Comentarios de los clientes para J Scott Ref & AC LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de J Scott Ref & AC LLC

Clasificación general:

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Sarah F.
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El cliente no dejó un comentario.

stuart L.
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Everything went just as planned. Jeff & Janet were great to work with & very helpful.

Tim S.
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El cliente no dejó un comentario.

MARY C.
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El cliente no dejó un comentario.

Rodriques B.
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One of the best Uhaul experiences I,ve had with Uhaul. Equipment was ready to go and clean. Store employee even warmed up truck before I got in it. Return process was easy.

michelle H.
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El cliente no dejó un comentario.

Tosha D.
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El cliente no dejó un comentario.

Mark T.
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Site was closed

bruce K.
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I have recommended this location to friends in the past and will in the future.

thomas L.
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UHaul employee was very helpful guiding me backing up & disconnecting the trailer from my truck.

THOMAS L.
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The UHaul employees were very helpful in unhooking the trailer from my truck.

Adam M.
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El cliente no dejó un comentario.

JEREMIAH B.
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El cliente no dejó un comentario.

Jonathon G.
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Will be contacting them for rental when we return home in a couple months

megan F.
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They messed up my original reservation so instead of fixing it they said they “refunded” me my $740 and then ran my card again for another $640 but I never got my refund and now they won't call me back.

Rick W.
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El cliente no dejó un comentario.

bob N.
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The agent, Jeff Acton, was very friendly and helpful. I would recommend this location to anyone in Fulton that needs a van or trailer to rent.

BETH H.
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My movers were late and Jeff was able to extend the the check-in time from 7am to 4pm. Thank you Jeff!!

Joel L.
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We dropped it off on a Sunday evening. The drop off was large and easy.

FRANK H.
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El cliente no dejó un comentario.

David C.
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I was to have an appliance dolly and did not get it. Otherwise everything was good

Joe E.
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El cliente no dejó un comentario.

Vicky B.
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We dropped the 1st truck off a day early. He said he couldn't refund the 2and day fee. I found that odd. But overall the truck was fine.

STEVEN D.
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El cliente no dejó un comentario.

Logan F.
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They were very nice, hooked us up, no issues.

Andrew M.
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El cliente no dejó un comentario.

RHONDA JOY S.
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El cliente no dejó un comentario.

MATTHEW M.
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El cliente no dejó un comentario.

marrissa T.
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El cliente no dejó un comentario.

vickie A.
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Keep up the work. Thank you

Dan K.
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El cliente no dejó un comentario.

Gary H.
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Was concerned because the cab floor and cup holders were still filthy which meant the van may have not been disinfected at all for pickup! Disappointed given COVID-19 pandemic and Uhaul's important reputation.

CLIFTON C.
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Not sure

Kevin A.
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El cliente no dejó un comentario.

Princess B.
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Lower the mileage prices!

Callawayken G.
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El cliente no dejó un comentario.

Patrick R.
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The place was closed

Tracy B.
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Went to dropoff location twice and they were closed.went yesterday around 4:15 pm they were closed. Went today at noon they were closed. Sat and waited 15 minutes and someone showed up. Location was dirty and building had no heat. WS expecting my cash deposit back right then in cash. But was told a check will be mailed to me. I really needed the cash then since i spent all my money moving

ronald S.
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Excellent service and staff.

DOUG W.
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Turn in contact with mobile devices is to long. Needs to be shorter. Agent is going to check truck out before it's rented again !! So why so many be question !!!!!

Becky G.
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J Scott is awesome and so helpful with rental!

Carl R.
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El cliente no dejó un comentario.

Brian B.
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El cliente no dejó un comentario.

Charles Earl W.
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Was on my way, got there at a few minutes late personal was all gone. Dropped truck and trailer off deposited keys. Tried to do online check in kept getting kicked off line. Now this morning I am charged for 5 extra days of rentals instead of 4 I am not a very happy customer right now. Then charged $25 for a few leaves in the back of the truck. For a customer that our family believe in uhaul for moving services. This was not a good ending.

Kylie H.
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Notification on change in truck. No call to let me know that I was upgraded. Online a weird email I thought was spam. Ended up being a 20 foot truck. Didbt use half of the space there. More gas had to be paid for then expected. Truck was disgusting on the inside. You didnt notify the place that there was even an upgrade to the truck so he got a blunt part of our reaction. Poor expierence overall. Highly unsatisfied. Do better.

Jason S.
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El cliente no dejó un comentario.

GORDON B.
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El cliente no dejó un comentario.

dennis R.
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Truck was clean but windshield wipers were crap headlights were way out of adjustment

martha W.
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El cliente no dejó un comentario.

laura H.
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Store was closed. Truck had to be left outside in a tiny parking lot

SHANNON H.
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These guys were very friendly and proficient!! I've rented from them before and never a problem!!

DAVID K.
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Picking up the vehicle was very easy

Marco P.
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El cliente no dejó un comentario.

