Customer Reviews for International Transmissions
(Distribuidor de U-Haul del vecindario)

314 comentarios

1580 3rd Av   Chula Vista, CA 91911

(619) 628-8506

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(619) 628-8506

1580 3rd Av
Chula Vista, CA 91911

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jesus V. 
Clasificación:
5.0

Need to inspect all seals of the unit. My stuff got wet when we used the equipment. The door of the equipment that I rented doesn't seal properly

Gene R. 
Clasificación:
5.0

Great customer service and overall happy employe. Especially the beautiful girl in the office

Thomas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orapin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario S. 
Clasificación:
5.0

Staff was helpful and friendly. I Will definitely go there again if I need to rent in the future!

Matthew J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esteban C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle K. 
Clasificación:
4.0

Returned after hours - all went well!

Branden P. 
Clasificación:
5.0

Awesome customer service!

Luis D. 
Clasificación:
5.0

Great staff friendly in and out quick 👍

Josue H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank L. 
Clasificación:
1.0

I got charged 3 times, and I went back twice for them to refund me. And they said they couldn't help me. I brought all the receipts and showed them my bank transactions. They said I should've only been charged once, but proceeded to not help me.

Pa H. 
Clasificación:
5.0

Reserved the truck and dolly and everything was ready when we showed up. Rental was fast and efficient. Employees were very friendly with a great attitude and highly recommend renting from this location.

Angel O. 
Clasificación:
5.0

Easy, quick, and friendly. Thanks guys

Beth T. 
Clasificación:
5.0

Great service and help!

Travis F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walton W. 
Clasificación:
5.0

Great service. Friendly customer service.

Thomas P. 
Clasificación:
5.0

Newer trucks

Luis D. 
Clasificación:
5.0

After using U-Haul rentals at least 10 times to pick up trailers this was the easiest and the most hassle free pick up I have ever experienced the staff are knowledgeable they took care of everything and we're very accommodating great job

adam A. 
Clasificación:
5.0

We dropped off after hours and there were no instructions during the checkout process about locking the trailer (if that's even possible). That was the only thing that made me a little nervous.

Thomas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE B. 
Clasificación:
3.0

People were friendly. Location was not the greatest. Physical condition of the trailer I rented was pretty bad. (paint peeling, etc.) Mechanically, the trailer seemed OK and made it for my 2,200 mile trip just fine.

William W. 
Clasificación:
5.0

Very friendly and explained how to hook up the trailer

Jose U. 
Clasificación:
5.0

The employee, Katarina (I believe) was not only friendly but she made the process very easy. She took her time to answer my questions and was very professional and personable.

MARIAA N. 
Clasificación:
5.0

Great personality and outgoing. Definitely worthy of top notch.

David T. 
Clasificación:
5.0

I don't have a comment for improvement per say however I do have a compliment for this location. The people there are some of the best people in San Diego. I would rent again from Uhaul if needed yet I would only want to go to this location. Oh yeah, for the comment for improvement, have your other locations operate like this center to improve customer retention.

Paul Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristhine S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Luis A. 
Clasificación:
4.0

Make sure you give the correct drop off location..I was given a location on Main by the rental agent, but no one was there so I took it to 3rd Avenue location.

IRENE C. 
Clasificación:
5.0

Kassandra who was working the office was incredibly helpful and made it easy for us to be a little flexible.

Ligia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adalberto S. 
Clasificación:
5.0

Great friendly service! Thank you for making it so easy to rent here!

rebeca C. 
Clasificación:
5.0

nothing staff was great

juan L. 
Clasificación:
4.0

Closed and uninviting. But clean and easy to park and drop off the truck.

Frederick B. 
Clasificación:
5.0

great young lady working there. Made my visit enjoyable

stacey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTHINE S. 
Clasificación:
5.0

The people are great here.

Thomas C. 
Clasificación:
5.0

Front desk was polite and helpful. Will be coming back for my uhaul needs.

Alex M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan F. 
Clasificación:
5.0

great experience will come back?

Jorge M. 
Clasificación:
5.0

The front windshield trim came off while on the freeway, it was flapping around and making a lot of noise. Gas was marked a quarter although it was closer to empty. Notified attendant about it and did not do anything, even showed him pictures of gas gage 2 minutes after I drove off from station. Did retuned it above a quarter.

Jorge G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan jose F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
5.0

Make sure there are no misunderstandings with payment methods.

ANGELINA M. 
Clasificación:
5.0

Make sure to double check the level of gas!

