The back of the Uhaul was dirty , I pushed the dirt to one side. I was just moving files from my old office. the truck was blocked in for about 45 minutes. The neighbors in the barber/beauty shop acted as if they did not understand English. I finally got them to move the truck that was blocking my Uhaul. I will never rent their again. It must be a Hispanic Uhaul rental only place.Wanda B.
Customer Reviews for Interstate Mini Storage LLC
(Distribuidor de U-Haul del vecindario)
Kansas City, KS 66102
(Corner of 18th and Minnesota)
Services at this Location:
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: cerrado
- Dom.: 9 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The only thing inconvenient was the parking lot. Hard to get in and out of . But overall service was great. Price was great.Dagoberto P.
Make the drop box sign a little bit clearer that it both a mail drop box and a key drop box.Caroline N.
Everything went ok, no problems at all.Joe Q.
El cliente no dejó un comentario.Cassidy H.
El cliente no dejó un comentario.quiana C.
Make sure someone is there during the advertised office hours. Two trips find no one would be available until end of day. Calls to voice mail turned out to be the wrong location. Website corrupted by other U-haul and no return phone call from that location. No discounts or empathy after going forwardd with the rental by supervising U-Haul Rep. BSBob F.
My items were demaged and i wrote a claims for damage then new management toke over and my unit was broken into...i have paid fee for insurance when this occurred management was to call no responseRENEE T. | Overall Experience
El cliente no dejó un comentario.jim T.
Too expensive.yalanda P.
El cliente no dejó un comentario.gale L.
The staff were not prepared for the truck's arrival and did not know why it was brought there. It was a difficult location to find as well.Dale D.
El cliente no dejó un comentario.ANTHONEE S.
El cliente no dejó un comentario.sarah J.
Excellent serviceMICHAEL K.
I need a representing To call me asapCHAD M.
El cliente no dejó un comentario.L Todd B.
Staff at location were very helpful! Would go back again!JOURDAN P.
They never came out to see if I attached trailer to my vehicle properly. Terrible neighborhood.Robert S.
Excellent servicemichael K.
This was not my choice where to pick up the truck. Much further than other UHAUL locations in my area. When I returned the truck I was told that I was given the wrong one. So the agent had to call the dispatcher to correct before I could return.Rick G.
El cliente no dejó un comentario.CHELSIE W.
I would rent from this location again.KIRK H.
El cliente no dejó un comentario.charles M.
Personnel was pleasant and helpful. However, my wife needed to pick this unit up on her own as I was not in town. I was meticulous in picking the location for pick up, but the day before, I was called and the pick up location was moved to a the location in the heart of the Kansas City Ghetto. No one at u haul (spoke to several poeple on the phone) seemed concerned about this and were not willing to move the trailer the 5 miles to the original location. I understand the issues of renting equipment, however, notification the day before does not give people enough time to make arrangements to work around U-hauls issues.STEPHEN C.
Not as convenient as truck rental locations.Clay J.
Lady there was nice, but somewhat slow.ADAM D.
El cliente no dejó un comentario.RUSS M.
Not clearly identified. Inadequate signs. No one in attendance to receive the equipment. U haul 800 number guided me through the procedure.WILLIAM M.
It was real close to my final stop and the lady was kind enough to stay past 5 PM to help me get the vehicle check in.STEPHEN S.