Customer Reviews for Jacks Mini Storage LLC
(U-Haul Neighborhood Dealer)

20 reviews

6348 US 43   Florence, AL 35634

(256) 263-4158

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 263-4158

6348 US 43
Florence, AL 35634

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

christopher moran 
Rating:
5.0

Very convenient for me to return this tow dolly and it was very close to home and on my way to work !!

Jimmy Kern 
Rating:
1.0

Location had several dogs roaming around loose. One of which continuously bit at and jumped up on me. Could definitely be a problem for an older person or if someone came in with a younger child. Also, I was charged for 2 rental days. However, I only had the truck for about 6 hours (9:30 am - 3:30 pm).

Bradley Sager 
Rating:
5.0

Customer did not leave a comment.

Anthony Blanchard 
Rating:
4.0

Customer did not leave a comment.

Bret Minceret 
Rating:
5.0

Everything was perfect.

Jimmy Kern 
Rating:
5.0

Very easy to set up services, staff was extremely easy to work with. Would highly recommend!

Mary Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

josh patterson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Edgar Pettus 
Rating:
4.0

Great guy awesome dogs ... thanks for hooking up the trailer and getting us on our way

janette smith 
Rating:
3.0

Customer did not leave a comment.

Clarence Ergle 
Rating:
5.0

Great staff!

Michael Howard 
Rating:
5.0

Customer did not leave a comment.

Ashlyn Evans 
Rating:
5.0

Customer did not leave a comment.

VICKIE GINN 
Rating:
4.0

Customer did not leave a comment.

Ashley Thomas 
Rating:
5.0

The people who work at Jacks Mini Storage were very helpful. Although they were closed, someone still showed up in order to help with the MANY problems I had from UHaul. The mobile check in should not be an option at this location. We tried it on 3 different phones and it didn't work. I walked the whole property and even into the middle of the highway and it said every time that I was not at the location. I also had to wait over an hour on the phone with UHaul just to get help with opening my UHaul and when I finally got it open, the dolly and furniture pads that I had already paid for, weren't in the truck. So then I got sent to a different location in Florence to get a dolly, but of course UHaul had not called them to notify so they were kind enough to let me borrow one, but I could only use it until 4 pm which at this point I was so delayed in my entire move that I had to use what I could. But this meant I then had to figure out arrangements for a dolly in Haze Green for when I had to unload my stuff.

TALYN WALTON 
Rating:
5.0

Customer did not leave a comment.

Dawn Bridenbaugh 
Rating:
5.0

Customer did not leave a comment.

Michael Holt 
Rating:
5.0

Customer did not leave a comment.

David Thaxton 
Rating:
5.0

Customer did not leave a comment.

Melissa Pettus 
No reviews have been submitted for this location.

Additional Services at this Location

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