Customer Reviews for JT's Wheels N Deals Ltd
(U-Haul Neighborhood Dealer)

502 reviews

2012 N Charlotte St   Pottstown, PA 19464

(610) 323-8941

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(610) 323-8941

2012 N Charlotte St
Pottstown, PA 19464

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Barboni 
Rating:
5.0

Very helpful

Roberet Smeck 
Rating:
5.0

Had a great experience, walked in and was able to rent a van on the spot to go pick something up at Lowes. Great customer service. Nice equipment.

mark greger 
Rating:
5.0

Customer did not leave a comment.

Zachary Miller 
Rating:
5.0

Keep up the quality of service. Second to none.

Tony Cecchini 
Rating:
5.0

I will definitely be there doing business again very nice place to do business. …. Thank you .

Eileen Spataccino 
Rating:
5.0

Customer did not leave a comment.

Christopher Boughter 
Rating:
5.0

Customer did not leave a comment.

WENDY MCCOURT 
Rating:
3.0

Customer did not leave a comment.

Richard Ryan 
Rating:
5.0

Everything met or exceeded expectations.

Michael Swarr 
Rating:
5.0

Excellent service!!

Shanae Carter 
Rating:
5.0

Customer did not leave a comment.

Carlos Eduardo Peredo 
Rating:
5.0

Customer did not leave a comment.

Kevin Fowler 
Rating:
3.0

Customer did not leave a comment.

Brandon Reed 
Rating:
3.0

Mirrors and glass where dirty. Snow form the day before was not totally cleaned off the vehicle.

Rick Vagnoni 
Rating:
5.0

Always a pleasure to rent from this facility.

Michael Schoen 
Rating:
5.0

The operator did an excellent job. He assisted me and answered all my questions. He’s great!!

Ezekiel Outterbridge 
Rating:
3.0

Customer did not leave a comment.

Dominic Marinari 
Rating:
5.0

The truck was not clean on the inside. Driver side had mud all over the floor. Whenever I rent a U-Haul, I always use this location. It is convenient and have never had a bad experience. I will certainly use them again.

JOHN LIVEZEY 
Rating:
5.0

Customer did not leave a comment.

Ann Kiene 
Rating:
3.0

Customer did not leave a comment.

Nathaly Pierre 
Rating:
5.0

Great service. Highly recommend!

Michelle Wurtz 
Rating:
3.0

Customer did not leave a comment.

James Kaiser 
Rating:
3.0

Check engine light on vehicle. It’s your basic U-Haul rental location.

ROBERT GUZZON 
Rating:
5.0

Customer did not leave a comment.

William Snellbaker 
Rating:
4.0

Customer did not leave a comment.

Rodney Lyons 
Rating:
5.0

Superb location.

Michelle Wurtz 
Rating:
3.0

Customer did not leave a comment.

Daniel Owens 
Rating:
5.0

This was my first time renting a vehicle ever. I used the cargo van. I was impressed with how clean it was. And how new it was. Guess I expected an older vehicle that was used hard considering it’s a cargo vehicle. I made sure to vacuum it out and sprayed it off at the car wash for the next renter. It’s cleaner now then when I picked it up. I would definitely use U Haul again!

Susan Groff 
Rating:
5.0

Super friendly guys at the counter. Helpful, efficient. No messing around. Location is perfect for me, I'm so glad I found this place.

Kevin Browne 
Rating:
5.0

Customer did not leave a comment.

Richard Work 
Rating:
5.0

Customer did not leave a comment.

Hunter Yoder 
Rating:
4.0

Nothing really. Was able to drive to this location at a moments notice after going to another location where I reserved and no one was there. Guy here was friendly and set me right up and walked through everything I needed to do. Would use again and again for sure

Reginald Battles 
Rating:
5.0

APP DID NOT WORK WELL AT ALL

William Kompa 
Rating:
5.0

Customer did not leave a comment.

JOHN LIVEZEY 
Rating:
3.0

When picking up the truck, the app/site wasn't working. Took about 15 minutes for it to load (I had a full 5G signal) Eventually it loaded, but then required me to re-enter all my information that I had previously added when I reserved the vehicle. A bit annoying, but once that was done, all was well.

Justin Detweiler 
Rating:
5.0

Customer did not leave a comment.

Miguel Acosta 
Rating:
5.0

Customer did not leave a comment.

Denise Mitchell 
Rating:
5.0

Friendly, helpful, knowledgeable....would highly recommend

Rebekah Cary 
Rating:
5.0

Great rental experience. Would recommend calling the dealer directly. The U-Haul website is not very reliable.

Stephen Miranda 
Rating:
5.0

Joe was great help very nice everything he set up for me was great help , thank you joe

Leslie Keller 
Rating:
5.0

Customer did not leave a comment.

James Sullivan 
Rating:
5.0

Customer did not leave a comment.

Raman Kareer 
Rating:
5.0

Staff and equipment were wonderful. I will be back again for trailer rental.

Christopher Lindauer 
Rating:
5.0

Customer did not leave a comment.

Scott Grube 
Rating:
5.0

Customer did not leave a comment.

Frank Kim 
Rating:
5.0

Great dudes at this location!

Bob SILVERSTEIN 
Rating:
5.0

Great place. Thanks

DOLORES FALCONE 
Rating:
5.0

Customer did not leave a comment.

Heather Eczko 
Rating:
5.0

Nothing

Karen Cacella 
Rating:
5.0

Always fantastic service ! Easy in easy out!

