Customer Reviews for IStorage
(Distribuidor de U-Haul del vecindario)

17 comentarios

5579 Wellington Rd   Gainesville, VA 20155

(703) 753-5060

Horarios de la ubicación

  • Lunes y martes:
    10 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Miércoles - Viernes:
    10 a. m. - 12:30 p. m. / 1:30 p. m. - 5 p. m.
  • Sábado:
    10 a. m. - 12:30 p. m. / 1:30 p. m. - 4 p. m.
  • Domingo:
    Cerrado
Horario especial
  • 1/26/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(703) 753-5060

5579 Wellington Rd
Gainesville, VA 20155

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes y martes:
    10 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Miércoles - Viernes:
    10 a. m. - 12:30 p. m. / 1:30 p. m. - 5 p. m.
  • Sábado:
    10 a. m. - 12:30 p. m. / 1:30 p. m. - 4 p. m.
  • Domingo:
    Cerrado
Horario especial
  • 1/26/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

This comment is about UHaul vehicles in general (rather than for or against this location). I'm retired military and have used UHaul at least a dozen times. I have never picked up a UHaul vehicle that was clean. The seats, dash, and windows are typically covered with food and God knows what else. I often have to use my own disinfectant wipes to clean the steering wheel and immediate dash area. I also have to often clean the windows.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Don't close before the time on the door lol

THOMASLEE D. 
Clasificación:
5.0

Ninguno

Arnold S. 
Clasificación:
5.0

Excellent and fast service

Aaron C. 
Clasificación:
5.0

Have a direct line to the actual Uhaul desk/staff to avoid going through the endless disconnects of the storage business. The ladies were great in their customer service!

Rolanda J. 
Clasificación:
5.0

Excellent equipment. Great customer service--pickup and return were both quick and convenient.

John H. 
Clasificación:
4.0

Your Uhaul App did not work when returning the truck and the wait times on your Customer Service 800# are a JOKE! One Hour & 33 Minutes........

William C. 
Clasificación:
5.0

Drop off location was the only real bright spot of my u haul experience. Highly recommend iStorage in Gainesville, VA. Since my u haul "guaranteed reservation" was not honored, I needed to call u haul to receive my $50 credit. Don't expect u haul to flow up with you. And yes - I had to wait over an hour to talk to a u haul representative.

Jeffrey K. 
Clasificación:
4.0

Keyless pickup was the WORST. I will never do that again. Wasted 2.5 hours of time while having movers on the clock $$. 1. Dont bother downloading the app it doesn't sync with the online.com. I had to go home and log into my computer. 2. No rep called the night before. I pre-registered...so I thought, but come the morning of nada. Between using my phone to email myself my drivers license then attaching it to the web site all while in a vacant storage facility it was frustrating. The app should allow you to up load this from your phone. And thank God the facilty was in a safe place otherwise it could be dangerous for a single person. 3. They require you to give 2 contacts...mine were at work. Anothet wait in a vacant lot. 4 BOTH representatives I reached were great and good job for customer service. But Never again because I simply don't have the time and money to waste.

CONSTANCE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

rob M. 
Clasificación:
1.0

I had a 10:00 am pickup scheduled. No one was in the office. I tried calling Uhaul and was put on hold with a 50 minute wait. I called Istorage and they could not help. I finally had an employee show up and help 30 minutes later. Horrible experience. I have used Uhaul for years; no longer. I will try another company.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUNGAE L. 
Clasificación:
4.0

Needs to be more familiar with uhaul website to check you out

Brian E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

Make sure you don't over charge.

Alireza F. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba