Was charged the insurance when I opted not to have it. And when asked about reimbursement for that and the mileage not used Dennis saidnwoukd call back but still have not recieved a call about it.Brennen Z.
Customer Reviews for J Woods Inc
(Distribuidor de U-Haul del vecindario)
Sherman, TX 75090
(E Of Hwy 75 Right Behind Dickey's Barbecue Pit)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 1 p. m.
- Dom.: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Have the trucks where you say you will have them. Not in Bonham when they should have been in Sherman. Both managers were very helpful, but somewhere, someone messed this one up!Robert S.
El cliente no dejó un comentario.JORGE P.
El cliente no dejó un comentario.Douglas B.
El cliente no dejó un comentario.TERRENCE K.
Highly recommended by a friend and was very satisfied .JAMES C.
El cliente no dejó un comentario.Ronald R.
I am very disappointed that the long haul one way truck did not have cruise control. My foot still hurts from pushing on the pedal for 18 hours. I won't rent a truck without cruise control ever again. The truck was damaged pretty heavily all over and very dirty outside. It clearly had not been washed or repaired recently. The interior cab was dirty but acceptable. The windshield had sticky tape marks all over the inside which obstructed the view ahead. I had to clean it myself with goo gone and windex all the windows when I got home. Overall friendly and helpful staff, but U-Haul rentals are definitely the second priority side business at this location. I loved the self service pickup with the website/app. It was much faster and less stressful to take pictures and fill out the forms myself and then just go inside to ask for the keys. The staff seemed to like it too because it made everything easier for them.Carl G.
Customer service was most excellent I will take all my business here from now on!david B.
El cliente no dejó un comentario.Jerald H.
It was a very professional visit and all of our concerns were met. I would recommend this facility to anyone .cathy M.
El cliente no dejó un comentario.Joel K.
You can stop sending uhaul communications from TX to me. I live in MO and have never used this uhaul before. You have the won entail address and I've contacted you about this before.ron R.
El cliente no dejó un comentario.Joseph R.
They did not have the reservation information in the computer. We had to enter everything that I entered online again. They could not find the drop off location I had chosen.Raymond M.
El cliente no dejó un comentario.Kelly S.
Rented cargo trailer online but did not know which location it would be returned to. Told employees what city it would be returned in. They did not change the paperwork to reflect that or inform me that the cost to rent would change. The paperwork they gave me does state there can be a charge for not returning it to the original place of pick up. But again, I trusted that they had corrected that part of the order. Once turned in, the cost more than doubled. Worth noting is that if you reserve online, the quote for local and the quote for dropping off in another location are the same amount.Gina M.
El cliente no dejó un comentario.keli O.
El cliente no dejó un comentario.DAVID L.
El cliente no dejó un comentario.Michael W.
Stop sending me status updates for a Uhaul in TX when I live in MO and haven't rented a truck in a decade.ron R.
Quick and easy, very helpful and respectful staff.RUDY D.
The website and app was awful trying to get truck picked up. It took 3 hours and 2 different phone calls. 1st call, took 45 minutes to talk to 1st person. That call was disconnected on their end. 2nd call hold time was 35 min, finally able to get the verification that was needed. You've got to make that better.Douglas W.
El cliente no dejó un comentario.Dominique F.
El cliente no dejó un comentario.CAROLYN M.
El cliente no dejó un comentario.Dustin E.
El cliente no dejó un comentario.Jimmie O.
Its nice to have customer service that is top notch. Way above and beond.mark B.
El cliente no dejó un comentario.Matthew M.
Everything was greatRUDY D.
One way should always be two daysCharles T.
Roaches and cigarette smellMary S.
El cliente no dejó un comentario.Thomas C.
Clean a lot better. In can as well as storage boxTracy H.
Very polite and very fast with turn inRobert W.
El cliente no dejó un comentario.Mark Warner T.
Excellent service!Rebel B.
El cliente no dejó un comentario.Allen R.
Woods Tire Pros is an excellent place to rent from!Rebel B.
El cliente no dejó un comentario.charlene H.
El cliente no dejó un comentario.ADAM CHRISTOPHER A.