JOHN M.
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El cliente no dejó un comentario.

Billie N.
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Excellent service from a professional lady again!

Shawn H.
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El cliente no dejó un comentario.

NICK T.
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This was a first class establishment that was well run with excellent customer service.

Norman S.
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When we picked up the keys for the truck, the appliance dolly was not with the rest of the equipment we rented. The guy at pick up location said he would pick it up that afternoon and put in the truck before we came back that night to pick up the truck. Came to pick up truck and still no appliance dolly. Finally able to get a hold of someone the next morning. He forgot to pick it up the day before and would meet us at the other place to pick up dolly. We waited for a bit and then he shows up. The other place was closed and we were ready to go. So, guy from pick up place was suppose to cancel the dolly and refund money, still waiting for that...

Shauna M.
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El cliente no dejó un comentario.

Billie N.
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El cliente no dejó un comentario.

Joni H.
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Great customer service and knowledgeable.

David M.
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El cliente no dejó un comentario.

Bruce S.
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Unit received had a coat of used oil all over the floor of the trailer. We had to clean the floor prior to use as we were using it for transporting furniture.

cheryl R.
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El cliente no dejó un comentario.

Terry T.
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El cliente no dejó un comentario.

sherry L.
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El cliente no dejó un comentario.

Tim R.
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El cliente no dejó un comentario.

charles E.
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El cliente no dejó un comentario.

charles E.
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Great service, had the equipment needed to rent. Thank you. Will definitely go back to this location for more rentals.

David S.
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El cliente no dejó un comentario.

Robert M.
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The 24/7 app was HORRIBLE!! My smartphone had a clear signal, but the app would NOT take a photo so that I could turn in the mileage and fuel gauge reading for the truck at the scheduled time. Of course, if I could not take the required photos, I could not return the truck!! I am so angry about the whole 24/7 app !! This was a very emotional move for me and was made worse by the frustration and struggle to turn in the truck key. I will NEVER suggest that someone is the app.

bob E.
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El cliente no dejó un comentario.

Doyle S.
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Location was closed at 4:30 when I dropped off truck.

jay J.
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El cliente no dejó un comentario.

karen T.
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El cliente no dejó un comentario.

Tracy F.
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El cliente no dejó un comentario.

HARRY E.
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El cliente no dejó un comentario.

Roland C.
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El cliente no dejó un comentario.

CONNIE E.
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El cliente no dejó un comentario.

ann W.
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Or personnel was efficient, knowledgeable and curteous. Had the right size vehicle I needed. Was very impressed with how nice the vehicle was.

melissa A.
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El cliente no dejó un comentario.

Dale H.
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Very happy

JOSEPH O.
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El cliente no dejó un comentario.

VICTORIA T.
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El cliente no dejó un comentario.

DUNCAN M.
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El cliente no dejó un comentario.

Manuel M.
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El cliente no dejó un comentario.

LISA M.
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The owner of the U-Haul business was not there when we arrived, so we had to do a remote pickup over the telephone. I am still waiting for a $.20 per mile credit, as he needed us to bring the truck back to Fulton for a Friday pickup. We were originally going to drop off in Columbia MO, where we moved our items to. I called and left a message regarding the credit, but still have not heard back from him.

Brian D.
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The lighting system was not operable other than brake lights and turn signal. No running lights operable. Resulted in having to leave cargo that night, comeback the ne t day and add an additional 6 hours of driving time.

Nancy A.
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El cliente no dejó un comentario.

Jill S.
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El cliente no dejó un comentario.

Frank L.
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El cliente no dejó un comentario.

DOUGLAS S.
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Rented the 26' truck in the evening for maximum usage, it rained overnight after being fully loaded. While being unloaded I find that the entire "Granny's attic" leaked and ruined my mattresses, clothes, and electronics. Due to the issue, it took a little longer to get the truck to it's return location. The rental agent said he wouldn't charge me for the additional day, even though the truck was returned 30 minutes late..... WoooHooooooo....WHAT ABOUT THE DAMAGE THEIR TRUCK CAUSED ???? I'd like to see some repairs done on these trucks and better customer care when it comes to damage caused by these vehicles care being neglected. I purchased their insurance, but it doesn't cover your stuff, just theirs...be careful people.

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El cliente no dejó un comentario.

PORSHIA H.
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El cliente no dejó un comentario.

david P.
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El cliente no dejó un comentario.

Christine D.
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El cliente no dejó un comentario.

drew S.
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El cliente no dejó un comentario.

Todd F.
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My last two UHaul experiences have been horrible! I reserve a truck, with an established timeline for pickup and then the day before - less than 24 hours I get a phone call telling me I can't get the truck at the desired time or the desired location. Two times very recently you have set me back in time. Moving is stressful enough and your company pulls this crap. UHaul sucks! Believe me, I am telling everyone I know to NEVER use UHaul.

RUSSELL Y.
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El cliente no dejó un comentario.

Roger C.
Clasificación:

El cliente no dejó un comentario.

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