Customer Reviews for Jacobs Supply
(U-Haul Neighborhood Dealer)

121 comentarios

7555 Lewis Ave   Temperance, MI 48182

(734) 234-0044

Horario

  • Mon–Fri
    8 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(734) 234-0044

7555 Lewis Ave
Temperance, MI 48182

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
5.0

Great service by Jacobs Supply. He even brought the truck around to the front for me! The back end Uhaul IT server is very slow during the rental process, which could be improved by Uhaul.

David F. 
Clasificación:
5.0

very handy location for us

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul N. 
Clasificación:
5.0

Nice people

Sonya P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon M. 
Clasificación:
5.0

Tony went above and beyond in helping us with a complex situation. Thank you Tony.

Rand H. 
Clasificación:
5.0

Your sign up process was a bit lengthy, other wise all good!

Cynthia B. 
Clasificación:
4.0

It worked out great for what I used it for. The ratchet mechanism's needed service. A good lubrication needed. Also one side would not release tension on strap properly. Had to use pliers to un roll the strap. The tow dolly gets an 8 or 9 out of 10 for application and a 5 because of the ratchet mechanism's not up to par. Overall, satisfied.

BRADLEY D. 
Clasificación:
2.0

I had reserved a u-hal trailer -then had to drive an extra hour to retrieve. Cost me time and money- in fact the quote was off by 100$. Nobody seems able to reimburse my account.

douglas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike G. 
Clasificación:
1.0

There was substantial confusion about whether I should have done an in town rental or a one way rental. This caused us to be charged two separate times in a total amount of double what we should have paid in the first place. We will be seeking a refund.

Jim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard J. 
Clasificación:
4.0

I would say just make sure vehicles are well maintenance. And not loud sounding that's about it.

Veronica P. 
Clasificación:
5.0

More open trailers.

ronald B. 
Clasificación:
5.0

The drop off locating was great, the team was extremely helpful and was great to work with. I would recommend anybody to pick-up from this location.

andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA A. 
Clasificación:
5.0

Nicely7 done at Jacobs in Temperance, MI

Ronald H M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie T. 
Clasificación:
5.0

Everything was good

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

AnnMarie A. 
Clasificación:
5.0

Would like to have known about the weekly rates when I first rented the truck. needed it for 3 or more days but was u Shure, then had to extend the rental witch costed more. If I had know about weekly rates in the beginning it would have saved me a little money

Anthony K. 
Clasificación:
3.0

Make after hours pickup easier for seniors who don't do a lot of online stuff. We had a hard time picking up. A non uhaul employee on his way home helpped by calling and the person on the phone ended up doing a new order then when it was drop off time we had to drop off in a different location than originally agreed to causing us to be a few minutes late and 7 more miles. DON'T FORGET SENIOR CITIZENS MOVE TOO!!

Charles B. 
Clasificación:
1.0

I was never told that I was going to be charged more than double then the initial payment. That's messed up. I'm never renting uhaul ever again. And I'm going to tell that to everyone.

ZAKARIAMANSOUR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIC K L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toccara S. 
Clasificación:
3.0

I rented 3 times in the last month. My precious rental was from Alexis road and only paid $50 and paid more money at Jacob's. Won't be renting from them again,

MELINDA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARRET VINCENT R. 
Clasificación:
5.0

Employees were very helpful

Edward D. 
Clasificación:
4.0

El cliente no dejó un comentario.

HEIDI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELINDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN THOMAS G. 
Clasificación:
5.0

n/a

JAY EDWARD B. 
Clasificación:
5.0

The staff was friendly and thorough.

DAMON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heath C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAJSHEKHAR T. 
Clasificación:
5.0

I had spoken to other U-haul retailers and they were No help. When I called Jacobs Supplyand spoke to Tony he was very helpful and went above and beyond to make sure I had a U Haul the day I needed it.

MICHAEL JOHN R. 
Clasificación:
5.0

Great location!! I dropped off after hours using the online drop off. Easy to use done in few minutes.

CASEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas A. 
Clasificación:
2.0

My issue is it took 30+ minutes to rent a vehicle I only needed for 45 min. Also the selection was very poor. I need a van but they only had the big truck so I way overpaid for what was needed. Uhaup needs to step up the game over there.