El cliente no dejó un comentario.Johnathan B.
El cliente no dejó un comentario.Katherine D.
El cliente no dejó un comentario.Brandon S.
El cliente no dejó un comentario.Irby M.
El cliente no dejó un comentario.Cecilia P.
The service at the location was Great, however the truck was not what I expected. It Howeled starting at about 50MPH, so I had to listen to that noise for a little over3 hours. NOT MUCH FUNHANS PETER H.
Nice people and quick serviceROBERT W.
El cliente no dejó un comentario.Zachary S.
We've worked with Woods in Sherman for some time... they are a good, local outfit.TERRY H.
The first two gears of the transmission wasn't catchingwalter A.
I specifically reserved a furniture dolly which this location didn't have when I picked up my truck. I had to go to Lowe's to buy one. Not sure if that's this location's fault or the UHaul website.JUSTIN L.
El cliente no dejó un comentario.Scott Y.
El cliente no dejó un comentario.Dylan A.
El cliente no dejó un comentario.Ben M.
Great experience!Jackie W.
Friendly, fast, and great customer service!Lisa M.
El cliente no dejó un comentario.JERRY R.
Dennis and his team are great to work with!Paula L.
El cliente no dejó un comentario.Rikki R.
El cliente no dejó un comentario.Phyllis J.
These guys were awesome. Service was friendly and fast, the trailer I rented (along with everything else on the lot) looked brand new, everything was organized, no complaints from me. I'll be renting from J Woods again. Keep up the good work!Sawyer S.
El cliente no dejó un comentario.Jason W.
El cliente no dejó un comentario.Bruce B.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Kristen B.
There was no key drop off location as listed on the websiteWesley C.
They got me in and out fast. Friendly staff :-)brandon D.
El cliente no dejó un comentario.DEBRA N.
We changed locations for pickup after 15 years of renting trailers in Allen at the Kathryn location. This experience was so much better as far as hooking up and getting on the road quicker, and much nicer staff to get the process done. Great job guys! We will rent from you again every time.Ron S.
The steering wheel was very loose. Only problem we had but we let the employees know about it. Also, this location was about to close, we made it in within one minute before closing. They helped us out with the rental and we were so grateful for that. Thank you for being so courteous!Oscar R.
El cliente no dejó un comentario.charles M.
El cliente no dejó un comentario.COLLEEN G.
Woods is a great place to do any business with!KENNETH R.
Didn't get to go over previous damage to truck. Dropped it off at destination and they almost charged me for damage that wasn't my fault.Kristin P.
This business (Houston Ave. in Sherman, TX) has always been the friendliest, most trusting place to do business... we've often resorted to them for packing boxes, trailers, dollies... and they have always been accommodating and friendly.TERRY H.
El cliente no dejó un comentario.Todd E.
El cliente no dejó un comentario.Bradley T.
El cliente no dejó un comentario.W R Tanner W.
El cliente no dejó un comentario.Joel K.
El cliente no dejó un comentario.ALAN B.
El cliente no dejó un comentario.Greg P.
El cliente no dejó un comentario.Christopher A.
El cliente no dejó un comentario.David E.
El cliente no dejó un comentario.Regenia Sue F.
El cliente no dejó un comentario.Regenia Sue F.
El cliente no dejó un comentario.Rory L.
The gentlemen who did my transaction continued a conversation with a coworker while dealing with me as well as he answered a phone call and took care of their questions while I'm standing there waiting to finish the transaction. I and the person with me thought it very rude to not efficiently take care of my transaction with minimal interruption.Karen A.
El cliente no dejó un comentario.TERRI T.
A little professionalism at that site go along wayPatrick P.
El cliente no dejó un comentario.debbie B.
El cliente no dejó un comentario.Tony B.
El cliente no dejó un comentario.KIMBERLY K.
much better serviceMichael S.
El cliente no dejó un comentario.Gordon or David M.
J. Woods Inc. is a very convenient drop-off point for me since it is also the auto repair business that I have used for years in Sherman, Tx. Management and workrts are always poite and helpful.joe C.
El cliente no dejó un comentario.Lori P.
El cliente no dejó un comentario.Gary P.