Customer Reviews for J Scott Ref & AC LLC
(Distribuidor de U-Haul del vecindario)

421 comentarios

1413 Cote Sans Dessein Rd   Fulton, MO 65251
(Intersection of Hwy 54B & Tennyson Rd)

(573) 642-7986

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(573) 642-7986

1413 Cote Sans Dessein Rd
Fulton, MO 65251
(Intersection of Hwy 54B & Tennyson Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

tony F. 
Clasificación:
4.0

El cliente no dejó un comentario.

PEGGY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley H. 
Clasificación:
1.0

They weren't there on time @ 8am when I needed to get started. I choose the 24/7 to make it easier, and didn't receive of key box code. Then I called customer service, they worked with me, and not 1 of his 3 boxes had my keys in it! Then when he did finally show up, he didn't give me the truck I was supposed to have, and it was less gas in tank than agreed. So he rewrote paperwork to show that. He also charged me again, after the website already charged my credit card. Oh, also he didn't have the two dolly's I needed, and never credited me for not having them!

Dustin L. 
Clasificación:
3.0

I rented an enclosed trailer from this location. The tires and connections were in decent shape, but not all the lights worked. The tail lights and brake lights worked, but none of the lights on the front worked. At night I was worried about people not being able to see it. Other than that, it did ok.

Dean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN S. 
Clasificación:
4.0

Take care for the customers.

Flobert N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

Nothing. They were great!

Michelle E. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEFFERY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty F. 
Clasificación:
5.0

Easy to drop off trucks and trailers. Park it and leave. Simple

ANGELA E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNIE D. 
Clasificación:
5.0

Extraordinario servicio al cliente

vickie L. 
Clasificación:
5.0

Everything thing was great couldn't ask for anything better

Fred B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor T. 
Clasificación:
3.0

The pick up location was very cluttered and dark and dingy. The truck we rented was in need of repairs prior to picking up. Not a good experience.

MATTHEW H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ASHLEA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT K. 
Clasificación:
4.0

Close to my house

steven D. 
Clasificación:
4.0

El cliente no dejó un comentario.

shelia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP A. 
Clasificación:
5.0

El cliente no dejó un comentario.

james C. 
Clasificación:
3.0

No one was there when I first got there. He later showed up just as I was leavine.

Thomas D. 
Clasificación:
5.0

Better communication with customer.

Frank F. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

Picking up the truck thru a mobile share apps took me 45 min to get to the key... I was planning to leave at the approx time... but delaying to get to the key took a longer process if not understanding how it's done... tried to scan the scan block .. it took me maybe 7 times to get thru

Mark R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELINDA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Graham M. 
Clasificación:
3.0

This is a weird setting. Dropping off at a building with a key box on a pole, no workers.

Miqueas G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason B. 
Clasificación:
3.0

El cliente no dejó un comentario.

marilyn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa K. 
Clasificación:
5.0

I had an emergency during a move and they were awesome. I arrived and was back out the door in less than 15 minutes. Very friendly and saved me alot of time. Thanks again:)

Tim C. 
Clasificación:
4.0

The customer service was great!

APRIL D. 
Clasificación:
1.0

The managers didn't have the trailers up on blocks or anything, and apparently u-haul doesn't equip their trailers with jacks, so we had to lift the trailer off the ground manually to connect it. I never would have been able to get the trailer connected if I hadn't brought someone else with me. This location also did not have a pull through driveway, so it took a while to back in and out. They also did not have any dollies, so I had to go out and get one somewhere else. Not a great experience at all.

JULIA P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah F. 
Clasificación:
5.0

Everything went just as planned. Jeff & Janet were great to work with & very helpful.

stuart L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY C. 
Clasificación:
3.0

One of the best Uhaul experiences I,ve had with Uhaul. Equipment was ready to go and clean. Store employee even warmed up truck before I got in it. Return process was easy.

