Customer Reviews for Jacks Butcher Shop & Deli

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jacks Butcher Shop & Deli

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CRYSTAL R. on

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Customer did not leave a comment.

Terrence T. on

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All is good.

ashley R. on

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sydney H. on

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We were charged in miles when the owner acknowledged that the truck was in kms ...but because the contract said miles she demanded that we pay miles even though she said she knew it was wrong...she told us it was not her problem and that we had to fight head office for it...we sent emails and left messages and no one called us back from the 1-800 number...finally we called the manager at the Milton location and she apologized and credited us immediately...she even apologized for the poor service from the Bancroft location

Wayne O. on

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Karen H. on

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Rob M. on

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They told me where to drop it and I was done.

Wayne O. on

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The lady running this location gave us a hard time about blankets until she spoke to Westport uhaul location. We needed to wait a fair bit to decide how to address blanket issue. Westport requested Bancroft to issue $20 credit which they couldn’t. Once there was some sort of solution to blanket issue we were allowed to leave. The lady at Bancroft issue is a note about blankets.

Mike K. on

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Penny and the crew are fantastic,don’t be in such a rush to miss out on butter tarts!

Doug M. on

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The 10 foot truck we had rented wouldn't start. Luckily, there was a 15 ft truck available so we got that instead. On the positive side, nice to get a larger truck. (good customer service). On the negative side.....what if there hadn't been another truck available?? Under the circumstanced, I'm not sure that the trucks are "well maintained".

Shawn C. on

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Same as above !

Murray B. on

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Murray B. on

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Mike K. on

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Penny’s store is fantastic worth the drive just for the home baked goods alone.Up and beyond on service,a store to see!

Christopher B. on

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TOM V. on

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robert V. on

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It is fine as is

Ronald P. on

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I only had to drop off at this location. It was so fast and easy I didn’t have enough time to chat with the amazing and friendly couple that were attending to things.

Mike K. on

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Penny and the crew are fantastic,worth a little extra drive,awesome country store as well,bring change for fresh baked goods

Edna W. on

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Supurb job ladies. If there is a next time, I will book thru Jacks (even if I’m out of Country). Thx, Edna

GEOFFREY M. on

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The first uhaul we where given had bald tires on the drive axle.. after questioning the condition of the tires we where given a 2nd truck. I feel for what we paid for a 2 day rental we should of not been given a unsafe vehicle. Makes me feel that nobody inspected the trucks prior to rentals.

Warren D. on

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Nothing, staff were helpful and friendly. Drop off was easy and hassle free.

david A. on

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Wayne L. on

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Kenneth S. on

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Very nice lady we dealt with, quick and no issues.

dawn V. on

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SCOTT M. on

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Friendly staff. Courteous and efficient service.

George S. on

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Sane as above. I couldn't have asked or experienced anything better.

Reg D. on

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all was good