El cliente no dejó un comentario.SABRINA H.
Customer Reviews for Iron Guard Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Not fair to judge where I dropped it off. I wanted to use a manned location. At first three I went to had to do it on website I did not bring password for and my phone was near dead. I did not like having to come to my office to make calls to identify a location with people. This was the only issue I had with the whole move.DANIEL S.
Very Nice customer service !!!!! Understanding they asked me questions told me some good advise took the time and explained all about the car hauler . Wonderful experience Will definitely used this location again!!!!! Great guys at this facility!!!!MONTELL J.
The alarm went off in the back of the truck I call and they connected me to road side service I held on for about 45 minutes and my phone went dead I plugged it in and called back and held on for over and hour no 1 answer I hung up because the alarm just went off by itself. It doesn't make any sense to have someone hold on that long and nobody ever answered the phone what if it was a real emergency I would not be able to get no helpMichael J.
El cliente no dejó un comentario.Tommy C.
Enjoyed your serviceMarshalene B.
I need a refund for the dolly I paid for it but it wasn't in the truck and we really needed itAshton Q.
Everything fineShannon H.
My overall experience was awesomeAmy M.
Very friendly easy to work with...ERIC J.
El cliente no dejó un comentario.Rachel M.
El cliente no dejó un comentario.Angelina F.
It was a pleasant experience The gentlemen who helped us made it easy and did his job perfectly .wayne C.
El cliente no dejó un comentario.Tamiko C.
El cliente no dejó un comentario.Jessica S.
El cliente no dejó un comentario.Paula M.
El cliente no dejó un comentario.angela B.
Jason Bray was very helpful and professional.JOEY D.
We had a great transition moving my in laws furniture. We have used U-Haul several times in the past. With every move, we've had a great experience. Thank you for such great service.Ed B.
El cliente no dejó un comentario.Jasmaine S.
El cliente no dejó un comentario.Lynn O.
The Website is awful. Both when IAngela L.
El cliente no dejó un comentario.Karrie G.
The two gentlemen that were there, Ricky and Jason we're extremely nice and very helpfulJason B.
El cliente no dejó un comentario.Donald S.
El cliente no dejó un comentario.Dorothy C.
Excellent service and products. Friendly PeopleRobert S.
Truck was rented to me with right headlight low beam burned out. Time restraint prevented me from returning the truck to U-Haul. Additionally, I found rotten apple core resting between the dashboard and the windshield. Does anyone inspect the vehicle before renting?richard A.
Excellent customer service, the employees took great care of me.SHERIDAN J.
Everything was really good and in order very professional need know improvement at all thanks for your service.Iris R.
We were told and we verified that we had a truck. Got there and no truck. Had to go to another location only to find they were not open. When they did open, the system was not working to take payment (which I know was not their fault). Cut into our loading/packing time by almost 2 hours.david C.
El cliente no dejó un comentario.Brayan A.
Post the time for opening and closing on the door, there was no number for opening and closing on the door and we had to wait for approximately 30 minutes before we knew what time the building open only by calling U-Haul to see what time it opened.Rosemary M.
El cliente no dejó un comentario.cindy B.
El cliente no dejó un comentario.Ken M.
El cliente no dejó un comentario.Tim R.
Check the lighter ports to make sure they work for charging one's phone. A side step would be nice as it is a high clearance.bonnie R.
El cliente no dejó un comentario.James R.
I was concerned about the 2 front tires The tread on them was bald on the outside edge of the tires The back tires were in good condition The move was a short distance and we had no problems but if a I had a good distance to drive I would have asked for a different truck The service was good and overall was about averageDebra S.
El cliente no dejó un comentario.kay W.
El cliente no dejó un comentario.Christian S.
El cliente no dejó un comentario.kenneth S.
Great place.. customer service was great..jabari R.
El cliente no dejó un comentario.Michael B.
Great location. Awesome staff!!Alicia D.
El cliente no dejó un comentario.Michael C.
I am very displeased with the u haul experience! I made the reservations in advance. I was told where the 26 foot Van would be for pick up and that I would receive a call. On the morning I was to pick up the van, the worker on 195 Jasper, Al. said that he was not aware of the order. I called the main office and was told there was a van 30 miles away. It turned out to be 45 miles. I had pay someone to take me that distance for pick up. There was no blankets. I had ordered two dozen. I had to go back to 195 to pick up the blankets. I was told by one of the workers at u haul that you "over book." I also had hired two people to load my u haul (since I have limited disability) at $100 an hour. So there they sat for two hours while I went to pick up the u haul. I want to be reimbursed for the amount inconvenience and out of pocket expense. You mishandled my rental in a reckless manner. I am totally unhappy with the experience! My phone number is: 205-300-7625. Dr. Dale HubbardWaymon H.
El cliente no dejó un comentario.Cortelius B.
El cliente no dejó un comentario.Eddie W.
Just continue doing what you do...Albert W.
The people were courteous kind and helpful in the locationJOHNEL T.
El cliente no dejó un comentario.EDDIE M.
El cliente no dejó un comentario.Geoff P.
Pickup location was changed 1 day before arrival. I was 7 hrs. Away and needed the original location. This was inconvenient and cost more per mileage.Robert B.
U-HAUL screwed my family over by picking a location that was far away from my drop-off point in both Birmingham, AL and Spring Hill, TN. On two occasions, I was told my location was on Montgomery Highway in Vestavia Hills, Alabama. Of course, you gave me a mini-storage parlor out in the middle of nowhere. In my previous move, U-HAUL gave me a tow dolly for my car they intentionally knew was faulty at their Corpus Christi, TX location. It is clear to me that U-HAUL continues to lower their standards in customer service and quality of product. I tire of your incompetence and lack of concern for your customers. I desire part of my rental refunded due to the inconvenience caused by my extra, unnecessary travel time.James C.
Actually charge what you say you will charge.JAMES M.
El cliente no dejó un comentario.Grace A.
The customer service rental agent at this location exceeded my expectations. He was friendly, courteous, helpful, efficient, professional and knowledgeable. In my future rentals, I will definitely rent from this location.Pamlyon W.
El cliente no dejó un comentario.tiara H.
El cliente no dejó un comentario.Raymond R.
El cliente no dejó un comentario.JENINE L.
El cliente no dejó un comentario.sphanie M.
Dropped out in the drop box, so I didn't speak to anyone.LYNETTE F.
No improvement needed. Your staff always provided excellent quality service. Ricky and Jason sincerely cared about meeting our needs for service, storage, or equipment during each visit we made. Thank you to them both. The Robinson Familyshirleen R.
Nice attentive staff. Very helpful.MICHAEL P.
none great locationGeraldine M.
El cliente no dejó un comentario.Karri D.
El cliente no dejó un comentario.ROY M.