Customer Reviews for IStorage
(U-Haul Neighborhood Dealer)

45 reviews

3908 Garth Rd   Baytown, TX 77521

(281) 691-6293

Office Hours

  • Monday:
    10 am - 1 pm / 2 pm - 5 pm
  • Tuesday:
    10 am–5 pm
  • Wednesday:
    Closed
  • Thursday - Saturday:
    10 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(281) 691-6293

3908 Garth Rd
Baytown, TX 77521

Services at this Location:

Office Hours

  • Monday:
    10 am - 1 pm / 2 pm - 5 pm
  • Tuesday:
    10 am–5 pm
  • Wednesday:
    Closed
  • Thursday - Saturday:
    10 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

david chamberlin 
Rating:
5.0

There was a little bit of trash in the back not bad only a handful when I picked up the truck was just a little past gas put it back where it was but when I got the bill it said it was quite a bit as gas and they charge me.

Danny Simmons 
Rating:
5.0

Everything was awesome, and so was the attendant.She explained everything well.I recommend Uhaul for all you need

Damian Garcia 
Rating:
5.0

Nothing the whole experience was pleasant. And the associate was great and helpful.

Lisa Romero 
Rating:
5.0

Michelle was awesome and extremely helpful

Lawson Boring 
Rating:
5.0

I was a great experience.!!

Norma Rivera 
Rating:
5.0

Customer did not leave a comment.

Wilber Perez 
Rating:
5.0

Customer did not leave a comment.

Anastacia Griffin 
Rating:
4.0

Explain better how to operate the app to get the key out of the box

William Rutledge 
Rating:
5.0

Thank you. Excellent service

jasmine stephens 
Rating:
5.0

So far so good

Ricardo Longmore 
Rating:
3.0

Customer did not leave a comment.

Ashley Vaughn 
Rating:
5.0

Very friendly and helped me get everything turned in and get me on my way.

Matthew Rush 
Rating:
5.0

Thanks for everything

Oguzhan Baki 
Rating:
4.0

Customer did not leave a comment.

Harold Hawkes 
Rating:
4.0

Pleased with service

Doreen Anderson 
Rating:
5.0

Nothing

Stacey Wensing 
Rating:
5.0

Customer did not leave a comment.

saida de leon 
Rating:
3.0

I turned my truck in after hours, so I didn't see or speak to anyone. This is the ONLY reason why I rated the store "Average".

katovishia west 
Rating:
3.0

The truck was not cleaned. There was dog hair everywhere all over everything. I had to use disinfectant wipes to clean the truck. The driver side sun visor was damaged. Overall the truck was disgusting!

Angela Lane 
Rating:
5.0

Customer did not leave a comment.

Laura Oquin 
Rating:
5.0

Customer did not leave a comment.

Jessica Barnard 
Rating:
5.0

Customer did not leave a comment.

Robert Kersey 
Rating:
5.0

Everything was perfect. Quick process .very friendly. Very nice experience with person who helped us. This is where im coming to rent when i need a uhaul. Thank you a satisfied customer.

suluoo tauau 
Rating:
5.0

Customer did not leave a comment.

Miriam Dawson 
Rating:
3.0

It took me 2 hours to return it because I never put a mileage amount only to be told add a zero 2 hours later

Jakera Vann 
Rating:
1.0

I picked up @2 my return time was 1 I kept calling around 11:30 to get a storage no one answered, from 11 til my return time nobody ever answered the phone once I got there nobody was even in the building I stood outside for 2HOURS trying to get a storage unit until I just decided to get one somewhere else highly unprofessional then after charging $101 when I got the truck they back door and took $83 off my card

alyse dailey 
Rating:
5.0

Customer did not leave a comment.

Tanisha Tatum 
Rating:
5.0

Customer did not leave a comment.

Reynaldo Rios 
Rating:
5.0

Customer did not leave a comment.

theresa jackson 
Rating:
5.0

Customer did not leave a comment.

ESMERALDA CUELLAR GONZALEZ 
Rating:
4.0

Customer did not leave a comment.

Reed Rinn 
Rating:
4.0

Customer did not leave a comment.

Marcos Briceno 
Rating:
5.0

Customer did not leave a comment.

nancy BLANCO 
Rating:
5.0

Customer did not leave a comment.

Moises Gonzalez 
Rating:
4.0

Customer did not leave a comment.

Charles Bevven 
Rating:
1.0

The dolly, furniture cart, and moving blankets that I reserved were all unavailable. I needed some assistance with picking up the vehicle and was treated rudely by the gentleman who was working at IStorage. He was inpatient and not helpful at all.

Brian Gross 
Rating:
4.0

Customer did not leave a comment.

LEONILA DIZON 
Rating:
2.0

Customer service skills can improve kindness is a must .

Christina McCartney 
Rating:
1.0

Having ways to pay for the truck with customer care vs only in person. I waited 2 hours for my rental due to having system issues where my card could not be accepted due to the system being down which hindered my progress in moving even though I did everything right on my end as far as reserving the truck ahead of time

Elmer Flores 
Rating:
5.0

Customer did not leave a comment.

Hilda Garza 
Rating:
5.0

This was a great experience! This location has a very professional, polite, friendly, knowledgeable and efficient employee that made it a perfect seamless rental. I don’t know his name but this company is very lucky to have someone so committed to excellence and customer service. I was very happy with the truck- everything worked perfectly and it made moving my friends apartment so much easier! I will definitely be a repeat customer to Uhaul and to this location. Thanks for everything! Lisa Parker

Lisa Parker 
Rating:
5.0

Customer did not leave a comment.

shewanna lat 
Rating:
5.0

Customer did not leave a comment.

D Ann Schimmng 
Rating:
5.0

Customer did not leave a comment.

LARRY MAYFIELD 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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