The rental was to be a counter pick up, however the person had to leave for a family emergency (which happens). However it was very chaotic in trying to get the truck. The sign on the door had an incomplete phone number listed for help (it was missing 3 digits). When finally we were able to find a number to call it was a challenge to work thru it all. Once we got the key it was easy but the whole ordeal took at least 30-45 minutes out of our day.Stephen R.
Customer Reviews for IStorage Overland Park
(U-Haul Neighborhood Dealer)
Overland Park, KS 66221
Servicios en esta ubicación:
- Mon–Fri11 a. m. - 5 p. m.
- Sábado11 a. m. - 4 p. m.
- 11/26/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
We requested a dolly, and we were told one would be on the truck for us. Of course, it wasn't there. The new guy at the desk said, oh let me call around to see if this or that place has one. The move we made was extremely difficult. Why can't somebody get at least some things right..We are sick of dealing with half wits who do not take pride in what they do.ROBERT B.
the mover i was hooked up though uhaul committed aggravated assault/attempted murder. they trashed both houses. lots of drywall work and painting required. i will be in touch.Jim A.
The key was not in the lock box when we arrived at pick-up. Thankfully the store was open and they had the key inside.Lori B.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Ajaykumar A.
El cliente no dejó un comentario.Gregory B.
El cliente no dejó un comentario.David B.
Easy access and Friendly staff.Krishna Mohan M.
El cliente no dejó un comentario.sharon S.
El cliente no dejó un comentario.Rocky B.
Hours not listed online. Tried to deliver the truck at 8am but they didn't open until 10. Had to make two trips and waste gas. Other than that, the guy inside was very helpful and the return went quick.webster J.
It was a good experience renting a u haul truck for moving. When we returned the truck someone met us right away and inspected the truckJANET S.