El cliente no dejó un comentario.JamesEdward H.
Customer Reviews for iStorage
(U-Haul Neighborhood Dealer)
Montgomery, TX 77356
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 10:30 a. m. - 5:30 p. m.
- Mar. - vie.: 10 a. m. - 5:30 p. m.
- Sáb.: 10 a. m. - 4:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MARTIN U.
El cliente no dejó un comentario.Donald N.
El cliente no dejó un comentario.Justin B.
El cliente no dejó un comentario.Shirley S.
You can add all the stuff to the truck that I ordered when I reserved the truck. Appliance dolly, furniture dollies, and moving blankets were not in the truck when I picked it up. As this was a Sunday, no one was available to supply those items for me.Jonathan G.
Availability of help to drop off trailer. If short staffed, please set times that people can know help will be available. Thx!Bradley W.
El cliente no dejó un comentario.DARAN G.
Nothing all was good.Daniel A.
El cliente no dejó un comentario.Ronnie M.
Reserved trailer weeks ahead at college station location and day before was sent text that pickup location changed to Montgomery, over an hour away. Map link in that notification sent me to the middle of a field saying reached destination. It was actually 10-15 miles further.rita S.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Cathleen C.
they were closed the morning I dropped off the truckCharles O.
El cliente no dejó un comentario.MICHAEL N.
El cliente no dejó un comentario.Jimmy G.
Management was unprofessional and rudeCaleb A.
El cliente no dejó un comentario.Dixie T.
The service lady was wonderful at this location I could not do the mobile pick up because it was so confusing, but she helped me instead she deserves a raise and the mobile app pick up needs to be made user friendly because I was in tears trying to use it and will never try it again only go to a real person 😊Christine G.
El cliente no dejó un comentario.Ronald G.
the only problem I had was the address I was sent to drop off the trailer was 15 miles away from the actual location. The location I was sent was a personal residence outside a town. The place I dropped it off at was very friendly and helpful.George S.
Did not refund my deposit and had to go in circles with getting my depositTamara J.
El cliente no dejó un comentario.Kalin J.
There was no person to help with attaching the unit. Only one person at the location and the unit was way in the back making it difficult for the attendant to leave the reception area unattended, It should have been brought out front ready for attaching. If I were alone, it would have been difficult at best.Gregory Y.
El cliente no dejó un comentario.Wanda D.
El cliente no dejó un comentario.Ken J.
This was the 3rd location I stopped at trying to return the 2 trailers. Thanks to the lady working for taking them. It's SHOULDN'T be that hard to return a trailermichael B.
El cliente no dejó un comentario.Michael U.
Drop off did not go smoothlyPaul B.
El cliente no dejó un comentario.Carlos R.
El cliente no dejó un comentario.William R.
Since this location is closed on Sundays, it would help if equipment could be dropped of at another location close by. There are locations within a few miles open on Sundays.Steve G.
The location added on the SafeMover5k insurance without my knowledge, consent, or authorization to do so.Mark C.
I put the right amount of fuel back in the truck, but yet I still get charged for 3 gallons. The vehicle was dirty and I put it on the Uhaul app, but recieve a cleaning fee. On top of that the steering wheel pulls to the left.Andrew S.
El cliente no dejó un comentario.Mitchell S.
The phone number provided by Uhaul on paperwork would not work. took over an hour to find I Store number to get in touch with person at the location. Once contact made drop off was great. Makes more sense to use IStore # or get the equipment fixed so Uhaul number works....Paul P.
Staff completely unhelpful and will not be returning there for any Uhaul servicesBrian H.
Put a jack on your 6x12 trailers. I had to lift and attach this extremely heavy trailer to my vehicle. A crank-up jack on the trailer would help.Robert P.
Extraordinario servicio al clienteCarolyn H.
El cliente no dejó un comentario.DALE L.
Lady ( Gigi ) was Professionsl and kindMARY C.
Quick checkin and great service from employee. Thanks, MikeMICHAEL F.
El cliente no dejó un comentario.Aaron C.
Fix your computersJOHN P.
I took the U haul for return to the location given on my emailed contract. It was a few minutes after hours (5.15pm) so I followed all steps to return via my app. It then told me to go to another location 30 mins away!! I drove to new location which too was closed at 5pm. Trying to return via app was impossible as app does not work. Had to go on main site to complete the return. The cab and dome lights couldn't be turned off as there were no clear instructions. Took us longer than expected to figure it out. Location of where to park wasn't clearly indicated. An off duty location employee then showed us. Overall the return process was cumbersome and very slow and frustrating!RAJNISH K.