Customer Reviews for JJ&M Foods Inc
(U-Haul Neighborhood Dealer)

59 reviews

700 Auburn Ave   Pontiac, MI 48342

(248) 648-7971

Office Hours

  • Mon-Sat: 9 am–6:30 pm
  • Sun: 10 am–5 pm

Services at this Location:

Contact Us

(248) 648-7971

700 Auburn Ave
Pontiac, MI 48342

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6:30 pm
  • Sun: 10 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

TRULEY TUFF 
Rating:
1.0

Was not open when said would be open. Gave me the run around. From the store all the way to uhual. I will try my best not to use uhual again.

Trent Matthews 
Rating:
1.0

Was over charged for local $55.00 for less then 10 miles

Jacqueline Bledsoe 
Rating:
3.0

The left turning single didn't work and the tail lights were out

Madrika Boney 
Rating:
4.0

Customer did not leave a comment.

Meghan Jansen 
Rating:
4.0

Customer did not leave a comment.

charles boney 
Rating:
4.0

Customer did not leave a comment.

Larreta White 
Rating:
1.0

Customer did not leave a comment.

Vivian Hadley 
Rating:
3.0

Customer did not leave a comment.

Michael Carter 
Rating:
4.0

Have a snow scraper available inside the truck

Keturah Sage 
Rating:
3.0

Customer did not leave a comment.

Charles Boney 
Rating:
4.0

Probably it was all right

John Searcy 
Rating:
3.0

The name for the business on the UHaul app and website is JJ&M Foods. I expected a warehouse like structure. It was actually a party store with the name People's Market. They should change the name of the location on the app and website.

Sally Hart 
Rating:
4.0

Customer did not leave a comment.

Mark Geeter 
Rating:
5.0

Customer did not leave a comment.

Eric Burke 
Rating:
5.0

Need a dolly to move wash machine and dryer

John Grier 
Rating:
3.0

Customer did not leave a comment.

todd richert 
Rating:
3.0

The person in the store needed help with being professional and accurate was all over the place.. Also he forgot the dolly and pads.

Caroline Moody 
Rating:
5.0

Customer did not leave a comment.

Zulfikar Ali 
Rating:
5.0

Experience was great, the truck what great, and it was available when I scheduled it with the dolly I needed. (Previous problem at other locations)

Timothy Grammatis 
Rating:
5.0

Customer did not leave a comment.

trista martin 
Rating:
5.0

My 1st time was great got the truck when needed returned on time price was great I would recommend to others In the Neighborhood

Towana Jones 
Rating:
5.0

I have a wonderful experience every time I go to this location. The people at 700 auburn were nice, patient and always take care of me. 10 out of 10 experience.

Valarie Harris 
Rating:
5.0

I’ve rented from this location several times and every single time is a pleasant experience. I truly appreciate having them in our community.

Valarie Harris 
Rating:
3.0

The truck ran fine, but there was concern if it would last the whole time I needed it. It just seemed a little less than a smooth ride. But everyone was great and quick. It all worked out perfectly. Thank you

melody krcic 
Rating:
5.0

Customer did not leave a comment.

Derreck Ferguson 
Rating:
2.0

I think y’all should tell people when they book online they gotta have a major credit card to rent a cargo van

Kiara Martin 
Rating:
1.0

Taking money out of my account its like stealing I'm upset never went through this before

Shahidah Canda 
Rating:
5.0

Customer did not leave a comment.

Larry E Webb Sr 
Rating:
5.0

Customer did not leave a comment.

Valerie Reyes 
Rating:
5.0

Todo excelente al momento de realizar la devolución

adelyth diaz 
Rating:
1.0

The vehicle smelled horrendous! And I was charged for 2 gallons of gas $9.00+++ I only drove 12 miles and did fill the tank to the same level I received... AGAIN ONLY 12 MILES I WAS RIPPED OFF, VERY SLIPPERY!!!

Gerald Schwanitz jr 
Rating:
4.0

Customer did not leave a comment.

Debra McMurtry 
Rating:
4.0

Customer did not leave a comment.

RICHARD FREDERIC KEEP 
Rating:
5.0

Customer did not leave a comment.

Danielle Inman 
Rating:
5.0

Customer did not leave a comment.

Samantha willoughby 
Rating:
4.0

Customer did not leave a comment.

Sonya Pringle 
Rating:
5.0

Not to much to improve easy to rent next time I will make a reservation, this was an emergency situation and I had no problems in or out. Thank you and God Bless.

Michele Knight 
Rating:
5.0

The people there were very kind and friendly. They made the transaction very easy.

Jennifer Henry 
Rating:
5.0

Customer did not leave a comment.

Varundeep Merugu 
Rating:
5.0

Customer did not leave a comment.

Yisha Polk 
Rating:
3.0

Customer did not leave a comment.

LaQuan Wright 
Rating:
1.0

Customer did not leave a comment.

April Brown 
Rating:
3.0

Customer did not leave a comment.

bryce groves 
Rating:
1.0

Customer did not leave a comment.

Amy Grout 
Rating:
4.0

Customer did not leave a comment.

karen carter 
Rating:
5.0

Your two sons your the father and the mother they're the most best people in the world they're excellent people I'd recommend them to anyone and their party store everywhere they're awesome people I love you guys

Joann Beauvais 
Rating:
1.0

The store owner was 25 mins late and stated it was because he was out drinking late. The Dolly I requested was not available to too it out my card was charged more than once thank God my card was locked.

MISTIE WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

RAYMOND EDWARD 
Rating:
4.0

Customer did not leave a comment.

Kenneth Smith 
Rating:
1.0

original pickup date was 1/1/2023 @10:00 am store not open no one there. call uhaul help line. They tried to contact store. Were unable to reach them. They rescheduled the rental for 1/2/2023 @ 9:00. Store didnt open till about 9:00 so I had to wait. When I returned the rental and received the receipt it showed a safe trip charge of $14.00 which I did not sign up for. I took a 20 minute phone call for a "Manager" to approve the refund which I would have to wait 3 to 5 business days to get. This is the 2nd time in 2 years Uhaul tried to nick me for services I didn't sign up for. I will never use Uhaul again. You guys are the Wells Fargo of the truck rental industry. Please forward this to the CEO and ask that I am requesting a call from them. Mark Danowski 248 342 9160

Mark Danowski 
Rating:
5.0

Attendants were very helpful

Lacrecia Davis 
Rating:
1.0

I was sent to 3 different locations, made several phone calls, and had to throw a fit multiple times in order tog eat help with a reservation I made weeks in advance. I had a terrible time getting my reservation fixed, and certainly didn't have it done on time.

Shelby Young 
Rating:
3.0

Customer did not leave a comment.

Garry Arbuckle 
Rating:
1.0

Not organized not helpful rude will never go back

angela hawkins 
Rating:
3.0

I booked with utility dolly, but when I came no one called me to tell me it was not available.

Saher AlShakhshir 
Rating:
1.0

Customer did not leave a comment.

Katrina Canda 
Rating:
5.0

Customer did not leave a comment.

Vishal Doshi 
Rating:
5.0

Nothing wonderful job

overtis houston 
No reviews have been submitted for this location.

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