Customer Reviews for Ironbridge Self Storage
(U-Haul Neighborhood Dealer)

479 comentarios

6100 Blest Ln   Richmond, VA 23237

(804) 482-7405

Horario

  • Mon–Sat
    9:30 a. m. - 5:30 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(804) 482-7405

6100 Blest Ln
Richmond, VA 23237

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9:30 a. m. - 5:30 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

Tammy was excellent, very friendly and personable. I like the location but there wasn't much parking. Overall it was a great experience I have decided that I will only rent from this location. It is better than the location I rented from in Short pump

MYISHA J. 
Clasificación:
1.0

Overcharge

Yoselin R. 
Clasificación:
5.0

Very helpful when dropping off. Very friendly, would use again.

greg S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler M. 
Clasificación:
5.0

Excellent place

WALTER S. 
Clasificación:
5.0

Excellent customer service as usual 👏 👌 👍

Beatrice F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse H. 
Clasificación:
2.0

Don't book me without telling me how to check in because you are closed. Also don't give me filthy truck then charge me for a cleaning fee

Katherine P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL D. 
Clasificación:
5.0

The people in the office were extremely helpful and made everything easy.

JERRY M. 
Clasificación:
5.0

very helpful

Steve K. 
Clasificación:
4.0

The vehicle smelled of potent cigarette smoke and took forever to dissipate.

deonte B. 
Clasificación:
5.0

Super easy drop off.

Renay L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERYL G. 
Clasificación:
5.0

Make sure the pickup truck is clean inside and outside. The pickup truck was really dirty.

ALFREDA H. 
Clasificación:
5.0

Service was efficient, and timely. Customer was calm, friendly, patient and responsive.

Erica B. 
Clasificación:
5.0

Amazing customer service, would go there again!

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan F. 
Clasificación:
5.0

The manager and associate were extremely curteous and helpful.. (This was an alternate drop-off point as the scheduled drop-off point refused to accept the return of the auto-transport claiming he had no room ... though his lot was 90% empty! )

Alan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leesa W. 
Clasificación:
5.0

Tammy was wonderdul

RILEY F. 
Clasificación:
5.0

Great service. Mike is Amazing.

Shanita T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

No improvements continue to flow in Excellence

Tenisha L. 
Clasificación:
1.0

I did the remote drop off and it was complicated. I needed to take a lot of photos of the truck and had already dropped the key in the lock box. This time...who knows what will happen with my bill. Next Time, I will pick a place that is open to drop off the truck on a Sunday.

angela G. 
Clasificación:
5.0

Mike was extremely helpful ans efficient

Rebecca P. 
Clasificación:
5.0

Everything was great !! nothing to improve from my stand point an the customers service was outstanding I really appreciate the service thank you so much you all have been great.

Frederick I. 
Clasificación:
5.0

El cliente no dejó un comentario.

David Z. 
Clasificación:
5.0

Large storage place with lots of UHauls. Very effective and friendly. I would like to comment about the customer service I received. I can't tell you how amazing and professional they were. I had a problem and they were calm and reassuring and made it right. Fantastic customer service. Great job Uhaul team

Bruce M. 
Clasificación:
5.0

Mike and Tammy were a great help very friendly and professional services. Quick and easy

William D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armenta D. 
Clasificación:
5.0

The woman who checked us in was very friendly, professional and efficient. Very nice grounds.

Erinn C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim B. 
Clasificación:
5.0

Mike and Tammy are Great

Ebony E. 
Clasificación:
5.0

Continue your great customer service!

Lester H. 
Clasificación:
5.0

El cliente no dejó un comentario.

taiwo A. 
Clasificación:
4.0

El cliente no dejó un comentario.

RALPHCRAIG T. 
Clasificación:
5.0

Mike was great and very helpful. The whole process was quick and easy.

Dave F. 
Clasificación:
5.0

Mike provided excellent service and satisfied all of my concerns.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

maria A. 
Clasificación:
5.0

The staff at this location were fantastic.

Jack J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence J. 
Clasificación:
5.0

Great service

Irvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomasina P. 
Clasificación:
5.0

Mike was fantastic to work with.

Michael D. 
Clasificación:
5.0

Great customer service!

SANDRA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VILA G. 
Clasificación:
3.0

Make sure the lighta are all working before the paperwork is signed.

Ralph M. 
Clasificación:
4.0

Rented 15 ft truck and it drove ok, but was clean on inside and the bay was clean. Good experience

John S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edwin H. 
Clasificación:
5.0

Was such a pleasant experience in what can be stressful times.

Margo S. 
Clasificación:
4.0

The inside cab of the van I rented needs cleaning.

Lauren P. 
Clasificación:
5.0

Great customer service. No improvements needed. Great staff.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy H. 
Clasificación:
5.0

Staff was incredibly friendly and accommodating for changed needs.

Miriam P. 
Clasificación:
5.0

Mike was professional and friendly!

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

Friendly Staff!

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian B. 
Clasificación:
5.0

Michael was very friendly and did a great job at explaining important things about the rental. The truck was okay in terms of cleanliness. And I was praying the engine would hold up during the drive (sounded strained). Brakes were softer than I was accustomed but the truck has a great deal of miles. It was my understanding the truck was going to NN VA for a well needed PM visit!!

micah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie E. 
Clasificación:
5.0

Mike was awesome and very helpful. I would ONLY rent from this U-Haul location going forward. Thanks again

Jeffrey C. 
Clasificación:
5.0

The location manager was outstanding. She was personable and professional. She provided an email with the turn-in receipt. I will most definitely use this location when I rent the next U-Haul.

socorro A. 
Clasificación:
5.0

The Attendants, were knowledgeable, attentive, and very nice! :)

LYDIA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gloshanda F. 
Clasificación:
5.0

Tammie went above and beyond to make my rental experience a great experience

John M. 
Clasificación:
5.0

Seamless process. I'd definitely use this location again

Tangee A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelbie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon P. 
Clasificación:
3.0

Dropped off during non-business hours so most above ratings did not apply. The signage was confusing to me where to park the truck. As a result I thought there was a loop around and found myself blocked off and had to back up the truck and trailer. That was challenging. Other than that all was good. this is reason for average rather than higher rating.

Ronnie H. 
Clasificación:
5.0

I have used uhaul for all of my moving needs over the past 35 years. This was the MOST streamlined and effective end to end process to date. A high value for the cost. I appreciate the staff at both ends of the process and the movers were great.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kala K. 
Clasificación:
5.0

Excellent customer service today.

Beatrice F. 
Clasificación:
5.0

The staff was very friendly and very helpful even when it look like I wasn't going to get the truck back in time they called me to let me know that I had additional time at no cost working with U-Haul is a win-win situation

Alicia H. 
Clasificación:
4.0

El cliente no dejó un comentario.

margarie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEENPENDELL C. 
Clasificación:
5.0

My experience was great I have nothing bad to be improved. Gracias

Eva H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alba C. 
Clasificación:
1.0

El cliente no dejó un comentario.

WARRENYI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G. 
Clasificación:
5.0

Mike was very helpful given the challenges we faced getting the truck at the originally scheduled location. We were due to pick up the truck at Grease Monkeys off Hull Street. When we got there we found out Uhaul changed our reservation. We needed to pick up the truck at our earlier time not when the new location was opened. The guys at Grease Monkeys went above and beyond to help us. Then Mike at the new location was efficient and pleasant. Glad the workers dealing with the public are so responsive. We were shocked that Uhaul could change our registration and we didn't know.

Tiffany N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENIAHILL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRYG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETHLYNN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEKSANDRI G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Isaiah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELWADE W. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba