I wasn't aware that it was a Uhaul location. However, the gentleman that assisted me during the return was really nice and he knew what he was doing.Patricia S.
Customer Reviews for Jackpots Furniture and Mattress
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The truck was old and warn out. it should be pulled from service. tires were low on air and showed excessive wear.CHARLES B.
This location was a breeze to reserve, pick up and drop off. The other 2 locations I tried, were not. The main uhaul office in Spartanburg was a disaster and the workers were so rude and left in the middle of helping me. And overcharged me. They need to work on their customer service skills if they want to keep people coming back to their store. I definitely will never go back there. But the jackpot location was so simple and convenientMelanie D.
I was quoted $177 on the phone and ended up paying $202.46. When I mentioned the price quote the guy didn't seem to be too concerned with trying to figure out why such a big difference. Other than that everything was decent.sarah E.
Jackpots Furniture and Mattress was great to do business with. I'll trade with them again when I need a moving truck. The truck was in good condition and ran well. A 4WD truck would have been useful in my case. Extended rainy periods can make it impossible to get into grass without getting stuck. If there is no such thing, it should be considered, in limited supply of course.michael T.
El cliente no dejó un comentario.Ambir R.
El cliente no dejó un comentario.Jeremiah S.
It was a mattress store and it took some time to return the truck, but they were very apologetic so it may have been an isolated situation.Russell G.
El cliente no dejó un comentario.Dushyant A.
Keep everything as is. Customer Service is great!Norma B.
El cliente no dejó un comentario.THERESA L.
El cliente no dejó un comentario.taylor R.
Always a pleasure!Robin M.
El cliente no dejó un comentario.Carson S.
El cliente no dejó un comentario.Lisa G.
El cliente no dejó un comentario.ALISON D.
Customer service was great! Pick up location convenient and staff was very AccommodatingSean M.
excellent service.Holli H.
El cliente no dejó un comentario.Robert M.
Everything was great!Jason S.
it was all goodMICHAEL C.
Truck needs service Air bag light is on Drive makes a bad noise Muffler is loud Engine ran rough like it needs a tune up Excellent Customer Service Staff members were super niceDonald D.
Honestly if you do a withholding of funds do it before like a hotel doing it after just fucks people over, I will never use uhaul againAndrew G.
El cliente no dejó un comentario.Andrew M.
We appreciated your flexibility since we had to postpone the pick-up date twice due to the house closing being postponed. The staff was very friendly and understanding.SHERRY W.
El cliente no dejó un comentario.Andy R.
Todd was fantasticDeborah R.
I reserved a truck with two dolly's, two furniture movers, and 2 dozen furniture movers. There was only one dolly in the truck and since I did not have any furniture pads so of my furniture was damaged.Nicholas G.
The guy was nice.. the truck was OLD.. sound like a plane when u would try to accelerate..seemed like it took for ever to get where we had to go.. ðŸ˜©.. I feel like if they are going to use an old beat up truck.. u should get a discount!Roberta M.
Was lied to about having to have insurance when we already had it.Leslye T.
El cliente no dejó un comentario.Meet P.
El cliente no dejó un comentario.YAMIRA V.
The staff was very courteous and helpful. This was a very enjoyable experience.Craig T.
El cliente no dejó un comentario.James R.
It was all good!MICHAEL C.
Three locations at dropoff did not take trailers. Had to drive around town to find some location that did.John L.
Very friendly professional staff. Clean location and equipment. Will highly recommend to anyone needing to rent equipment.Derek W.
El cliente no dejó un comentario.LOUISE R.
El cliente no dejó un comentario.ROY D.
El cliente no dejó un comentario.David S.
Did not leave at this location., I left it at a storage and U-Haul on North Hwy 101.DAVID S.
El cliente no dejó un comentario.ROBERT F.
El cliente no dejó un comentario.Fred T.
El cliente no dejó un comentario.Brandee J.
El cliente no dejó un comentario.Patricia R.
El cliente no dejó un comentario.adrienne D.
El cliente no dejó un comentario.marion W.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.Beth N.
El cliente no dejó un comentario.Melissa F.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.fernando V.
El cliente no dejó un comentario.Shakyra R.
El cliente no dejó un comentario.Edward N.
El cliente no dejó un comentario.Eric W.
El cliente no dejó un comentario.Dennis L.
El cliente no dejó un comentario.Kyle G.
El cliente no dejó un comentario.Patrick L.
Over charged uhaul is horribleNicholas H.
truck smelled like cigarette smoke, trash in floor, ac did not work.Emil B.
The location was fine, however, we had trouble logging into my UHaul account once we arrived at the location, and I had to call customer service. Was on hold for 30 min and it took almost an hour to pick up the truck. We had people waiting back at the house to help us move and were very unhappy with the experience.Dustin C.
I picked Greer self storage to pick up my truck because it was closer to my houses. But at the last minute it was moved 4 miles down the street, resulting in me paying extra miles.Jeremiah J.
Sherry (sp) assisted me in my rental. She was snappy explaining the rules as if I was illiterate. I've never experienced such a rude person. The rules of checking in also have changed since I rented a truck from UHaul a year ago to the degree that made it difficult. This is my last time renting from Jackpot Uhaul, possibly from renting from any UHaul rental agency.Barbara R.
El cliente no dejó un comentario.Eric C.
Nothing service was great!Andrea C.
Ridiculously expensive... 19.99 went to 72.22 and we paid for gas. Hidden fees and certainly not what was advertised.Matthew W.
Great customer service and friendly staff.kevin O.
The lock on the truck made it difficult to get in to in order to rent it via a smart phone prior to the location opening up for the day.Joseph K.
REFUND MY DEPOSITtracy C.
El cliente no dejó un comentario.travis E.
Everything was great. Location was very friendly and helpful!Michael J.
Additional charge on my card with no explanation.Quantavia G.
El cliente no dejó un comentario.PK M.
El cliente no dejó un comentario.Jeremiah T.
El cliente no dejó un comentario.Michael G S.
I was supposed to be able to pick up on my mobile device but was not able to. I had to go into the facility to finish my pick up process. The staff at the location was great.Steven F.
Very helpful in my needs.Warren A.
El cliente no dejó un comentario.GARRICK P.
May not have been their fault but I reserved 2 dozen moving blankets and they told me that they didn't have any and that they never do have any. U-Haul needs to fix this problem with their website and if the location doesn't have certain items let the customer know. This is totally unacceptable and totally ruined the experience for me. I even called the toll free number for U-Haul from the location to try and find out if there were any other locations nearby with any blankets and I was put on hold and then hung up on!!! I am going to be sure to let everyone know how sorry the service at U-Haul is by Social Media and every means I can.Erby B.
Clerk was very helpful and he took the time to explain everythingNakeshia J.
Ty was extremely helpful, and the whole process was convenient and easy!Lindsay S.
El cliente no dejó un comentario.Zachary A.
El cliente no dejó un comentario.stephanie D.
El cliente no dejó un comentario.Jason S.
Build that wall and Make America Great Again!!!victor B.
Truck was dirty. They called the night before and said they only had a 15' truck after I booked a 10. We got there and it looked like a 10' truck. Did online check in and it took 15 mins.Brittany A.
Not a thing . This crew was wonderful, even offering to pull the truck out of a tight parking place for me. I did it myself but really appreciated the offer.Janet M.
El cliente no dejó un comentario.RASHANDA D.
Just not a clean and welcoming environment. Miss the corporate uhaul locations.Meagen M.
El cliente no dejó un comentario.Preston E.
I was told by text message to return the truck to VBW in Greer. and that I could do an after hours key drop. Got there at 5:30 and the place was closed and the gate locked keeping me from accessing the property to leave the truck. Had to scramble to find another location to return it. Very poor service on the part of Uhaul!Jack P.
El cliente no dejó un comentario.Veronica R.
El cliente no dejó un comentario.RASHANDA D.
Convenient location for me. No waiting - in and out very quickly. People there were friendly and professional. Would appreciate having the size truck I requested/reserved available. The smaller truck would have been better for our move - however I realize that some renters don't always return vehicles when there suppose to. Overall good experience!David R.
El cliente no dejó un comentario.Jared S.
El cliente no dejó un comentario.Daniel N.
This locations employees went above and beyond. It is so refreshing to see helpful friendly people working in a business. I was given the overall impression that they cared about us and our move and not just out to make a buck.Emily B.
The feedback I have is for the Uhaul website itself, not the physical location. I ordered the 10ft box truck, and did not notice anywhere during the reservation process that 10ft trucks do not have a ramp. I didn't notice until i started loading the truck. This could have been an issue, but I was able to work with it.David O.