Eduardo C. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Naomi G. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDREW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph N. 
Clasificación:
5.0

Great customer service, my go to spot from now on.

Ruben T. 
Clasificación:
5.0

Everything was great just a small minor detail the battery cables were loose needed to tighten in order to start truck upon return. Nothing big everything else was GREAT!!!!

Shalaya R. 
Clasificación:
1.0

I don't understand why I was charged for an extra day. I picked up the truck on 3/21 at 11:41 am returned it on 3/23 at 11:45am. Mt GPS location proves it. I don't understand why they put 12:55pm and got charged an extra day. We will be informing the bank of this una

CECILIA C. 
Clasificación:
4.0

you were great! I appreciated the flexibility when i broke my wrist. Gracias.

Zayanne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

aleks G. 
Clasificación:
4.0

Overall, I had a great experience with U-Haul. The truck was there at the lot waiting like I was told it would be; it was clean in the cab as well as in the back. I just wish the lot where I picked it up from had a parking area where I could've left my car - I did not feel comfortable parking on the street. The U-Haul app also would not let me upload pictures.

Kathleen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERNESTO A. 
Clasificación:
5.0

My, rental had a colony of BLACK ANTS living in the truck. I, believe I should be entitled to a credit or a refund greater than 15%> They were everywhere after a hour. I had the rental for 24 hours.

Vance S. 
Clasificación:
2.0

Corporate needs to answer the phone during normal business hours. I need to talk to them about giving me a vehicle with 1 oil percentage on the reading and also to refund me days I didnt use

Adolfo F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAUL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARDO G. 
Clasificación:
5.0

Great service, will do again

Chris A. 
Clasificación:
2.0

Very steep short driveway off narrow busy street. Difficult to back the A.T. in with traffic. Could not pull in and unhook because lot is so small I would not have been able to back my truck out. Maybe ok to pick something up but not to drop off. Also we were charged extra for being a little late. I was having difficulty with the old ratchet tie down and I had to unload my vehicle in the street because the lot is so small, and that took extra time.

Manuel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LON L. 
Clasificación:
5.0

The family staff was great and very helpful!

Timothy P. 
Clasificación:
1.0

They charged me additional fees for something I don't agree with

GUSTAVO V. 
Clasificación:
3.0

El cliente no dejó un comentario.

JORGE G. 
Clasificación:
5.0

Such nice people. Very helpful and an absolute pleasure to work with. The gentleman who attached the trailer even took the time to explain how everything worked to my teenage son. I highly recommend this Uhaul location.

Lori B. 
Clasificación:
5.0

Nothing!! Employees are friendly and knowledgeable about what best fits your needs.

Carlos T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Miles B. 
Clasificación:
5.0

Cassandra was great. excellent service

manuel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
1.0

It was such a hassle. Went to multiple locations and ended up downsizing truck because it because unavailable when the time came to go pick up. Ended up at a small business with those locks and the app is all over the place.

Alex S. 
Clasificación:
5.0

Cassandra assisted me, she made me feel so comfortable and at ease, in this covid-19 era, some people make us feel like we are lepers, but I didn't here, felt like family, the 15 foot truck was clean and ready to go. Thank you for making our move easy.

sandra M. 
Clasificación:
5.0

Both pick up and drop off location were great. Truck was upgraded to bigger size than we needed and no AC was the only issue. We will try again at another time.

Erika M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

Nothing to improve, service was excellent and staff was on top of everything.

Carlos T. 
Clasificación:
5.0

Customer rep was real nice

Benjamin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel F. 
Clasificación:
4.0

Ninguno

Rosalinda K. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANNY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ignacio G. 
Clasificación:
4.0

A parking lot is needed

Nyesha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leticia R. 
Clasificación:
5.0

Awesome service! Great people attending customers.

Alberto M. 
Clasificación:
5.0

Great customer service!

Eugenia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

Second time renting truck from this location. Used a 15' truck this time. Got and returned the truck the same day without a problem. Completely did not disappoint. Will use again in the future if needed be. Keep up the good work, (I forgot her name but she's the same lady as the first time I rented a truck from that location about two years ago).

Arlo J. 
Clasificación:
5.0

The customer service was good.

Delia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

antonio N. 
Clasificación:
5.0

Great customer service at this location! Kasandra was very informative. The mobile app started taking too long to load so she made it easier by renting in person.

Wade N. 
No se han enviado comentarios para esta ubicación.

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