Comentarios del cliente para Iron Gate Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Iron Gate Storage

Grado total:

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Michael O. en

Grado:

The staff is nice, but not there much of the time. I waited there for 50 minutes for someone to show up...never did. The sign said would return at 2, I arrived at 1:55 so I thought I might just wait. I left at 2:45 with no one ever showing up. I also returned the van after 1.5 hours of use, but the van was not recorded as returned until the next day. I received phone calls from Uhaul asking me to return it. I had handed in the keys in person? Before driving the van off the lot I let them know that the gas level was incorrect (it said it had a quarter more of a tank then was in there) I was told to take a picture on my phone and send it to Uhaul. But I was still charged $15 extra for gas when I returned it. Please reimburse me that extra.

Rebecca D. en

Grado:

El cliente no dejó un comentario.

Dann P. en

Grado:

The vehicle was acceptably clean; some debris was in the cargo area and in the cab and the vehicle should have been cleaned completely (but your response radio buttons above don't allow for a rating between yes and no). Also, the location was NOT the location noted when I made the reservation the night before pick up. Don't promise vans that are unavailable.

Sarah T. en

Grado:

Great Staff!

Danette L. en

Grado:

El cliente no dejó un comentario.

SCOTT A. en

Grado:

El cliente no dejó un comentario.

Niranjan G. en

Grado:

I have been charge excess under heading cleaning whereas the cleaning did for me is just taking one water bottle out which I forgot in vehicle and the cushions left over of packeging would take 2 min to clean When I requested to inspect vehicle in front of me I have been told its not required and at the end I got a bill with the excess charge for cleaning HIGHLY disappointed with the service especially how you handle customer after the visit and send the bill. When I tried to communicate this issue no proper resonance received , seems you wanted your customer make small mistakes and then you can charge them anything. Sorry But I am not happy with this knid of approach especially when I requested to have inspection in front of me to avoid any future disputes. Will never rent again

Norm H. en

Grado:

Thanks for making it quick and easy.

Hamrawit Y. en

Grado:

El cliente no dejó un comentario.

michele S. en

Grado:

Nothing to improve! Great Van and Great location. Also the person checking us out has great communication skills!

Andrew P. en

Grado:

This site didn't have a selection of trucks/vans. What was available suited my needs, so not a complaint, but something that could be more useful to others.

vickie H. en

Grado:

El cliente no dejó un comentario.

Nicholas G. en

Grado:

Friendly helpful service, we will come back again ??

Linda K. en

Grado:

El cliente no dejó un comentario.

Leonard J. en

Grado:

The agent was impatient and rude.

Ashley H. en

Grado:

easy transaction, perfect

PATRICK C. en

Grado:

Give this location more vans to rent