Customer Reviews for New 2 U Consignment
(U-Haul Neighborhood Dealer)

176 reviews

10304 US Hwy 90   Live Oak, FL 32060

(386) 208-0555

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–2 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(386) 208-0555

10304 US Hwy 90
Live Oak, FL 32060

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–2 pm
  • Sun: 9 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great place Great People

Matthew Harner 
Rating:
5.0

The lady that runs that place was cool..she works with you on the time of getting it..I was a repeat customer too..

Glenn Smith 
Rating:
3.0

I reserved online. I reserved an appliance dolly and blankets. They had neither. She called several other locations and finally found a dolly and half the blankets. I had to drive 8 miles out of town to pick up. When I got there i had to load myself. At least she didn’t charge me due to the hassle.

Robert Gregory 
Rating:
3.0

Customer did not leave a comment.

Tyeisha Williams 
Rating:
5.0

Customer did not leave a comment.

Peter Bracken 
Rating:
5.0

Customer did not leave a comment.

Norman Scott 
Rating:
5.0

Customer did not leave a comment.

Edward Wilton 
Rating:
5.0

Great people!!!

patrick lamb 
Rating:
5.0

Good people

Patrick Lamb 
Rating:
1.0

Absolutely the worst experience I ever had in my life no lie 🤥

Terrie allen 
Rating:
3.0

The windshield wiper broke when they were turned on so we had to replace it.

ADRAIN LEANNE JACOBS 
Rating:
5.0

On pickup there was broken glass and dirt in the trailer, but I quickly swept it out. Loved dealing with Jeff. Very kind, professional and efficient. Would love to do business with him again.

Edward Algreen 
Rating:
5.0

Customer did not leave a comment.

William Bell 
Rating:
5.0

Customer did not leave a comment.

DARRELL OHRMUND 
Rating:
3.0

Improvement needed at this pick-up location.

BARDRICK MCGUIRE 
Rating:
4.0

Customer did not leave a comment.

Ty Robinson 
Rating:
1.0

Had bad reception with internet service, took over an hour to check in with having to take pictures. And when I returned it, it took forever to get reception as well. I ended up having to call to return truck. Then when I received my bill it was very high with all the extra charges. Extra mileage I could see it because I had to make an extra trip to receive my belongings, but I sent a picture of the fuel while I was doing check in and the charges do not reflect the gas gage picture I took. Not happy that my protection quote was originally $30.00 but was charged $45.00 on final bill. And extra gas and I think I saw a extra service fee for returning late. But I wasn't late, I had trouble with the internet connection. Will never use this location ever again. NOT HAPPY CUSTOMER!!!18503254

CHERYL CAMERON 
Rating:
3.0

The truck was dirty when I got it and I cleaned it.

Neal Smith  
Rating:
5.0

Customer did not leave a comment.

Eliud Diaz 
Rating:
5.0

I have no recommendations. The whole process went smoothly.

Jane Lester 
Rating:
4.0

Customer did not leave a comment.

DONALD SCHUBERT 
Rating:
3.0

Customer did not leave a comment.

frank farinas 
Rating:
5.0

Customer did not leave a comment.

Gary Griffith 
Rating:
5.0

Always so helpful and so friendly at your hall

Cody Garcia 
Rating:
5.0

Trailer has wiring issues

Jason Fontes 
Rating:
4.0

Customer did not leave a comment.

Michael Petrizzo 
Rating:
4.0

Customer did not leave a comment.

katherine Chesser 
Rating:
5.0

Customer did not leave a comment.

John Cutrer 
Rating:
2.0

They forgot the dolly but everything else was great.

Luana Johnson 
Rating:
5.0

Very easy and smooth transaction. Definitely would recommend.

Carole Dowling 
Rating:
4.0

Very easy rental experience!

Brian Cernak 
Rating:
4.0

Customer did not leave a comment.

CHARLES Herkey 
Rating:
5.0

Customer did not leave a comment.

Heather Clower 
Rating:
3.0

Original drop off given to me by text was 114 spruce st. Live Oak Fl. This address was not a U-Haul dealer. Two trailers in a vacant lot and no office around. Checked with used car lot and they said it happened before and they sent us to dealer in other location

Peter Hallock 
Rating:
5.0

Customer did not leave a comment.

