Everything was good
jesse R
Customer Reviews for Isidros Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Offer renters a demonstration about how to properly use the tow straps on the auto trailers, they were tightened down incorrectly and took nearly 20 minutes to get untangled.
Weston FTHE PICK-UP AND DELIVERY LOCATIONS WERE BOTH GREAT... WOULD LIKE THE OPPORTUNITY TO SUBMIT A SURVEY EVALUATING THE PHONE AND SET-UP SERVICE WE HAD TO WORK WITH WHILE SETTING UP USE OF THE EQUIPMENT... BECAUSE IT WAS LOUSY.
Karen SExcelente service
Jose NNa
SALOME ZGreat place to rent from in Neosho!
Dooriya LI am forever grateful that I can just look up where the trailer I need is
Michael HDon't lie and say that the first thirty miles are included in the quoted price of $40/day, then charge me for each of the 22 miles i went.
NATALIE CThe online pick up process was a disaster. Tried to get the truck on friday, i reserved it days before apparently the system went down after myself and the lady inside tried getting me another truck as well we were there almost 2 hours i think before giving up. Went back the next still took over 30 mins to get the truck and on our way. I feel like my drivers license stuff could have been done before hand to save a step or two.
Emily WEverything excellent.
Juanita HSee above. Not thurough in inspecting gas levels in returning trucks and did a very poor job at refunding the charges that it cost me from their neglect. I'm entirely disgusted in my treatment. Will not recommend to anyone.
Martin GI think it is crap that we returned the trailer 25 hours early and did not get a refund for the day. Uhaul decided we needed the trailer for 4 days, not us.
Margaret M