David B. 
Clasificación:
5.0

Great staff..

DARLENE M T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
5.0

Everyone was friendly and helpful. One of the best customer friendly places

KEVIN JOHN J. 
Clasificación:
5.0

Fast check in process.

JEFFREY RYAN T. 
Clasificación:
4.0

Drop-off was easy and smooth, no complaints.

KENNETH RAYMOND- R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol J. 
Clasificación:
3.0

I had a confirmed reservation for a 15' truck. When I got there, I was given a 10' truck.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
5.0

This last location was so friendly a really nice customer service thank you Jacobs supply's!!

Hector R. 
Clasificación:
5.0

Great service. Fast and friendly!

Mohamed A. 
Clasificación:
5.0

The box with the key was hard to find. But I have to give kudos to the customer service rep at the uhaul by interstate 75 her name started with a D . The uhaul store was located next to an abandoned gas station.. She gave us instructions on how to see if trucks were available for rent. She was so helpful. We called the customer service number and they located a truck for us! Thank you Uhaul for saving the day!

Patrick M. 
Clasificación:
5.0

The staff was so helpful. I had a problem with a fuse on my truck and they helped me fix it to get on my way.

JOSEPH C. 
Clasificación:
5.0

Install swing down trailer Jack on front of trailers for easier less labor intensive trailer attachment and unattachment.

BRANDON THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

Very helpfull and fast in and out service. I couldn't ask for anything more.

John D. 
Clasificación:
5.0

You guys are awsome!!!!

ROBERT DEAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNEN DANEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jacob A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea S. 
Clasificación:
5.0

The trailer pulled well. It was handy to have at Jacob's Supply!

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameseverett A. 
Clasificación:
5.0

Staff was very helpful and worked quickly.

KENNETH EUGENE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameseverett A. 
Clasificación:
5.0

Great

sean W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary A. 
Clasificación:
5.0

Be sure the Truck has been cleaned. The cab was dusty and dirty and the box of the truck had layerd dirt and other material in it. Looked like someone transported trash. Also the webb site was note working correctly and all the people we talked with agreed it was a problem. But all the people we had contact with were polite and helpful. The equipement itself was excellent.

Richardalan K. 
Clasificación:
5.0

Tony was extremely helpful.

Jim F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William N. 
Clasificación:
2.0

El cliente no dejó un comentario.

mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne F. 
Clasificación:
5.0

Great group of people to work with

Joelsteven W. 
Clasificación:
3.0

They worked with me for picking up on a Sunday which was nice, but they did not supply both the dollies and the blankets I had paid for. I then needed to contact uhaul and arrange a pick up of the equipment. This caused my 9 am pick up to take me until 11 am to get started packing.

Kason C. 
Clasificación:
5.0

Servicio al cliente de excelencia.

Mark N. 
Clasificación:
5.0

Highly recommend

Thomas M. 
Clasificación:
3.0

Have the equipment needed available closer. We had to drive 30 minutes further north from another U-Haul Dealer to get a car dolly, and that dolly had one fender duct taped together. The duct tape ripped loose part way thru the trip and I had to buy a roll of tape to fix it.

Kevin O. 
Clasificación:
3.0

Have a truck at the location I selected and at the time I selected. Not the end of the world, but I was a bit confused as to why the website has me pick a location and a pickup time, when none of that mattered on the day of the pickup. I was offered a location 25 min away, an hour later than requested. This is not a site specific issue however. I had thought that by reserving a truck a week or more in advance, that UHaul would have coordinated a pickup at the location closest to me. Again, not the end of the world, and I would use UHaul again, just some feedback on something that was a bit disappointing.

BRANDON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARELTON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill B. 
Clasificación:
3.0

way overpriced for long distance move . Went with pods way better deal no hassle

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

wopshall W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

The trailer and dolly worked out perfectly for us to deliver our new refrigerator to our lake house and then bring back the old frig. The trailer was sturdy, in good condition and we loved the spring-loaded tailgate. It was easier on the back and muscles!

Tony H. 
Clasificación:
5.0

El cliente no dejó un comentario.

william D. 
No se han enviado comentarios para esta ubicación.

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