Jerry Lehman 
Rating:
5.0

The staff is AWESOME! I would definitely rent from here again!

phillip robeson 
Rating:
5.0

nothing in my opinion. Everything went very well. Great people to rent from. I will definitely use them again in the future.

GLENN WILLIAMS 
Rating:
4.0

I wasn’t given the discount I was promised. I am unhappy with customer service

Ben Fekula 
Rating:
5.0

Customer did not leave a comment.

Michael Sparks 
Rating:
3.0

Customer did not leave a comment.

Kevin Nissley 
Rating:
5.0

Customer did not leave a comment.

Christina Swinford 
Rating:
5.0

Very professional

Ernie Hall 
Rating:
5.0

Customer did not leave a comment.

Mary Key 
Rating:
5.0

Customer did not leave a comment.

George Wilson 
Rating:
5.0

VERY FRIENDLY AND EXCELLENT SERVICE

Jeffrey Chaillou 
Rating:
5.0

Customer did not leave a comment.

Joey Cafaso 
Rating:
5.0

Customer did not leave a comment.

JOSHUA ALLEN 
Rating:
5.0

Customer did not leave a comment.

Eric Davidson 
Rating:
1.0

Don't take money from people and honor your agreement.

AUSTIN PRICE 
Rating:
1.0

Breaks had an issue, needed help to load truck from my storage unit. They sent their two sons, who packed our truck poorly and everything came tumbling down, damaged many items too much to mention. The owner didn't make clear the gas indicator, so I put an extra $50 dollars of gas in and the guy at the other end said SORRY....to bad for you. They were more interested in free stuff to be given over to them so they could sell at their resale shop.....The boys need to learn how to pack a truck before offering their services and charging for a professional job. WHAT A MESS. We had to hire a company to go in and pull crushed items out because it was a dangerous mess. They never even strapped boxes in. Big gauge in brand new freezer door....WOW bad experience all around.

perry hendrick 
Rating:
5.0

Customer did not leave a comment.

THERESA HUDGINS 
Rating:
5.0

Excellent service, friendly atmosphere, owners on site. Clean rental trucks and very accommodating when needing to keep truck longer than anticipated. Have used this U-Haul location multiple times and never disappointed. Thank you.

Christina Bowman 
Rating:
5.0

Customer did not leave a comment.

Thiry Larkin 
Rating:
5.0

Customer did not leave a comment.

mary walker 
Rating:
5.0

Customer did not leave a comment.

Richard Newton 
Rating:
5.0

Customer did not leave a comment.

Reggie Thomas 
Rating:
5.0

Business owners are extremely helpful and go out of their way to make is to make it simple and easy

nancy grossman 
Rating:
3.0

Customer did not leave a comment.

James Deane 
Rating:
3.0

Customer did not leave a comment.

James Deane 
Rating:
5.0

Customer did not leave a comment.

Jennifer Brown 
Rating:
3.0

Customer did not leave a comment.

James Beebe 
Rating:
5.0

Very nice people and fantastic customer service.

Jeffrey Chaillou 
Rating:
5.0

Had to drive 3 hours out of our way to pick up UHAUL equipment, very unsatisfactory as we had a reservation for more than 2 months prior to pick up date.

paul Sneed 
Rating:
5.0

Brandy and her husband are wonderful!

Joe Hagey 
Rating:
3.0

Customer did not leave a comment.

Michelle Hankla 
Rating:
5.0

Everything was easy and quick, helped out tremendously. Would definitely recommend to anyone!!

ROBERT HARE 
Rating:
5.0

Super easy drop off process.

Lori Borrelli 
Rating:
5.0

Great people, plenty of trailers available to choose from, friendly, efficient & helpful, will be back! Highly recommend these folks over the other one in live oak Thanks for everything.

william Bertrand 
Rating:
5.0

Customer did not leave a comment.

FREDRICK HEWITT 
Rating:
5.0

Customer did not leave a comment.

Daniel Yarick 
Rating:
5.0

Customer did not leave a comment.

Daniel Yarick 
Rating:
5.0

The staff was super friendly it was so easy to rent they were so welcome I think the staff for a great experience I will be recommending them as well as using them again

noemi torres 
Rating:
5.0

Customer did not leave a comment.

