Awesome
HELESHIA F
Customer Reviews for JP Tyke Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good location close to the parkway. Truck was in really good shape and ready when I got there.
Benjamin GThe engine check light was on. I think it needed an oil change and the visor piece kept falling out while I was driving, it needed replaced badly. Everything else was great.
CANDICE PNot a thing. Tyke’s is the best. Fast in, fast out and the best people you could ever meet!!!!!!
WILLIAM RI would like a refund considering I had to jump the truck twice
Tyler HHelpful, courteous staff. I recommend highly.
James BThe brakes were about to go out on the uhaul truck.
Deloris CEasy transaction from start to finish.
Bryan PThe cabin smelled, and the truck bed had a lot of dirt. However, the personnel was nice and quickly gave us the vehicle. When we returned it if was a very quick return process.
Calvin SAwesome customer service!!!!
JAMIE GLeave tank on full so I don't have to guess how much ( a little over half) is. Other than that, great!
Craig BExcellent business to deal with , very professional
JERRY CThey treat me very well and politely to be honest. But the only thing I do like that the equipment wasn’t clean, he said just returned from a trip and no time to clean it up. I believe him specifically in snow. But something I didn’t like
Emran EFast, friendly service. Not cheap by any means ($1 a mile plus gas plus truck rental fee). Cost about $168 for a 70 mile round trip, including $15 for optional "damage" insurance. Full disclosure: I haven't rented a moving truck for over 10 years so I don't have anything recent to compare it to. Just seemed a little much for a 15 ft. truck.
Michael UN/a
Chartheresa PI have not yet received my invoice by email
cityreach cThey always do a good job.
Tamara MVery helpful and made sure everything was taken care of
Brenda HVery nice customer service
THERESA JNothing! Everyone was so kind!!!
Keea Dthank you
Mary ENothing everything was great
ANNETTE KI've rented a lot of uHauls over the years, and the folks at JP Tyke Auto Service are the best. Super easy to work with and pleasant to be around.
BRYANT GNothing ,I seen. Gents are running this service very well.
Gary SPlease be more diligent with inputting the correct mileage because if it’s wrong then your customers will be charged for miles they did not drive. Thankfully i took pictures of my start and end mileage as proof or else i would’ve been robbed for $120 that they overcharged me. Frustrating. I thought going in the store would be easier than the self service on the app but next time i will only be using the online service so that i don’t run into this issue. Staff was friendly overall. Also, the pricing here is $0.99 per mile and other locations are cheaper so i would not recommend.
Sarah TThe brakes needs to be looked at they made a awfull grinding noise , a red light was broken on top of truck , there were a few water bottles half filled in door compartment, and we only used truck for 2 12 hours and put total of 16 miles on it they charged us for 25 miles 😡 pick up was at 10:21 dropped off at 12:30 on receipt said drop off was 4:15. Don’t understand Why information was totally wrong on mileage and total time of use of truck .also when we pick up truck they marked truck was half tank and broken light was not documented, Truck had full tank according to gas gauge, We did fill total of 4.788 gallons to rerturn it to full tank. Was very disappointed
Sandra FThe truck was discussing and it broke down wouldn't start and over charged me
Candia BAll was good.
Thomas DGreat service! Tyke's Auto Service is right next door to our new condo.
Robert HThe service light on the dashboard came on during our use of the van.
Robert HHave dollies and tie-down straps available
MARK BEngine
Mary-Elizabeth BI would recommend for information to be transferred to the online in time as I tried to check in from my phone and could not. I had to call the u-haul number for assistance. And to place keys in the lock box as they were not and I had to wait for someone to come open the store for me to receive. Also to wipe down the inside the steering wheel was dirty and sticky the door handle and turn signals as well.
Latisha MYou can read my Google review for the full story, but abridged version is that when i returned the guy working did a walkaround WITHOUT ME and then came back claiming damages were done and that i HAD to be responsible "since I didn't purchase their insurance," and also refused to provide an invoice or receipt and check the vehicle in. Very degrading and insulting, repeatedly sneering and demanding i "be honest," as if he had proof that i did the damage he claims and which he probably did himself to scam me out of money. talking about how well I didn't have pictures, I didn't bring my checkout papers with me when i brought the vehicle back in, thus supposedly that guaranteed that I'm at fault. yet silent when i pointed out he didn't have photos or records either, despite telling me at checkout that they were aware of pre-existing damage that i wasn't responsible for. Uhaul should cease licensing their business to such an unscrupulous service station.
JASON BI had to wait an extra hour to get my truck despite having a reservation. Otherwise it was a good experience, the staff was friendly and professional.
Dravyansh SHonestly JP Tyke was great however the Uhaul truck itself kind of failed, the brake line went and I had to have the Uhaul towed everywhere which slowed us down 3 to 4 hours.
Niyimah TSmooth transaction, easy pickup. Will definitely go back
Anthony VGreat great of professionals.
Steven Teverything was great
LAVONNE CIncredibly easy. Very helpful service.
phillip mGreat service!
Olivia KThe employees at Tyke’s are excellent to deal with , from making your reservation to picking up your rental. When you return your rental, the employees are as friendly as when you picked up your rental. I will deal with Tyke’s whenever I need a U-Haul.
ROBERT MI have rented from Uhaul many times, the truck I received was awful, the worst I have ever received. The truck had A LOT of damage, didn't idle well, the pad lock didn't work and the truck was not clean on the outside. The biggest issue was that it was raining and the truck's cargo box leaked badly, causing my things to get wet.
Robert DJust seem the price gets steep when you get sent to a different location further away then we're you live
Jerome WI had a very great experience at this location. It was in and out and I will definitely visit again.
marcelyss mVehicles should come with some amount of included miles.
James SWhen you sign up for moving help via UHaul, you cannot select a time. That is a huge downfall.
Kim JAsk the customer when they are booking online if they want to select In Town or One Way. Without doing that, it becomes deceiving due to the vast amount of services and flexibility offered.
CAMERON HGreat service location
Michael HTykes is the best. Great people.
George FGreat service
MICHELE WEquipment was in poor condition. Multiple tie down rails were broken and the check engine light came on after only a few miles of driving. Interior was clean
nick nNothing,,,great experience!
Stephanie TTruck did not feel like it had much power at times...Washer fluid dispense system and radio did not work at first. Maybe due to weather. Maybe pre start vehicle in cold weather next time prior to arrival.
dinieka gvery small dealer, customer service a little weak!!?? small waiting area , waiting along with lottery customers, customers in for car repairs, gas pump customers, very hectic there on a sat morning, i wont go back there, late afternoon employees a little concerning to me, they seemed like very unhappy pyoung men
Robert GThe truck was just average it only had 1/4 tank of gas and broke down on us
JOANNE JCommunication
KEITH JVery nice people
JOSEPH S