DEBRA WILSON 
Rating:
5.0

Best rental experience ever. Thanks Joe!

Edith Behr 
Rating:
2.0

Customer did not leave a comment.

DEBORAH FAHERTY 
Rating:
5.0

Customer did not leave a comment.

Dziko Thunde 
Rating:
4.0

Customer did not leave a comment.

Nicholas Welch 
Rating:
5.0

Very helpful in hooking up the hitch and plug.

Donald Singer 
Rating:
5.0

Customer did not leave a comment.

steve williams 
Rating:
3.0

Customer did not leave a comment.

Gabrielle Levison 
Rating:
4.0

The whole process was quick and easy. The guys there are very friendly. The van I rented was late model, clean, well maintained.

Stephen Elko 
Rating:
5.0

Great customer service

JAMES DEE 
Rating:
4.0

I requested pick up within walking distance. NO!!!! We get sent 13 miles away. Then we're NOWHERE NEAR to our storage load-up location which was 5.3 miles from our ORIGINAL REQUESTED U-Haul location. It was 19 miles to get to our load-up location. I only moved 1.6 miles. Yet now to return the truck It was 21 miles. What percent is the kick back to send a U-Haul rental far from their REQUESTED pick-up point to make the customer pay that much more money? The ONLY good thing was the gentleman at the forced U-Haul pick-up location was very polite and sympathetic to our then more expensive day. All it would have taken was a phone call not a last-minute email to inform me and all this aggravation could have been spared. How much more impersonal does U-Haul intend to get? Paula J Smith

Paula Smith 
Rating:
5.0

JTs was awesome

Harry Shuster 
Rating:
4.0

The man who helped us at check in was helpful and courteous.

Christina Gerasimowicz 
Rating:
3.0

Customer did not leave a comment.

ARROLD CANLAS 
Rating:
1.0

Pitbull from across the street approached key box Cell coverage not good

Lou Rossi 
Rating:
5.0

Customer did not leave a comment.

Robert Hickey 
Rating:
5.0

Customer did not leave a comment.

George Garris 
Rating:
5.0

Excellent service and very accomodating during check in and check out.

Reden Mailum 
Rating:
5.0

Very easy to deal with, helped with accomdations

Angela Mastrangelo 
Rating:
5.0

Customer did not leave a comment.

Eric Scatchard 
Rating:
5.0

Owner was so friendly and answered all my questions. I arrived before the business opened prepared to use the mobile check in and owner came out and not only greeted me but also checked me in. Upon return, he kindly allowed me to wait inside for my Uber. Van was completely clean and ready to go when I picked it up. Excellent experience.

SUSAN SEWALL 
Rating:
5.0

While I'm all for keeping older vehicles, this one most certainly could have used some wor (with over 107k miles). Every other van I've used has been newer and in better condition. I believe this one needs an update with the transmission, it was sluggish which would also account for the significant fuel consumption (I've done this same trip with a uhaul a few times and never used that much gas). Otherwise I have no complaints about the location at all. I find it to be efficient and quick to use. Equipment like I said is generally in really good condition.

DANIELLA HALL 
Rating:
5.0

Customer did not leave a comment.

CONFESOR NIEVES JR 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER AMBROGI 
Rating:
5.0

Customer did not leave a comment.

Frank Magni 
Rating:
5.0

Customer did not leave a comment.

Daniel Gaffney 
Rating:
2.0

Customer did not leave a comment.

Fred Irvin 
Rating:
4.0

Customer did not leave a comment.

Reginald Battles 
Rating:
5.0

Customer did not leave a comment.

Edward Semenas 
Rating:
5.0

The process was quick and friendly. Their trucks are newer and well maintained.

Steve Elko 
Rating:
5.0

Customer did not leave a comment.

KENNETH MITCHEM 
Rating:
5.0

Customer did not leave a comment.

khadaija jones 
Rating:
5.0

The battery was weak I had to jump to start with cables from another car

JUAN CALEL 
Rating:
2.0

I didn't get a hand truck as I requested & i was charged for it. Plus I was told it was going to be $50 when I picked up truck and I was charged $95.00. Why was that?

Lorraine Andrews 
Rating:
5.0

Gentleman was polite and courteous. Return was just as smoothe. Originally informed he would charge for 5 hours, if less, he would refund. By the time we returned home my CC had the refund. Very pleased with thus company, highly recommended.

Antoinette Fasano 
Rating:
5.0

Customer did not leave a comment.

Evelyn Martin 
Rating:
5.0

Everything was great

Marc Stewart 
Rating:
1.0

Truck broke down in less than 5 miles.

Nolan Schneider 
Rating:
3.0

The check in and out process on the app is slow and cumbersome

Randolph McCarraher 
Rating:
5.0

Customer did not leave a comment.

Joseph Lane 
Rating:
5.0

Customer did not leave a comment.

Wanda Jackson 
Rating:
3.0

Customer did not leave a comment.

Dee Lewis 
Rating:
5.0

Customer did not leave a comment.

David Hassinger 
Rating:
5.0

Customer did not leave a comment.

Yan Shauchenka 
Rating:
5.0

Customer did not leave a comment.

Lincoln Campbell 
Rating:
5.0

All went very well. Staff was pleasent and helpful.

David Segal 
Rating:
5.0

Customer did not leave a comment.

Michael Byers 
Rating:
4.0

Customer did not leave a comment.

JENNIFER HILES 
Rating:
5.0

Customer did not leave a comment.

JESSICA BENSON 
Rating:
5.0

Customer did not leave a comment.

Jan Long 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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