Michael Sparks 
Rating:
1.0

The "man" at this junk yard/UHaul picked a fight with me. He was angry that i requested refund for dolly i did not receive; he said it was my fault dolly was not on truck. I disagreed but wasn't angry because we had not needed it. While his wife got mileage from truck, he kept on at me, causing me to defend myself over and over. His face got so red, and he began walking around me quickly like he was wanting to punch me but making me dodge him. His wife came back and because her husband was upset and i would not agree he had no responsibility for providing equipment as ordered, she threw in with him and said she hoped i was getting sex she believed i needed, confirming she, too, is a lowlife. It was awful and i was too shocked to record the fight. She even had wrong mileage out which i confirmed with photo on my phone. She got REALLY MAD and said it was my fault for not catching her mistake before i left. I am old enough to be their mother but they treated me shockingly awful. Something is very wrong with the "man" for him to insult me and go on and on, insisting he was correct, and she is an enabling "drunkard's dream". I asked his name for my Google review but that didn't stop him from shouting at me. I have never had such a strange encounter before. I did not expect to be attacked by sick, trashy people. As i ran out to my car, the "man" followed yelling for me to never come back or he would call cops! It was already obvious i would not be back! Those people could never work for others. They are sloppy, lazy and ugly. I have had good Uhaul experience in past moves or picking up materials out of store delivery range so i did not expect to be attacked by a sick couple of creatures. I cannot use Uhaul again because doing so will resurrect the memory of this awful experience.

Marsha Reeves 
Rating:
5.0

Brandy went above and beyond to make my move as pleasant of an experience as moving can be. Thank you Brandy.a

Gayle Thomas 
Rating:
5.0

Very helpful n humble people, service was fast n easy

juan gonzalez 
Rating:
5.0

Great people I picked up the uhaul from. Very friendly and nice. They were also extremely patient with me when I was trying to transfer money into my account to pay for the uhaul. Everything was explained to me, and I’d definitely recommend this location. :)

Jessi Dwyer 
Rating:
5.0

Customer did not leave a comment.

William Nelson 
Rating:
5.0

Customer did not leave a comment.

Mark Buckholz 
Rating:
5.0

The drop off location was close to my destination, I was able to do a drop and go without wasting any time, the staff was very cordial and took care of everything, I would use this location again and highly recommend them.

PAUL LIVERNOIS 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WHITE JR 
Rating:
5.0

Customer did not leave a comment.

Robert LeFrancois 
Rating:
4.0

Customer did not leave a comment.

Lee Williams 
Rating:
5.0

Customer did not leave a comment.

Philip Hines 
Rating:
5.0

Customer did not leave a comment.

James Tucker 
Rating:
5.0

Customer service at this location was great as well. The gentleman who helped me check in my rental was very kind and even helped me park the trailer I rented.

Sharlene Bruzzone 
Rating:
5.0

Customer did not leave a comment.

YAMIRA RICHARDSON 
Rating:
5.0

Customer did not leave a comment.

ROBERT BUSCH 
Rating:
4.0

Customer did not leave a comment.

Bryan Butts 
Rating:
5.0

Customer did not leave a comment.

Mitchell Smith 
Rating:
3.0

Customer did not leave a comment.

Ronald Waddell 
Rating:
5.0

all good

RONDAL HORTON 
Rating:
3.0

Customer did not leave a comment.

david mcdonald 
Rating:
5.0

Customer did not leave a comment.

Rogelio Cobos 
Rating:
3.0

Refused to buy back unused boxes and charged us $0.40 per mile for 31.8 miles "over mileage".

Ronald oberg 
Rating:
4.0

After hours check in impossible due to reservation confusion, but employees there to be informed about troubles checking in. Lock box available, and I am grateful after all!

VINCENT NOMIDES 
Rating:
5.0

Customer did not leave a comment.

Johnny Santana 
Rating:
5.0

The owners of JC Auto Sales/Uhaul were fantastic, Brandi n Jeff are very knowledgeable about their Uhaul business, and very serviceable. I would definitely do business with them anytime.

Mabel Peters 
Rating:
4.0

Customer did not leave a comment.

Horace Hurst 
Rating:
5.0

They helped us even back up the trailer since we were having difficulty backing into place. Very nice people and they made us feel like we were very important customers. A great turn in experience overall.

THOMAS POTTS 
No reviews have been submitted for this location.

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