Be at work and open when the customer comes to pick up trailer. Check the turning signals and break lights and not have the customer hook up the chains and cables alone. Have an employee to load and unload trailer on to ball hitch. Do not make your customers feel lime they are bothering you by renting. Clean trailer,fix broken parts. I would not rent again and would recommend u haul not allow you to handle there products. I will be telling others to not use your location.very bad experience as u can tell by my comments.
Danny White
Customer Reviews for J A P Senior Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service; Representatives was above and beyond!
Larry Russell