Brien 
Rating:
5.0

Customer did not leave a comment.

Patty Eberlin 
Rating:
5.0

After dealing with the proprietor of this particular uhaul, I have to say that Uhaul corporate needs to get their act together and help their franchisees. The poor guy tried to do the paperwork on his laptop and it put out a number that was 2&1/2 times the amount I was quoted on my phone. He told me that he had lost several customers in the short time he had been a dealer because of that, and the customer service line wouldn't do anything to help him with it. Poorly played Uhaul, poorly played.

Frank Pierson 
Rating:
4.0

Still won't recommend uhaul nor use service again. Overcharging me by $20.00 and then back had a leak and all my things got drenched due to rain. Truck had issues changing gears. Not satisfied at all.

Kyla Thomure 
Rating:
4.0

All was great, except the AC in the truck was not operating correctly. It was blowing thru the defroster more then the dash vents. All settings was correct for the dash vents to be working, it would switch to defroster on it's own

Jeff Crawford 
Rating:
5.0

Customer did not leave a comment.

Barbara Brookens 
No reviews have been submitted for this location.

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