Rodriques B. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tosha D. 
Clasificación:
3.0

Site was closed

Mark T. 
Clasificación:
5.0

I have recommended this location to friends in the past and will in the future.

bruce K. 
Clasificación:
5.0

UHaul employee was very helpful guiding me backing up & disconnecting the trailer from my truck.

thomas L. 
Clasificación:
5.0

The UHaul employees were very helpful in unhooking the trailer from my truck.

THOMAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEREMIAH B. 
Clasificación:
5.0

Will be contacting them for rental when we return home in a couple months

Jonathon G. 
Clasificación:
1.0

They messed up my original reservation so instead of fixing it they said they “refunded” me my $740 and then ran my card again for another $640 but I never got my refund and now they won't call me back.

megan F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick W. 
Clasificación:
5.0

The agent, Jeff Acton, was very friendly and helpful. I would recommend this location to anyone in Fulton that needs a van or trailer to rent.

bob N. 
Clasificación:
5.0

My movers were late and Jeff was able to extend the the check-in time from 7am to 4pm. Thank you Jeff!!

BETH H. 
Clasificación:
5.0

We dropped it off on a Sunday evening. The drop off was large and easy.

Joel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK H. 
Clasificación:
3.0

I was to have an appliance dolly and did not get it. Otherwise everything was good

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe E. 
Clasificación:
3.0

We dropped the 1st truck off a day early. He said he couldn't refund the 2and day fee. I found that odd. But overall the truck was fine.

Vicky B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN D. 
Clasificación:
4.0

They were very nice, hooked us up, no issues.

Logan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA JOY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

marrissa T. 
Clasificación:
5.0

Keep up the work. Thank you

vickie A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dan K. 
Clasificación:
2.0

Was concerned because the cab floor and cup holders were still filthy which meant the van may have not been disinfected at all for pickup! Disappointed given COVID-19 pandemic and Uhaul's important reputation.

Gary H. 
Clasificación:
3.0

Not sure

CLIFTON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
3.0

Lower the mileage prices!

Princess B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Callawayken G. 
Clasificación:
3.0

The place was closed

Patrick R. 
Clasificación:
2.0

Went to dropoff location twice and they were closed.went yesterday around 4:15 pm they were closed. Went today at noon they were closed. Sat and waited 15 minutes and someone showed up. Location was dirty and building had no heat. WS expecting my cash deposit back right then in cash. But was told a check will be mailed to me. I really needed the cash then since i spent all my money moving

Tracy B. 
Clasificación:
5.0

Excellent service and staff.

ronald S. 
Clasificación:
3.0

Turn in contact with mobile devices is to long. Needs to be shorter. Agent is going to check truck out before it's rented again !! So why so many be question !!!!!

DOUG W. 
Clasificación:
5.0

J Scott is awesome and so helpful with rental!

Becky G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Carl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
3.0

Was on my way, got there at a few minutes late personal was all gone. Dropped truck and trailer off deposited keys. Tried to do online check in kept getting kicked off line. Now this morning I am charged for 5 extra days of rentals instead of 4 I am not a very happy customer right now. Then charged $25 for a few leaves in the back of the truck. For a customer that our family believe in uhaul for moving services. This was not a good ending.

Charles Earl W. 
Clasificación:
3.0

Notification on change in truck. No call to let me know that I was upgraded. Online a weird email I thought was spam. Ended up being a 20 foot truck. Didbt use half of the space there. More gas had to be paid for then expected. Truck was disgusting on the inside. You didnt notify the place that there was even an upgrade to the truck so he got a blunt part of our reaction. Poor expierence overall. Highly unsatisfied. Do better.

Kylie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON B. 
Clasificación:
5.0

Truck was clean but windshield wipers were crap headlights were way out of adjustment

dennis R. 
Clasificación:
3.0

El cliente no dejó un comentario.

martha W. 
Clasificación:
1.0

Store was closed. Truck had to be left outside in a tiny parking lot

laura H. 
Clasificación:
5.0

These guys were very friendly and proficient!! I've rented from them before and never a problem!!

SHANNON H. 
Clasificación:
5.0

Picking up the vehicle was very easy

DAVID K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

Excellent service from a professional lady again!

Billie N. 
No se han enviado comentarios para esta ubicación.

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